product inspector.

Spherion is looking for a tech-savvy, customer focused candidate for a Product Support role in Dartmouth, MA!Responsibilities:- Efficiently answer and solve customer technical inquiries regarding products and service disruptions and troubleshoot via telephone, email and chat- Must display superior customer service and communication skills and always maintain professional interactions - Ensure customer orders, repairs and exchanges are completed accurately and efficiently- Proficiently communicate interactions with customer contacts via internal tools- Identify, diagnose and report product defects utilizing internal tools- Remain current on changes in policies, procedures and product offerings- Develop and maintain department and company image and philosophy to the public- Must meet or exceed departmental goals and expectations- Timely completion of tasks and/or projects of basic complexity within defined process- Thoroughly documents work in an organized and timely mannerWorking hours: 8:30 AM - 5:00 PMSkills:- Clear written and verbal communication skills- Knowledge in troubleshooting- Computer skills and proficiency- Time management and organizational skills- Ability to handle difficult customers while maintaining professionalismEducation:High SchoolExperience:1-4 yearsQualifications:- Experience in customer service and order processing- Experience in an office setting and knowledge in office responsibilities and tasks- Previous experience in a technical capacity troubleshooting issues Apply today at www.spherion.com/apply (office code 75038) or send your resume to emilyduquette@spherion.com!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.