Spherion Staffing is looking for a Customer Service Coordinator who will be responsible for proactively responding to customer inquiries. The Customer Service Coordinator manages customer queries and complaints, processes orders, and escalates complaints across several communication channels. Excellent communication and multitasking skills, a friendly, positive attitude, and a strong work ethic are required.Monday thru Friday 8am to 5pmPay $17-20/hour DOEResponsibilities:- Maintain a positive, empathetic, and professional attitude toward customers at all times- Respond promptly to customer inquiries- Communicate with customers through various channels- Acknowledge and resolve customer complaints- Answer customer questions/concerns over the phone, and communicate with proper departments to follow up- Process work orders and tickets- Keep records of customer interactions, transactions, comments, and complaints- Communicate and coordinate with colleagues across the sales department, production, scheduling, service technicians, and shipping departments to resolve customer issues- Provide feedback on the efficiency of the customer service process- Ensure customer satisfaction and providing professional customer support- Collaborate with multiple departments, including purchasing, operations, sales, extResponsibilities:See aboveWorking hours: 8:00 AM - 4:00 PMSkills:Requirements:-2 plus years of customer service/administrative experience required with experience working in the residential construction industry a plus-Must have proven customer support experience-Strong phone contact handling and active listening skills-Ability to multi-task, prioritize and manage time effectively-Construction industry experience helpful but not required-Knowledge of doors, windows, and hardware preferred, but not required-Experience operating MRP systems-Ability to take a problem from origination through to root cause corrective actionEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.