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      • Temple, Texas
      • Temp to Perm
      • $11.00 per hour
      • 3:00 PM - 11:00 PM
       Spherion Temple is looking for someone with call center experience for an onsite position in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 3:00 PM - 11:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
       Spherion Temple is looking for someone with call center experience for an onsite position in Killeen!Must be able to work the following schedule:Monday-Friday 10am-7pm and every Saturday 10am-5pm (1 day off during the week and Sundays)Responsibilities:Effectively handles and resolves challenging customer situations through appropriate communication methods. Promptly identifies and escalates challenging situations to appropriate leadership.Responds calm and performs effectively during emergent and/or stressful situations. Monitors and responds to web and email requests in an efficient manner.Performs all position-appropriate duties in a competent, professional and courteous manner.Demonstrates commitment to customer service - and ability to work positively and productively as part of a team environment - are basic requirements.Expectations listed are intended to describe "essential" functions only and management retains the right to reassign duties and responsibilities to this position at any time.Working hours: 3:00 PM - 11:00 PMSkills:Excellent phone and customer service skills.Proficiency with the Microsoft Office Suite of software.Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications.Ability to be successful in a stressful, fast-paced environment, handling difficult situations and conflict resolution when necessary.Education:High SchoolExperience:1-4 yearsQualifications:One year customer service experience preferred.Knowledge of and experience using call center and dispatch software systems preferred.H.S. Diploma/GED Equivalent APPLY now and contact the Spherion Temple Team at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. 
      • Pearland, Texas
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 9:00 AM - 8:00 PM
      Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 9:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you interested in getting into the medical industry in patient access? Are you already part of the medical industry but you are ready to take your career to the next level? If you answered yes to any of the two then this job might be for you. We are looking to staff a dynamic individual that will go the extra mile for patients by making their experiences memorable.Responsibilities:-Maintain a positive first impression for outbound calls in order to schedule patients for appointments-Create and maintain patient accounts by recording pertinent details and information-Resolve service issues by clarifying the patient's complaint and selecting the best solution-Recommend potential screenings or services to patient by collecting data based on previous procedures -Manage large groups of calls and spend quality time with each patient-Keep records of interactions within the medical database and process customer accounts and file documents-Go the extra mile to engage patientsWorking hours: 9:00 AM - 8:00 PMSkills:-Proven patient support experience-Track record of over-achieving quota given by departments-Phone call handling skills and active listening skills-Familiar with database systems and practices-Ability to multi-task and manage time efficiently-High school diploma or equivalent; college degree preferred but not requiredEducation:High SchoolExperience:1-4 yearsQualifications:-Customer Service-Patient Knowledge-Documentation Skills-Listening Skills-Phone Skills-Resolving Conflict Skills These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City or Galveston office! www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Killeen, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • 8:00 AM - 4:00 PM (Various Shifts Available)
      Find your ideal customer service job now! Spherion-, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire to work in a fast-paced environment for a leading call center business in Killeen, Texas. Training will be on site in Killeen.Training is 7 weeks 8a to 4p, after training there is a possibility that it will be WFHwork hours after training is 7a-8p Mon-Sun - MUST HAVE AVAILABILITY TO WORK THE SCHEDULEResponsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsOffering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Ability to identify customer problems and take appropriate actions in the correct system.Ability to remain calm under pressure and handle upset callers.Active listening skills and ability to ask clarifying questions to gain understanding.Problem solving skills.Education:High SchoolExperience:0-1 yearsQualifications:Must demonstrate patience and compassion toward callers.Ability to take constructive criticism and have a willingness to change.Maintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. APPLY and call the Spherion Temple Team @ 254-778-0533. MUST have open availability!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Find your ideal customer service job now! Spherion-, a recognized leader in the recruiting and staffing industry, is seeking energetic customer service representatives with a desire to work in a fast-paced environment for a leading call center business in Killeen, Texas. Training will be on site in Killeen.Training is 7 weeks 8a to 4p, after training there is a possibility that it will be WFHwork hours after training is 7a-8p Mon-Sun - MUST HAVE AVAILABILITY TO WORK THE SCHEDULEResponsibilities:Assisting customers with various inquiries in a timely manner with a high degree of professionalismResearching and resolving customer issuesInputting customer information into client systemsManaging transactions and changes to accountsOffering solutions that optimize the customer experience and retain their businessPerforming other administrative duties as assigned.Working hours: 8:00 AM - 4:00 PM (Various Shifts Available)Skills:Good written and verbal communication skillsStrong customer service skills.Ability to multitask and use multiple systems on multiple platforms.Ability to identify customer problems and take appropriate actions in the correct system.Ability to remain calm under pressure and handle upset callers.Active listening skills and ability to ask clarifying questions to gain understanding.Problem solving skills.Education:High SchoolExperience:0-1 yearsQualifications:Must demonstrate patience and compassion toward callers.Ability to take constructive criticism and have a willingness to change.Maintain confidentiality and professionalism.Must be at least 18 years old, and pass a background screen and drug test. APPLY and call the Spherion Temple Team @ 254-778-0533. MUST have open availability!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bryan, Texas
      • Temp to Perm
      • $12.00 - $15.00 per hour
      • Various Shifts Available
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Looking for individuals with excellent communication skills and exhibit high professionalism for a Call Center in the local area.Responsibilities:- Inbound and outbound calling- Data collection and documentation- Provided excellent customer service- Troubleshoot and resolve any issues that ariseWorking hours: Various Shifts AvailableSkills:- Interpersonal communication skills- Highly organized and self-motivated- Proficient with Microsoft Office and/or Google systemsEducation:High SchoolExperience:0-1 yearsQualifications:Previous call center experience preferredHigh school diploma Apply nowSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wichita Falls, Texas
      • Temp to Perm
      • $14.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Now seeking a Licensed Personal Lines Customer Service Representative for an insurance agency located in Wichita Falls.Responsibilities:Pre-qualify and analyze prospect. Get all information needed and enter into quoting system, to determine best rates and fit for client. Recommend best company for client. Go over quotes and coverage?s to be sure they understand what they are purchasing. Be sure they agree to terms of policy. Solicit other lines of business for account rounding. Complete application and all necessary paperwork. Get signatures and down payment to bind the coverage. Document in notes what was done and scan in all needed documents.Review policies for accuracy when receive from carrierSend paperwork, payment and any other documents needed to carrier.Send documents to mortgagee if needed.Scan, or have assistant scan in all documents into XE system. Make appropriate notes in ?TO DO LIST?. Follow up to be sure policy is issued as written, mail to client if received in office.Ask for thank you note to be sent to client after 2 weeks. Ask for referrals from new client. Send clients appropriate final documents such as binder, policy, auto ID cardsUpdate XE with all appropriate date & documents (any form that needs to be attached)Additional Miscellaneous Job Duties:Set priorities for each day, and week. Manage workflow in most efficient way. Keep paperwork, documents, etc, organized in paper files or in electronic files.Keep up with emails and be sure all work is completed before deleting or filing. Note any changes made and attached email to client?s notes. Check pending follow ups daily, and delete or re pend as needed. Read new updates from carriers and Insurance dept. to check for any changes in procedures. Meet with coworkers about any upcoming issues, or changes. Keep each other informed. Keep insurance license current, take courses as needed. Attend bi weekly meetings in office. Answer phones when receptionist not available.Working hours: 8:00 AM - 5:00 PMSkills:General Lines - Property and Casualty License is preferredBasic computer skills are a mustExcellent customer service skills Ability to work in a fast-paced environmentAbility to adapt and grow with environmentEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma / GED requiredMust submit to background check and drug screen Register at www.spherion.com/apply. After registering, please call 940-696-2665 Monday-Friday between the hours of 8:30a-3:30p for a pre-screen interview. Talk to you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Now seeking a Licensed Personal Lines Customer Service Representative for an insurance agency located in Wichita Falls.Responsibilities:Pre-qualify and analyze prospect. Get all information needed and enter into quoting system, to determine best rates and fit for client. Recommend best company for client. Go over quotes and coverage?s to be sure they understand what they are purchasing. Be sure they agree to terms of policy. Solicit other lines of business for account rounding. Complete application and all necessary paperwork. Get signatures and down payment to bind the coverage. Document in notes what was done and scan in all needed documents.Review policies for accuracy when receive from carrierSend paperwork, payment and any other documents needed to carrier.Send documents to mortgagee if needed.Scan, or have assistant scan in all documents into XE system. Make appropriate notes in ?TO DO LIST?. Follow up to be sure policy is issued as written, mail to client if received in office.Ask for thank you note to be sent to client after 2 weeks. Ask for referrals from new client. Send clients appropriate final documents such as binder, policy, auto ID cardsUpdate XE with all appropriate date & documents (any form that needs to be attached)Additional Miscellaneous Job Duties:Set priorities for each day, and week. Manage workflow in most efficient way. Keep paperwork, documents, etc, organized in paper files or in electronic files.Keep up with emails and be sure all work is completed before deleting or filing. Note any changes made and attached email to client?s notes. Check pending follow ups daily, and delete or re pend as needed. Read new updates from carriers and Insurance dept. to check for any changes in procedures. Meet with coworkers about any upcoming issues, or changes. Keep each other informed. Keep insurance license current, take courses as needed. Attend bi weekly meetings in office. Answer phones when receptionist not available.Working hours: 8:00 AM - 5:00 PMSkills:General Lines - Property and Casualty License is preferredBasic computer skills are a mustExcellent customer service skills Ability to work in a fast-paced environmentAbility to adapt and grow with environmentEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma / GED requiredMust submit to background check and drug screen Register at www.spherion.com/apply. After registering, please call 940-696-2665 Monday-Friday between the hours of 8:30a-3:30p for a pre-screen interview. Talk to you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wichita Falls, Texas
      • Permanent
      • $12.00 - $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for an experienced dispatcher for a company here in Wichita Falls, schedule being Monday-Friday 8am-5pm.Responsibilities:The dispatcher would handle all aspects of taking phone calls. They will be responsible for recording call information, updating call logs, and reporting any issues. This candidate will also be responsible for prioritizing calls and getting the information sent to the right direction. Experience with a multi-line phone system is required.Working hours: 8:00 AM - 5:00 PMSkills:Basic office skills are required, Must be able to efficiently multitask, Must be detail oriented and have great organization skills,Must be able to work effectively in a fast paced environment.Education:High SchoolExperience:1-4 yearsQualifications:High School diploma or equivalent required, Must submit to a background check and drug screen, Must be available for the full working hours of Monday-Friday 8am-5pm, Previous experience required. Please register at www.spherion.com/apply. Once you've registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 8a-10a or 1p-3p for a prescreen interview. Remember to wear your face covering, please. We look forward to seeing you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for an experienced dispatcher for a company here in Wichita Falls, schedule being Monday-Friday 8am-5pm.Responsibilities:The dispatcher would handle all aspects of taking phone calls. They will be responsible for recording call information, updating call logs, and reporting any issues. This candidate will also be responsible for prioritizing calls and getting the information sent to the right direction. Experience with a multi-line phone system is required.Working hours: 8:00 AM - 5:00 PMSkills:Basic office skills are required, Must be able to efficiently multitask, Must be detail oriented and have great organization skills,Must be able to work effectively in a fast paced environment.Education:High SchoolExperience:1-4 yearsQualifications:High School diploma or equivalent required, Must submit to a background check and drug screen, Must be available for the full working hours of Monday-Friday 8am-5pm, Previous experience required. Please register at www.spherion.com/apply. Once you've registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 8a-10a or 1p-3p for a prescreen interview. Remember to wear your face covering, please. We look forward to seeing you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $16.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Excel Reporting and Analytic skills They need to be proficient in Pivot tables, Vlookups, exporting data are a must for this position! Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Critical thinking, and complex problem solving.Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience and are trying to get into HR? Then apply and call our team!Remote for now but if you are asked to come in, you need to be able to. You will to be open to go back into the office, if needed.*Monday-Friday 8:00am-5:00pmResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Excel Reporting and Analytic skills They need to be proficient in Pivot tables, Vlookups, exporting data are a must for this position! Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Critical thinking, and complex problem solving.Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Edinburg, Texas
      • Temp to Perm
      • $11.54 - $12.02 per hour
      • 8:00 AM - 6:30 PM (Various Shifts Available)
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).**WE HAVE WEEKLY START DATES **Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PM (Various Shifts Available)Skills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Positions provide customer services via telephone to clients regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program or SNAP (formerly food stamps), and Children's Health Insurance Program (CHIP).**WE HAVE WEEKLY START DATES **Responsibilities:- Practices active listening in order to take each caller?s concerns seriously, fully understands the issue and then provides appropriate resolution or appropriate direction for next steps. - Provides callers with an unbiased presentation of programs to assist customers with application and eligibility requirements and program questions, transferring callers to other Call Center units as needed. - Answers customer questions including but not limited to items regarding available providers and enrollment processes in a prompt, courteous, and concise manner. - Accesses, reads, and interprets customers and provider data elements on the various computer systems. - Clearly communicates case and case processing information to the caller.- Multi-tasks by simultaneously communicating with the client while researching their case and documenting the call.- Continues to learn and refine program and computer navigation skills in response to updated policy and computer systems. - Documents all customer encounters in clear and concise records. - Meets individual performance standards, including the confidentiality and security of information. - Performs other duties as may be assigned by management.Working hours: 8:00 AM - 6:30 PM (Various Shifts Available)Skills:Required skills and abilities should include but not be limited to the following:- Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently.- Ability to regularly attend work at various shift times as assigned.Education:No Degree RequiredExperience:1-4 yearsQualifications:Education:** No HS diploma required! **Experience:Experience in health care, human services, or customer service; knowledge/experience with Texas Medicaid and managed care programs. Experience working with culturally and linguistically diverse, and disadvantaged populations in a courteous and effective manner To start the hiring process please apply online and be sure to include a resume.Once you've completed the application, please also follow up via phone or text to 956-961-4298.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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