- Execute project-related tasks from concept, planning, design through project completion. - Actively maintain education and cross-training on infrastructure areas of expertise. - Prepare, lead, and attend training when available and appropriate. - Participate in the evaluation and estimation of infrastructure work requests, and major projects. - Have excellent communication and interpersonal skills, a professional business manner and ability to interact with people of differing professional levels. - Have effective communication with IT peers and staff to determine needs of the organization.- Work conscientiously to minimize cost and time requirements in all areas of departmental responsibility.- Provide management with insightful systems recommendations that include detailed work plans along with supporting documents such as VISIO diagrams.- Participate in infrastructure project development and planning.- Troubleshoot system outages and performance issues in support of key business processes and core services.- Configure and install systems equipment to ensure their reliable operation for fulfilling business objectives and processes.- Conduct research on systems products, services, protocols, and standards to remain abreast of developments in the networking industry.- Participate in new and existing equipment, hardware, and software installs and upgrades.- Interact with vendors, outsourcers, and contractors to ensure SLA and project performance.- Create, follow, maintain, and update documentation and checklists to ensure efficiency and consistency.- Use advanced troubleshooting methodologies that provide efficient, effective resolution and minimize negative impacts.- Plan and design systems infrastructure, including acquisition and installation of new equipment and reconfiguration of existing equipment to meet changing organizational needs.- Develop and maintain network documentation and policies for security and use of the network.
4-7 years
- The Principal Infrastructure Administrator is expected to function with a very high degree of autonomy and self-direction once assigned work.- Participate, engage, and occasionally lead team meetings, team building activities, and other opportunities to strengthen the department. - Position may require frequent travel to branch locations- Report to work on time and as scheduled.
- College degree in Computer Science, MIS or a related subject and 5+ years related employment experience- Currently have (or willing to obtain within the first 12 months) - MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level- 3-5 years of work experience managing networking infrastructure lifecycle, including installations, configurations, upgrades and replacements.- 1-3 years of work experience managing Windows and Linux/Unix based server systems.- 1-3 years of work experience with Virtualization or SAN systems.
Associate
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