As part of the Release of Information Team, interprets and responds to requests for protected health information. Ensures the privacy of the patient by safeguarding and protecting protected health information in the performance of duties. Fulfills release of information requests in an accurate and professional manner within timeframes established in contracted Service Level Agreements with the customer. Adheres to Customer policy and Iron Mountain policy, as well as state and federal regulatory guidelines surrounding the release of protected health information.Responsibilities:Reproduces protected health information using a variety of technologies, including photocopiers, scanners and facsimiles. Performs data entry functions, utilizing Iron Mountain?s tracking application, to log, monitor, and complete requests for information. Provides routine service to customers regarding release of information requests, and the retrieval and delivery of protected health information and materials on-site at customer facilities and at designated Iron Mountain Record Centers. Periodically, attends meetings and/or training to keep abreast of industry and regulatory changes effecting release of information functions.Working hours: 8:00 AM - 4:30 PMSkills:Customer ServiceMedical Records (ROI)Data EntryEducation:High SchoolExperience:1-4 yearsQualifications:High School Diploma or GED required, Associate?s Degree preferred. R.H.I.T. desired. A minimum of 1-3 years of customer service experience, records management or healthcare experience required.Demonstrated ability to maintain a high level of confidentiality regarding patient information. Knowledge of HIPAA preferred. Apply online or email updated resume to firstname.lastname@example.orgSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.