Looking for a professional, dependable, highly motivated individual to work remotely. This person must have the ability to self-manage their daily work schedule. We are a 24/7 live Answering Service who provides messaging and message dispatch services for Plumbers, A/C companies, Roofing, Property Management and other professional service companies.
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Responsibilities:
Answer incoming calls promptly, courteously, and professionally.
Gather new information and data that must be analyzed and handled effectively.
Dispatch messages for customers according to specific client instructions.
Interact over the phone and through telegram with co-workers and supervisors to update customer information.
Interact as a team member to provide high quality service.
Perform checks for undelivered messages, drafts and follow-ups.
Update temporary and on call information.
Thorough documentation on all messages or incidents.
Respond to incidents or inquiries issued by supervisors or customers in a prompt and a professional manner.
Working hours: 7:00 AM - 2:00 PM
Skills:
Have a pleasant voice and personality.Be willing to work in a team environment, as well as independently.
Have an above-average skill in reasoning with and using oral and written language.
Be able to adapt to varied work schedules
Process multiple phone calls simultaneously.
Education:
High School
Experience:
0-1 years
Qualifications:
A quiet office area to work from at home with no noise/ distractions from family, kids, pets, neighbors, etc.
Reliable Power & Internet
Have a PC, laptop, or Chromebook with Chrome Browser
Know how to work with Zoom for training purposes
Must have Telegram Messenger - Either download the app on your phone or use on the computer available ethernet port on router.
Able to maintain all equipment to the highest level of performance by following procedures for the care of, use of, and/or storage of the equipment..
Must have High School Diploma or GED
Availability, Dependability & Reliability are a must!
Apply Now on this post!!
We offer weekly open interviews Mondays thru Fridays 9:30am-1:30pm
Walk-ins welcome, want to skip the wait....
Call us at 239-494-3044 or send us a text today at 239-263-2998 to schedule an interview!
We are located at:
4964 Tamiami Trail North
Naples, FL 34103
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.