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      • Williamsport, Pennsylvania
      • Temp to Perm
      • 9:30am -6pm
      We are hiring Recovery Collection Reps. in Williamsport, PA! The positon services a portfolio of accounts which are in deliquent payment  -Temp to hire -Weekly pay -Benefits offered How about some extra cash? $25? $50 $100? What about $10,000 extra? The Spherion Get More! Giveaway starts 10/18. You have to be working for us to win, so apply today. www.spherion.com/apply
      We are hiring Recovery Collection Reps. in Williamsport, PA! The positon services a portfolio of accounts which are in deliquent payment  -Temp to hire -Weekly pay -Benefits offered How about some extra cash? $25? $50 $100? What about $10,000 extra? The Spherion Get More! Giveaway starts 10/18. You have to be working for us to win, so apply today. www.spherion.com/apply
      • Jacksonville, Florida
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 10:00 PM
      If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered. There is a possibility for this position to become remote AFTER that two week training period.Responsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PMSkills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:- 1 year customer service experience Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      If you enjoy the fashion industry, we have an excellent opportunity for you. Spherion is looking for smiling faces, professional attitudes and motivated individuals to assist with a position at Coach, located near the airport, on the Northside of Jacksonville.The call center hours of operation are as follows:Monday - Friday, 8am to 10pmSaturday, 9am to 7pmSunday, 11am to 7pmYou will not work all of these hours, but you do need to be available within them. The company will assign the schedules, and they will be set schedules. Mandatory overtime and voluntary time off will be offered. There is a possibility for this position to become remote AFTER that two week training period.Responsibilities:- Respond to incoming phone and email contacts from customers in a professional and efficient manner- Mitigate customer escalations through effective decision making and problem solving skills- Maintain knowledge and ability to effectively articulate the clients brand, products, policies, and procedures- Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences- Leverage multiple systems and tools to effectively handle customer contacts- Simultaneously handle cross-functional tasks including calls, emails, and data processing- Other duties as assignedWorking hours: 8:00 AM - 10:00 PMSkills:Spelling and GrammarCustomer Service ExperienceComputer Literacy SkillsEducation:High SchoolExperience:1-4 yearsQualifications:- 1 year customer service experience Please call us today if this sounds like a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Indianapolis, Indiana
      • Temp to Perm
      • $17.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative in Indianapolis, IN. Starting Pay is $17.50/HRShift: Monday - Friday 8AM - 4:30PMThe Account Customer Service Coordinator-will build, maintain and strengthen the relationship with the company's key clients and provide the highest level of service possible. The Account Customer Service Coordinator I is expected to take a proactive approach to client service, including but not limited to identifying, working and resolving jeopardy orders, identifying operational challenges and bringing internal departments together to resolve problems.Responsibilities:- Build and maintain a strong working relationship with assigned client(s). Respond timely to all inquiries from assigned client(s) via email and/or phone- Prepare, update and develop client jeopardy orders reports. Publish report internally daily and ensure internal departments are reviewing the report and providing solutions for the jeopardy orders- Act as the subject matter expert for assigned client(s) by knowing and understanding SOP???s and client expectations. Provide support to other departments and field locations in regard to assigned client(s).- Identify and analyze trends and patters of RLM operational issues that are causing the jeopardy issues. Provide direction, support and information to internal departments to resolve client issues- Manage VIP orders or requests from assigned client(s) to ensure orders are delivered according to client expectations- Lead and/or participate in daily, weekly and/or monthly service calls with assigned client(s). Lead internal conference calls, if necessary, to discuss service metrics and areas of opportunity with assigned client(s)-Work client specific reports including open order reports, return reports and EMC reports- Provide direction to Customer Service Representative assisting assigned client(s)- Implement continuous improvement initiatives to improve service for assigned client(s)- Participate in daily operational calls and provide updates to field operations about assigned client(s).- Participate in meetings and presentations specific to assigned client(s)Working hours: 8:00 AM - 4:30 PMSkills:- Strong verbal and written communication skills- Demonstrates problem solving skills- Ability to simultaneously handle multiple priorities- Demonstrates time management and priority setting skills- Ability to read and/or listen and understand information and ideas communicated- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced requiredEducation:High SchoolExperience:0-1 yearsQualifications:- H.S. diploma/GED required- Three (3) years or more in a Customer Service role or equivalent required- One (1) year or more in related Client Account Specialization preferred- Basic math skills beginner required- Proficient in Microsoft Office products Microsoft Office (Access, Excel, Word, Power Point, and Outlook) advanced required Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Pelham, Alabama
      • Permanent
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      The Customer Service Associate-Wholesale is responsible for providing support to our internal and external customers. This role will operate within established policies and procedures to ensure that we meet or exceed our goals and metrics. This is a Direct Hire position.Responsibilities:1. Communicates with customers, sales representatives and other team members in an empathetic and professional manner offering creative solutions when appropriate.2. Thorough knowledge of product lines, policies, processes, and procedures.3. Processes orders and ensures that all order related communication and paperwork is processed within the time frame specified for each task assigned.4. Provides primary support for a Tier 1 volume territory.5. Reviews acknowledgements for accuracy and makes appropriate corrections when needed.6. Establishes new accounts and facilitates onboarding process.7. Completes all assigned reports within the designated time frame.8. Works closely with relevant departments, including, but not limited to accounting, traffic, distribution, and production, as needed.9. Meets and/or exceeds company metrics.10. Represents the company in a professional manner at sales and other meetings as needed.11. Other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience using general office equipment including desktop computer, Chromebook, iPad, telephone, fax, scanner, copier, and printer.Excellent written, verbal, and interpersonal communication skills required.Highly organized, detail and goal-oriented, with ability to work under deadlines.Excellent critical thinking, data analysis and problem-solving skills.Active listening and problem-solving abilities are a must.Ability to work independently and as part of a team.Punctuality and professionalism are required.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent required; some college preferred.Previous experience in a customer service-related field is required; furniture or apparel industry or other phone-based customer service preferred.Computer skills including general knowledge and use of Microsoft Office programs such as Outlook, Excel and Word required; ERP system experience preferred. Apply online.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Customer Service Associate-Wholesale is responsible for providing support to our internal and external customers. This role will operate within established policies and procedures to ensure that we meet or exceed our goals and metrics. This is a Direct Hire position.Responsibilities:1. Communicates with customers, sales representatives and other team members in an empathetic and professional manner offering creative solutions when appropriate.2. Thorough knowledge of product lines, policies, processes, and procedures.3. Processes orders and ensures that all order related communication and paperwork is processed within the time frame specified for each task assigned.4. Provides primary support for a Tier 1 volume territory.5. Reviews acknowledgements for accuracy and makes appropriate corrections when needed.6. Establishes new accounts and facilitates onboarding process.7. Completes all assigned reports within the designated time frame.8. Works closely with relevant departments, including, but not limited to accounting, traffic, distribution, and production, as needed.9. Meets and/or exceeds company metrics.10. Represents the company in a professional manner at sales and other meetings as needed.11. Other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Experience using general office equipment including desktop computer, Chromebook, iPad, telephone, fax, scanner, copier, and printer.Excellent written, verbal, and interpersonal communication skills required.Highly organized, detail and goal-oriented, with ability to work under deadlines.Excellent critical thinking, data analysis and problem-solving skills.Active listening and problem-solving abilities are a must.Ability to work independently and as part of a team.Punctuality and professionalism are required.Education:High SchoolExperience:1-4 yearsQualifications:High school diploma or equivalent required; some college preferred.Previous experience in a customer service-related field is required; furniture or apparel industry or other phone-based customer service preferred.Computer skills including general knowledge and use of Microsoft Office programs such as Outlook, Excel and Word required; ERP system experience preferred. Apply online.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temp to Perm
      • $18.00 per hour
      • 7:30 AM - 5:15 PM
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the callers situation- Document each phone call in accordance with the departments standards, monitor the types of inquires received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependableEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fresno, California
      • Temp to Perm
      • $16.00 per hour
      • 8:30 AM - 5:00 PM
      The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Growing company distributes medical supplies to patients.Responsibilities:Customer Service Specialists are responsible for handling incoming calls, returning calls and keeping customers abreast of their order process. Listening to better understand customers challenges to identify changes in customer's requests/orders. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should help educate Patients of their financial responsibility when applicable.Working hours: 8:30 AM - 5:00 PMSkills:Excellent customer service skills- Excellent ability to communicate both verbally and in writing- Proficient computer skills and knowledge of Microsoft Office- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiativeand work effectively on a team.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent??? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry. Apply today at www.spherion.com/apply/75050 and then call our office at 559-251-4040!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Growing company distributes medical supplies to patients.Responsibilities:Customer Service Specialists are responsible for handling incoming calls, returning calls and keeping customers abreast of their order process. Listening to better understand customers challenges to identify changes in customer's requests/orders. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Customer Service Specialists should help educate Patients of their financial responsibility when applicable.Working hours: 8:30 AM - 5:00 PMSkills:Excellent customer service skills- Excellent ability to communicate both verbally and in writing- Proficient computer skills and knowledge of Microsoft Office- General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiativeand work effectively on a team.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalent??? One (1) year work related experience in health care administrative, financial, or insurance customer services,claims, billing, call center or management regardless of industry. Apply today at www.spherion.com/apply/75050 and then call our office at 559-251-4040!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Alexandria, Louisiana
      • Temp to Perm
      • $11.99 per hour
      • 8:00 AM - 5:00 PM
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is currently recruiting to fill temp to permanent Customer Service Representative position for our client that is a municipality. If you're looking for a career and not just a job look no further and apply today. Customer Service Representatives will be responsible for greeting and assisting customers at front desk or drive-through window with utility services or ticket window and telephone; performs customer service task, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies.This company offers medical, dental, vision, and a retirement matching planResponsibilities:- Receive payments for municipal electric, gas, and water utility services, property and delinquent taxes and fees, or admission fees and tickets; provide accurate changed and issue receipts. - Verify payment amounts and account information are correct; post payments to customer accounts.- Balance cash drawer at the completion of shift and reconcile with money received; prepare deposits- Prepare daily admission reports; assist with regular and special events, volunteer activities, educational programs, perform clerical duties. - Train in and assist with customer account functions such as: research customer accounts, establishes payment arrangements, process service request, prepare service orders and other documentation., and maintain file system.- Operate computer, calculator, and related office equipment.Working hours: 8:00 AM - 5:00 PMSkills:- One (1) year of cash handling - Customer Service- CommunicationEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED Apply online www.spherion.com. Once application has been submitted call our office at 318-445-9000.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Memphis, Tennessee
      • Temp to Perm
      • $12.00 per hour
      • 8:00 AM - 10:00 PM (Various Shifts Available)
      Our Call Center Representatives are enthusiastic about providing excellent customer service. We offer the warmth of the south without the accent:) Most importantly, our Call Center Representatives have the abiliity to consider the caller first in every aspect of every call. All shifts available.Responsibilities:Provide customer service for key customer accounts through in-bound calls.Working hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Type 35 words per minuteExcellent communication skillsReading comprehension skillsBasic spelling & grammarEducation:High SchoolExperience:0-1 yearsQualifications:Availability to work most holidaysAvailabiltiy to work weekends Full and Part time day shifts, evening shifts, weekend shifts and seasonal shifts available.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our Call Center Representatives are enthusiastic about providing excellent customer service. We offer the warmth of the south without the accent:) Most importantly, our Call Center Representatives have the abiliity to consider the caller first in every aspect of every call. All shifts available.Responsibilities:Provide customer service for key customer accounts through in-bound calls.Working hours: 8:00 AM - 10:00 PM (Various Shifts Available)Skills:Type 35 words per minuteExcellent communication skillsReading comprehension skillsBasic spelling & grammarEducation:High SchoolExperience:0-1 yearsQualifications:Availability to work most holidaysAvailabiltiy to work weekends Full and Part time day shifts, evening shifts, weekend shifts and seasonal shifts available.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Reno, Nevada
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 4:30 PM
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin early OctoberSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Inbound call center openings available for South Reno based location, Temp to hire. Assisting auto insurance members with membership renewal, coverage questions, and other inquiries. Working hours are typically Monday-Friday 8am-4:30pm, but shift times will vary and weekend coverage is required.This is a call center position. Our representatives assist auto insurance members by addressing inquiries in relations to the client's auto insurance policies.Responsibilities:Representatives are expected to:-Take inbound phone calls from auto insurance members and assist them with their insurance needs.-Complete outbound call campaigns. These do not involve cold calling and are in follow up to inquiries made by the customer.Working hours: 8:00 AM - 4:30 PMSkills:Customer service skillsPhone skillsComputer skills, outlook preferred.Education:No Degree RequiredExperience:1-4 yearsQualifications:Previous call center experience preferred, but customer service experience will be considered as well1-4 years of previous experience in either fieldBackground check required Apply today, positions begin early OctoberSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Rockford, Illinois
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 4:30 PM
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing & Recruiting is partnered with a rewarding Fortune 500 Logistics company in Rockford that's looking to add Customer Service Logistics Representatives to their internal team! Are you an individual who wants a career opportunity in the Logistics field with a well-respected organization? If so, keep reading! These positions offer competitive wages and benefits! The training during the program is excellent, the facility accommodations are clean, safe and inviting! As your staffing local in Rockford, we will set you up to be successful and support you throughout the program! The whole customer service team is well managed, tenured - and works extremely well together! The company follows all CDC guidelines by wearing face masks at the time of arrival, during the course of the day and departure from the facility. The whole facility follows all protocols and requirements to ensure a clean and safe working environment for all team members! - 480-Hour Temp--To-Hire program- Hours: Monday thru Friday from 8:00am to 4:30pm- There "may be" some overtime up to 1.5 hours when needed- Full benefit platform upon successful completion of the program - including Major Medical, Dental, Vision, Short Term Disability and company incentive programs.- Pay increase when hired internally- 401K / PTO / Sick / Holiday Pay- 10-no fault attendance points when hired internally! - Accrue 2-hours per week and up to 2-weeks per year for vacation!Responsibilities:The Customer Service Logistics Representative will be a first point of contact for inbound/outbound customers and employees. They will interact and assist customers, drivers and fellow team members via phone, email and fax during the course of the day. Their typical day will consist of tracing shipments, billing discrepancies, running and presenting AP and AR reports for management, invoicing/billing questions and other administrative tasks assigned.- Provide both inbound and outbound customer service support- Perform a multitude of clerical duties during the course of the day including - answering, directing phone calls, filing, data entry and billing- Run AP/AR and other operational reports to management, various departments and customers upon request- Assist customers and drivers with expected delivery times and/or delay- Escalate calls that require dispatch or freight product support- Communicate with customers by phone or through e-mail in order to provide a great customer service experienceWorking hours: 8:00 AM - 4:30 PMSkills:- Previous Logistics Customer Service experience is a plus- Excellent communication and interpersonal skills- Possess the ability to work in a busy - team orientated environment.- Intermediate computer skills including using Outlook, Word and Excel- Some AR experience preferred- Proficiency with Alpha/Numeric keystroke while demonstrating both speed and accuracy- Good typing skills- Experience in the customer service field is required Must possess the ability to understand or comprehend written and/or oral instructionsEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED equivalence required- Previous experience working in a logistics environment a plus- Must be flexible to working in changing environments and duties- A minimum of 2+ years of customer service experience required - Some Screening RequiredApply today for the opportunity to work with a solid team of professionals who hold a high regard for teamwork and maintaining a positive work experience for everyone!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Port Richey, Florida
      • Temp to Perm
      • $18.00 - $23.00 per hour
      • 7:00 AM - 5:00 PM
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:Entering and confirming customer???s purchase orders into the computer system as well as confirm back to the customerInforms customer of unit prices, shipping date, anticipated delays, and any additional information relevantManage orders to ensure production scheduling and OTD are achievedCommunicate with customers on their order status (as needed)Manage order quantities accounting for current stock levelsFile copies of orders receivedVerify pricing is correct on new PO???s, if the quote is over 2 years requote is requiredRespectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:Customer SupportPricingOrder Management/entryIQMSPremium ordersEducation:High SchoolExperience:1-4 yearsQualifications:A minimum of 1 years of experience preferably in a manufacturing environmentOrganized with great communication skills: written and verbalProfessional and respectful team playerSkill of versatility; adapting to the different situations when dealing with customersMust be proficient with a computer and familiar with Microsoft Word and ExcelSelf-motivated to complete several diverse task with tight deadlinesAbility to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a detail-oriented, self-motivated individual? This is the opportunity for you. Our client is looking to expand its current team and add an additional CSR to the team.Responsibilities:Entering and confirming customer???s purchase orders into the computer system as well as confirm back to the customerInforms customer of unit prices, shipping date, anticipated delays, and any additional information relevantManage orders to ensure production scheduling and OTD are achievedCommunicate with customers on their order status (as needed)Manage order quantities accounting for current stock levelsFile copies of orders receivedVerify pricing is correct on new PO???s, if the quote is over 2 years requote is requiredRespectfully communicate to production, shipping, warehouse, or quality personnel to expedite or trace missing or delayed shipments.Working hours: 7:00 AM - 5:00 PMSkills:Customer SupportPricingOrder Management/entryIQMSPremium ordersEducation:High SchoolExperience:1-4 yearsQualifications:A minimum of 1 years of experience preferably in a manufacturing environmentOrganized with great communication skills: written and verbalProfessional and respectful team playerSkill of versatility; adapting to the different situations when dealing with customersMust be proficient with a computer and familiar with Microsoft Word and ExcelSelf-motivated to complete several diverse task with tight deadlinesAbility to read and interpret documents such as work instructions and purchase orders If you're interested in this position or you know anyone that might be interested, please contact me at:PH: 352-796-6000ryanhill@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring a Customer Service Representative for a company located here in Asheville, NC. While customer service experience is preferred, it is not required. Entry level candidates are encouraged to apply!Responsibilities:-Interact directly with customers via telephone, email, online chat or in person to provide support and information on products or services-Collect and enters orders for new or additional products or services-Utilize customer contact list to sell additional/enhanced products, services -Field customer questions and complaints and forward all issues to the assigned specialist or other appropriate team member-Maintain customer accounts and records of customer interactions with details of inquiries, complaints or commentsWorking hours: 8:00 AM - 5:00 PMSkills:Excellent communication skills including active listeningAble to work in a fast paced, very busy environmentDetail oriented and organizedProficient on computers and technologyAble to multi-task and work on several projects at onceEducation:High SchoolExperience:1-4 yearsQualifications:At least 1 year customer service experience Proficient on Google Suites and MS Office SuitesQuickbooks experience a plusType 50+ WPM Apply today at www.spherion.com or text the word "JOBS" to 828-348-0390!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $17.00 per hour
      • 8:00 AM - 4:30 PM
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource. Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:The customer service role has a wide list of responsibilities.-Answering Calls from and placing calls to customers, sales representatives, and prospective customers-Enters orders into the system-Answer questions form callers-operators will call deskWorking hours: 8:00 AM - 4:30 PMSkills:-Positive customer service skills-Respond Promptly to customer inquiries-Handle and resolve customer complaints in a timely fusionEducation:High SchoolExperience:0-1 yearsQualifications:-High School Diploma or GED Apply NowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Put Your Customer Service Skills to Work!The customer service Representative function must manage customers accounts, record details of as well as follow up on customer interactions. They must communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource. Spherion-, a locally owned staffing company, is seeking dependable, safety-focused light industrial staff to work for a leading company in Spokane Valley.Responsibilities:The customer service role has a wide list of responsibilities.-Answering Calls from and placing calls to customers, sales representatives, and prospective customers-Enters orders into the system-Answer questions form callers-operators will call deskWorking hours: 8:00 AM - 4:30 PMSkills:-Positive customer service skills-Respond Promptly to customer inquiries-Handle and resolve customer complaints in a timely fusionEducation:High SchoolExperience:0-1 yearsQualifications:-High School Diploma or GED Apply NowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wake Forest, North Carolina
      • Temp to Perm
      • $18.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a customer service representative you play a critical role in the success to the organization providing solutions, support and information to customers. If you have a mechanical background or interest in learning and excel in customer service we want to talk to you!The customer service representative is the primary internal customer contact point for service and information regarding products, prices, availability and product uses. This position also develops and maintains relationships with inside and outside sales support among our three offices as well as factory personnel and customers.Responsibilities:The distributor provides fluid system components including Fittings, Valves, PTFE and PFA Hose, Regulators, Tubing, Quick Connects, Measurement Devices, Filters and Orbital Welding.The customer service representative provides a critical role in customer interface, and is part of a team responsible for providing a variety of services, solutions, support and information in a manner that builds trust, confidence and long term business. - This position provides support in all areas of customer services, inside sales and technical support utilizing interpersonal and business skills.- This associate ensures customer satisfaction by placing orders, scheduling deliveries and services, responding to inquiries, and taking appropriate action to resolve concerns.Primary Responsibilities:- Answer phone in a courteous professional manner- Prepare quotations and enter orders ??? received via phone, fax or email- Counter Sales for walk in customers- Cross Training in all areas as required- Schedule and expedite product to meet customer need- Review customer contracts- Ensure resolution of customer complaints/concerns- Trace shipments- Resolve technical inquiries- Promote Swagelok product and services- Collect Strategic information and customer data- Assist customer in selecting appropriate product or assembly to meet customer requirementsDue to the technical nature of our products, we are looking for someone with mechanical aptitude who enjoys identifying and understanding how fittings and components work together.Working hours: 8:00 AM - 5:00 PMSkills:- Proficiency using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)- 10-key a plus- Mechanical aptitude required- Excellent communication and negotiation skills are required- Demonstrates Innovative thinking and sound judgmentEducation:BachelorsExperience:1-4 yearsQualifications:Education: minimum Associates, Bachelor degree preferred, with a minimum of 2 to 4 years of experience in a Customer Service capacity- Excellent written and verbal communication- Mechanical aptitude- Self Confidence- Teamwork and Collaboration Call Jess today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goleta, California
      • Temp to Perm
      • $19.00 - $21.00 per hour
      • 9:00 AM - 5:00 PM
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      Are you an experienced customer service professional looking for full-time work with an exciting and reputable employer in the Goleta area? If so, this may be the opportunity you've been waiting for! Our client is in need of a full-time temp-to-perm customer service representative to join their sporting goods brand in Goleta, CAResponsibilities:Primary duties include, but are not limited to:Product pricing and discountsInvoice prepay credit card processing as needed.Invoice account credit/refunds and RMA processingGeneral customer service and administrative supportCredit reference request processingCustomer service email/mail request and repliesMeter outgoing mail/USPS duties, and dispense incoming mailMaintain the main phone line: answer, forward, reply ? check messages dailyProcess new dealer applicationsSales order processing for employees and walk-in customersAssist and back up Sales Processing and fulfillment for E-commerce departmentOrder fulfillment may involve packing and invoicing orders as neededProcess warranty product returns for customersWorking hours: 9:00 AM - 5:00 PMSkills:Ability to communicate clearlyAble to interpret and accurately carryout both detailed written and verbal instructionsRequires accuracy in reading and writing numbersMac and database skills (Excel, Word, FileMaker Pro programs)Accurate typing (35 wpm)Data entry skillsStrong attention to detailsFlexibleEducation:High SchoolExperience:1-4 yearsQualifications:- 1+ years experience in administrative role- 1+ years experience in customer service role Apply with resume TODAY to be considered for this immediate openingSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.San Francisco Fair Chance Ordinance:Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
      • Cape Coral, Florida
      • Temp to Perm
      • $15.50 per hour
      • 12:00 PM - 9:00 PM
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion staffing is hiring Customer Service Rockstars for a pharmaceutical company in Cape Coral Fl. Shift runs from 12:30 PM to 9:00 PM. You would train for 2 weeks on the morning shift. This is a temp to hire opportunity. Once you go permanent you rare eligible for their full benefits package.Responsibilities:- Handle customer inquiries and complaints- Provide information about the products and services- Troubleshoot and resolve product issues and concerns- Document and update customer records based on interactions- Develop and maintain a knowledge base of the evolving products and servicesWorking hours: 12:00 PM - 9:00 PMSkills:- Ability to build rapport with clients- Ability to prioritize and multitask- Positive and professional demeanor- Excellent written and verbal communication skillsEducation:High SchoolExperience:0-1 yearsQualifications:- High School Diploma or equivalent- Previous experience in customer service, sales, or other related fields Apply for immediate consideration! We can interview onsite or virtually. Spherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Permanent
      • $16.00 - $22.00 per hour
      • Various Shifts Available
      Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 8:00 PM
      The Customer Care Professional (CCP) is responsible for supporting back office tasks including credit card verification, backorder management and customer communication, processing return credits and exchanges, and processing customer accommodations. Additionally, this position partners cross-functionally on inquiries related to UPS claims, tag/hardware requests, and auditing, as needed.Responsibilities:- Efficiently leverage multiple systems and tools to research and resolve customer issues- Process return/exchange and credit/charge transactions- Research returned items and resolve customer issues in a professional manner- Effectively communicate shipping delays to customers- Maintain undeliverable and problem return files- Review ecommerce orders to detect fraudulent activity - Other duties as assignedWorking hours: 8:00 AM - 8:00 PMSkills:- Passion for working within a team environment that delivers great customer experiences- Excellent verbal and written communication skills- Strong attention to detail- Effective decision-making, problem-solving skills and follow-up skills necessary- Ability to maintain a positive attitude in fast-paced work environment- Excellent organizational skills- Ability to interpret data and report appropriately- Intermediate computer skills, including proficiency in Windows navigation and MS Office- Intermediate mathematical and analytical skills- High school diploma or equivalent requiredEducation:High SchoolExperience:1-4 yearsQualifications:- Minimum of 1 year customer service or fraud review experience- Microsoft Excel If this sounds like the right fit for you, give us a call today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Customer Care Professional (CCP) is responsible for supporting back office tasks including credit card verification, backorder management and customer communication, processing return credits and exchanges, and processing customer accommodations. Additionally, this position partners cross-functionally on inquiries related to UPS claims, tag/hardware requests, and auditing, as needed.Responsibilities:- Efficiently leverage multiple systems and tools to research and resolve customer issues- Process return/exchange and credit/charge transactions- Research returned items and resolve customer issues in a professional manner- Effectively communicate shipping delays to customers- Maintain undeliverable and problem return files- Review ecommerce orders to detect fraudulent activity - Other duties as assignedWorking hours: 8:00 AM - 8:00 PMSkills:- Passion for working within a team environment that delivers great customer experiences- Excellent verbal and written communication skills- Strong attention to detail- Effective decision-making, problem-solving skills and follow-up skills necessary- Ability to maintain a positive attitude in fast-paced work environment- Excellent organizational skills- Ability to interpret data and report appropriately- Intermediate computer skills, including proficiency in Windows navigation and MS Office- Intermediate mathematical and analytical skills- High school diploma or equivalent requiredEducation:High SchoolExperience:1-4 yearsQualifications:- Minimum of 1 year customer service or fraud review experience- Microsoft Excel If this sounds like the right fit for you, give us a call today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Pennsylvania
      • Permanent
      • Flexible Hours
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!   How about some extra cash? $25? $50 $100? What about $10,000 extra? The Spherion Get More! Giveaway starts 10/18. You have to be working for us to win, so apply today. www.spherion.com/apply
      Customer Service Reps needed in Montgomery, PA.  -Temp to hire -Offers benefits -Weekly pay!   How about some extra cash? $25? $50 $100? What about $10,000 extra? The Spherion Get More! Giveaway starts 10/18. You have to be working for us to win, so apply today. www.spherion.com/apply
      • Wildwood, Florida
      • Temp to Perm
      • $12.00 per hour
      • 7:30 AM - 4:30 PM
      This Full time position with a dynamic Company is available immediately for a hard working, committed individual with interest in growth with the Largest Golf Car Retailer in the US.EXPEDITERS START PAY $12.00/HR - Responsible for assisting in the distribution of incoming and outgoing golf cars for service as well as newly built cars.Responsibilities:* Receive and store golf cars* Assist in unloading and checking in new golf cars* Communicate with other department leads / supervisors* Keep area clean and orderly at all times* Understand and adheres to the company's core ideologyWorking hours: 7:30 AM - 4:30 PMSkills:* Ability to read and comprehend simple instructions; Ability to write simple correspondence.* Ability to effectively present information in one-on-one and small group situations to customers, clients or other employees.* Mathematical skills* Required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.* Required to walk and stand for periods of time.* Required to stand; sit; climb or balance; and stoop, kneel, crouch, or crawl.* Must occasionally be able to lift and/or move up to 50 pounds.* Noise level in the work environment is usually moderate.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDOne to three months related experience and/or training; or equivalent combination of education and experience.Driver's license requiredBackground and drug screens are required for all qualified candidates made a conditional offer. Apply now OR text 'EXPEDITER' to 352-728-8787spherion_gtwb_leesburgSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This Full time position with a dynamic Company is available immediately for a hard working, committed individual with interest in growth with the Largest Golf Car Retailer in the US.EXPEDITERS START PAY $12.00/HR - Responsible for assisting in the distribution of incoming and outgoing golf cars for service as well as newly built cars.Responsibilities:* Receive and store golf cars* Assist in unloading and checking in new golf cars* Communicate with other department leads / supervisors* Keep area clean and orderly at all times* Understand and adheres to the company's core ideologyWorking hours: 7:30 AM - 4:30 PMSkills:* Ability to read and comprehend simple instructions; Ability to write simple correspondence.* Ability to effectively present information in one-on-one and small group situations to customers, clients or other employees.* Mathematical skills* Required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.* Required to walk and stand for periods of time.* Required to stand; sit; climb or balance; and stoop, kneel, crouch, or crawl.* Must occasionally be able to lift and/or move up to 50 pounds.* Noise level in the work environment is usually moderate.Education:High SchoolExperience:0-1 yearsQualifications:High school diploma or GEDOne to three months related experience and/or training; or equivalent combination of education and experience.Driver's license requiredBackground and drug screens are required for all qualified candidates made a conditional offer. Apply now OR text 'EXPEDITER' to 352-728-8787spherion_gtwb_leesburgSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fishers, Indiana
      • Temp to Perm
      • $14.00 per hour
      • 11:30 AM - 8:00 PM
      Spherion Staffing is Hiring a Customer Service Agent to begin work in Fishers, IN.Be apart of a company that was named 2021 Best Place to Work and Indy Star Top Workplace!Shift and Pay:Monday-Friday 11:30AM - 8PMStarting Pay is $14/HRBenefits:- Starts with full benefits and PTO on day one!Responsibilities:The Customer Service Center provides advanced inbound customer service for all Indiana Medicaid members and providers who have questions regarding pharmacy coverage and claims processing. Member Service Representatives must utilize multi-line phones to respond to inquiries concerning in-network pharmacy locations, general coverage inquiries, and medication pricing.Customer Service Agents must satisfy workload within specific time frames and must be self-motivated to complete these tasks and may have the opportunity for overtime depending on workload, which may include evenings and/or weekends.Working hours: 11:30 AM - 8:00 PMSkills:- Customer service experience- Proficiency with computers, software systems, data entry, and Microsoft Office SuiteEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED Equivalent- 1-2 years customer service experience (in a call center environment highly preferred) Apply Today! Once you apply, call or text 317-870-5555 to speak with a recruiter directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is Hiring a Customer Service Agent to begin work in Fishers, IN.Be apart of a company that was named 2021 Best Place to Work and Indy Star Top Workplace!Shift and Pay:Monday-Friday 11:30AM - 8PMStarting Pay is $14/HRBenefits:- Starts with full benefits and PTO on day one!Responsibilities:The Customer Service Center provides advanced inbound customer service for all Indiana Medicaid members and providers who have questions regarding pharmacy coverage and claims processing. Member Service Representatives must utilize multi-line phones to respond to inquiries concerning in-network pharmacy locations, general coverage inquiries, and medication pricing.Customer Service Agents must satisfy workload within specific time frames and must be self-motivated to complete these tasks and may have the opportunity for overtime depending on workload, which may include evenings and/or weekends.Working hours: 11:30 AM - 8:00 PMSkills:- Customer service experience- Proficiency with computers, software systems, data entry, and Microsoft Office SuiteEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED Equivalent- 1-2 years customer service experience (in a call center environment highly preferred) Apply Today! Once you apply, call or text 317-870-5555 to speak with a recruiter directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $12.00 per hour
      • 8:00 AM - 7:00 PM
      Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for someone with call center experience for an onsite position with a bank in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 8:00 AM - 7:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orem, Utah
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 10:00 AM - 6:30 PM
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm Monday-Friday. Part-time schedule is a 5-hour shift inside the hours of 12pm-7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred--Positions available for English-only speaking candidates as well We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm Monday-Friday. Part-time schedule is a 5-hour shift inside the hours of 12pm-7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred--Positions available for English-only speaking candidates as well We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Livonia, Michigan
      • Temp to Perm
      • $14.62 per hour
      • 8:00 AM - 5:00 PM
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We have an exciting opportunity. We have partnered with child support and they are looking for eager, hardworking individuals with 1 year of prior customer service experience.Responsibilities:- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.- Track and document all inquiries using the applicable systems.- Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children.- Complete associated tasks according to the established guidelines.- Track and document all inquiries using the applicable systems.- Meet Quality Assurance (QA) and other key performance metrics.- Facilitate the fulfillment of caller requests for materials via mail, email, or download.- Transfer/refer consumers to appropriate entities according to the established guidelines.- Escalate calls or issues to the appropriate designated staff for resolution as needed.- Facilitate translation services for non-English speaking callers according to procedures.- Attend meetings and training as requested and maintains up-to-date knowledge of all programs and systems..Working hours: 8:00 AM - 5:00 PMSkills:- Good phone etiquette- exceptional customer service- time management - ability to work in officeEducation:High SchoolExperience:1-4 yearsQualifications:Must haves- High school diploma or GED- Reliable transportation- Must be able to work in office (not optional)- Be willing to download and follow the company app and safety guidelines each day, including wearing a surgical mask (provided) and follow social distancing rules for the duration of their shift- 1 year of customer service experience- Up to date resume- Must be able type a minimum of 25 wpm APPLY NOW Call 517-999-9060 for immediate considerationSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temp to Perm
      • $14.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot. - Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 8:00 AM - 5:00 PMSkills:- High level communication skill set (written and verbal) - PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gulfport, Mississippi
      • Temp to Perm
      • $15.00 per hour
      • 7:00 AM - 4:00 PM
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our customer is looking for qualified candidates who have had prior experience in a call center based customer service role. This is a fast paced, high speed opportunity for someone that enjoys communicating and working in an environment requires the ability to pivot.- Schedule: Mon - Fri, 7:00 AM & 4:00 PM & 9:00 AM -> 6:00 PM (rotating)Responsibilities:- Assist customers on calls- Emailing and faxing to confirm orders- Utilizing PC software such as Outlook, Excel, & MS Word- Managing multiple calls- Communicating effectively with customersWorking hours: 7:00 AM - 4:00 PMSkills:- High level communication skill set (written and verbal)- PC literate- Literate in Outlook, Excel, & MS Word- Highly organized- Ability to respond to unplanned occurrencesEducation:High SchoolExperience:1-4 yearsQualifications:- Experience using MS Office, specifically Word, Excel & Outlook- Prior experience with inbound / outbound call center- HS diploma or equivalent Please reach out to us directly with any questions you may have: 228-868-9191. Additionally, feel free to forward your resume directly to: spheriongulfport@spherion.com. Let's get to work!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Meridian, Idaho
      • Permanent
      • $16.00 - $18.00 per hour
      • 9:00 AM - 7:00 PM (Various Shifts Available)
      Are you looking to be part of the bigger picture? Are you ready to be an expert in your field and help individuals with their financial situations? We're looking for amazing service specialists to join our team. The Customer Service Specialist will contact customers to evaluate customers' financial situations, review files, document, notate and provide amazing care and service.M-F Shifts Between 9a-7pm ** No nights, No weekends** $1,000 SIGN ON BONUSFull Benefits -Medical, Dental, PTO, 401KResponsibilities:What you will be doing:Work with the customer to create payment plans for car payments Document information from various sources within the company's computer systemsWorking hours: 9:00 AM - 7:00 PM (Various Shifts Available)Skills:Excellent problem solver, with ability to prioritizeAdept at navigating various computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:Excellent written and verbal communication skills1 year or more of collections, customer service, or sales experienceBenefits: 401(k) matching, Dental insurance, Flexible spending account, Health insurance, Life insurance, Paid time off, Paid training, Tuition reimbursement, Vision insurance, Work from homeSupplemental Pay: Bonus pay Apply today and let's get you interviewed quickly. Text: CSR to 208-514-2044Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you looking to be part of the bigger picture? Are you ready to be an expert in your field and help individuals with their financial situations? We're looking for amazing service specialists to join our team. The Customer Service Specialist will contact customers to evaluate customers' financial situations, review files, document, notate and provide amazing care and service.M-F Shifts Between 9a-7pm ** No nights, No weekends** $1,000 SIGN ON BONUSFull Benefits -Medical, Dental, PTO, 401KResponsibilities:What you will be doing:Work with the customer to create payment plans for car payments Document information from various sources within the company's computer systemsWorking hours: 9:00 AM - 7:00 PM (Various Shifts Available)Skills:Excellent problem solver, with ability to prioritizeAdept at navigating various computer applicationsEducation:High SchoolExperience:1-4 yearsQualifications:Excellent written and verbal communication skills1 year or more of collections, customer service, or sales experienceBenefits: 401(k) matching, Dental insurance, Flexible spending account, Health insurance, Life insurance, Paid time off, Paid training, Tuition reimbursement, Vision insurance, Work from homeSupplemental Pay: Bonus pay Apply today and let's get you interviewed quickly. Text: CSR to 208-514-2044Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Goshen, Indiana
      • Permanent
      • $15.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking to hire a Customer Service Liaison for Elkhart County!DIRECT HIRE OPPORTUNITY!Call/text Spherion now at 574-970-9200 to get started in this great opportunity!Come In - Get Job - Be HappyResponsibilities:Working closely with a corrections facility and work release program participants the Customer Service Liaison is responsible for installing Electronic Monitoring Equipment and Drug Screens. The liaison is primarily responsible for performing equipment installations (EM), removal, and troubleshooting of all equipment, along with daily client scheduling, inventory control, and administrating urine screens for male probationers.Working hours: 8:00 AM - 5:00 PMSkills:Install and remove various electronic monitoring equipment as requested using directed safety precautionsProvide support for service and maintenance of equipmentShipping and receiving functions for equipment and supplies per established proceduresDiagnosis and repair of EM equipment as outlined in company proceduresEducation:High SchoolExperience:0-1 yearsQualifications:Microsoft Computer Skills, with knowledge of Word, Excel, and related programsDue to the client drug screening observation requirements we are asking for Male candidates only, pleaseNo Criminal Convictions MUST PASS CRIMINAL BACKGROUND AND DRUG SCREENValid Driver's License and automobile insuranceMust be able to work flexible work schedules if needed Call or TEXT us at 574-970-9200You can apply online 24/7 at www.spherion.com/applyEOE/M/F/D/VSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking to hire a Customer Service Liaison for Elkhart County!DIRECT HIRE OPPORTUNITY!Call/text Spherion now at 574-970-9200 to get started in this great opportunity!Come In - Get Job - Be HappyResponsibilities:Working closely with a corrections facility and work release program participants the Customer Service Liaison is responsible for installing Electronic Monitoring Equipment and Drug Screens. The liaison is primarily responsible for performing equipment installations (EM), removal, and troubleshooting of all equipment, along with daily client scheduling, inventory control, and administrating urine screens for male probationers.Working hours: 8:00 AM - 5:00 PMSkills:Install and remove various electronic monitoring equipment as requested using directed safety precautionsProvide support for service and maintenance of equipmentShipping and receiving functions for equipment and supplies per established proceduresDiagnosis and repair of EM equipment as outlined in company proceduresEducation:High SchoolExperience:0-1 yearsQualifications:Microsoft Computer Skills, with knowledge of Word, Excel, and related programsDue to the client drug screening observation requirements we are asking for Male candidates only, pleaseNo Criminal Convictions MUST PASS CRIMINAL BACKGROUND AND DRUG SCREENValid Driver's License and automobile insuranceMust be able to work flexible work schedules if needed Call or TEXT us at 574-970-9200You can apply online 24/7 at www.spherion.com/applyEOE/M/F/D/VSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $45000.00 - $55000.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is hiring Customer Service Representatives to begin work in Fort Wayne, IN.This is a Direct Hire opportunity!Are you looking to catapult your career with high-impact ownership driving transformation with household brands? Do you crave an entrepreneurial, fast paced and engaging growth assignment working with incredible people from across the globe?WORK FROM THE OFFICE 3 DAYS, 2 DAYS REMOTEShift and Pay:Monday - Friday 8AM - 5PMPay ranging from $45,000 - $55,000/year based on experienceResponsibilities:The Customer Solutions Analyst serves as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. - Identify and resolve demand capture failures within defined Service Level Agreement (SLA) Order Filter - Regularly monitor open orders according to the Daily Activity Schedule and ensure adherence to the tasks and cadence - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) Order Fulfillment - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution if issues identified post-delivery note due to Transportation or Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.)- Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360? visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology ? Identify, analyze and initiate the escalation process based on escalation criteria Returns and Refusals:- Be principal customer contact for capturing, creating and registering all return requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Obtain authorization from Sales for return requests that exceed Market Return Policy Thresholds - Validate returned product is in sellable condition and ensure all relevant documentation is provided for analysis of credit / debit value - Coordinate destruction or donation of goods when physical return is not warranted - Ensure refusals created by the OS&D team in Transportation contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future billing - Collaborate with billing in the resolution of billing issues that require customer contactWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills - Strong and creative problem-solving skills - Proficiency in Microsoft office applications (e.g. Word, Excel, Outlook) - Proficiency in SAP, BW and Business Objects preferred - Ability to work in a fast paced environment and handle multiple priorities - Ability to work independently with minimal supervision - Ability to improve efficiencies in the Supply Chain by ensuring that the order management process is streamlined and standardized. - Strong Customer Service mindset and passion for delighting customers internally and externally - Demonstrates a strong desire to develop trust and long term relationships - Proactively seeks continuous process and service improvements - Strong result-orientationEducation:High SchoolExperience:1-4 yearsQualifications:- Undergraduate degree preferred, not required Experience - 2 - 4 years of experience working directly with customers is required. - Experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.) Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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