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    6 jobs found for Customer service in Michigan

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      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Lansing, Michigan
      • Temp to Perm
      • $12.09 per hour
      • Various Shifts Available
      Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Has partnered with a company looking for call center representatives for inbound and outbound calls for the State of Michigan for tax collections/customer service. Entry level no experience required. Schedule is a Monday-Friday 8-5 or 9-6 schedule. Drug screen and background are required.Responsibilities:- Take customer calls and provide accurate, satisfactory answers to their queries and concerns- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items-Collaborate with other call center professionals to improve customer service-Manage large amounts of inbound and outbound calls in a timely manner.-Follow communication ???scripts??? when handling calls.Working hours: Various Shifts AvailableSkills:Clarity in CommunicatingPhone etiquette PatienceProblem-Solving and FlexibilityListening CapacityOrganizationEducation:High SchoolExperience:0-1 yearsQualifications:Highschool diploma Ability to pass a drug test, background check and fingerprinting. Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.69 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity starting promptly starting on 09/14/2021 . We have partnered with a client from the state of Michigan in Livonia. They are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:Must haves - High school diploma or GED - Reliable transportation - Must be able to work in office (not optional) - Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience - Up to date resume - Must be able type a minimum of 25 wpmEducation:High SchoolExperience:0-1 yearsQualifications:High School DiplomaPass Background check Please apply For immediate consideration please call 517-999-9060 for an over the phone interview We do have walk-ins Monday-Friday 9am-4pmSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity starting promptly starting on 09/14/2021 . We have partnered with a client from the state of Michigan in Livonia. They are looking for eager, hardworking individuals with 1 year of prior customer service experience. The job will require you to be able toResponsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:Must haves - High school diploma or GED - Reliable transportation - Must be able to work in office (not optional) - Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience - Up to date resume - Must be able type a minimum of 25 wpmEducation:High SchoolExperience:0-1 yearsQualifications:High School DiplomaPass Background check Please apply For immediate consideration please call 517-999-9060 for an over the phone interview We do have walk-ins Monday-Friday 9am-4pmSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • Various Shifts Available
      Are you looking for a new job? Do you like talking on the phone with people? Do you like helping customers? If so, then this is the perfect job for you! We are looking for call center reps to answer inbound calls and take care of customers.Responsibilities:-answering phones-assisting customersWorking hours: Various Shifts AvailableSkills:None neededEducation:High SchoolExperience:0-1 yearsQualifications:Pass screening process Apply with Spherion today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you looking for a new job? Do you like talking on the phone with people? Do you like helping customers? If so, then this is the perfect job for you! We are looking for call center reps to answer inbound calls and take care of customers.Responsibilities:-answering phones-assisting customersWorking hours: Various Shifts AvailableSkills:None neededEducation:High SchoolExperience:0-1 yearsQualifications:Pass screening process Apply with Spherion today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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