Supports operations by direct involvement with the physician(s) and nurse(s). Answers the phone,
triaging calls, schedules appointments, schedules diagnostic testing and/or surgical procedures, obtains
referral/authorizations, maintains physician calendar and other administrative duties.
Responsibilities:
...
Supports operations by direct involvement with the physician(s) and nurse(s).
Scheduling
Works through and solves patient issues professionally and in a timely manner.
Produces error-free transcribed correspondence.
Takes and relays phone messages for the respective area in a clear and concise manner
Assists with calendar, meeting, and travel arrangements as requested and ensures proper forms are completed.
Ensures all patients are rescheduled relating to physician out days in a timely manner.
Orders supplies using cost effectively, appropriate cost center numbers and correct processes.
Utilizes correct pathway to retrieve lab and radiology reports as needed.
Verifies and updates patient demographics and insurance information.
Identifies whether patient needs referral and/or authorization and obtains referral and/or authorization when necessary.
Ensures appointments are booked on proper case and add any cases or schemes as necessary.
Inputs reasons for all visits on all appointments. Ensures same day add-on appointment is
communicated to appropriate department personnel. Ensures authorization is secured for
same day add-on appointment and same day inpatient hospital admissions.
Ensures surgery packets are completed correctly and delivered in at timely manner
Works in conjunction with nurse to reconcile day sheet with charge tickets.
Assists other departments as needed.
Maintains complete and up-to-date documentation and files at all times, including product and service quotes.
Other duties as assigned
Working hours: 8:00 AM - 4:30 PM
Skills:
Some college or technical training.
Knowledge of medical terminology gained through experience or formal course work.
Excellent customer service, interpersonal, and oral and written communication skills.
Basic arithmetic skills (addition, subtraction, multiplication, division, percentage).
Computer skills, working knowledge of (e.g., Microsoft Word, Microsoft Excel, email
software). Typing competency with the ability to format, spell, punctuate, edit, and proofread
typed copy.
Ability to transcribe dictated correspondence if needed.
Must have good organizational skill to perform multiple activities
Education:
Associate
Experience:
1-4 years
Qualifications:
Minimum two (2) years medical office experience and/or a minimum two years medical
insurance experience
If interested in learning more about this opportunity, please apply at www.spherion.com/apply or email jessicabyk@spherion.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.