Spherion Staffing is hiring a Customer Service Representative in Columbia City, IN!*This is a direct hire opportunity!*Health, Vision, and Dental insurance from Day 1! (401K and PTO after a year)Pay is $40,000-$45,000 annuallyShift:7:30AM-5:00PMSummary:We are seeking a motivated, results driven, team player with mechanical experience in farming, automotive/truck, equipment, or plow industries.Responsibilities:Answering a high volume of calls and questions to support customer inquiries and build strong rapportUnderstanding needs and requirements or knowing questions to ask; as well as provide products or services that result in customer satisfactionRouting qualified opportunities to appropriate outside salesperson(s) (developing handoff criteria) for further development and closureDeveloping bids for customers for products and services requestedMaintaining and expanding database of prospects within assigned accounts; building pipeline and closing dealsWorking hours: 7:30 AM - 5:00 PMSkills:You have a strong mechanical aptitudeExperience in an automotive, agriculture, truck equipment or plow related industryYou are able to conduct business professionally with customers via phone and in personYou have experience working with CRM tools (a strong plus)You have excellent verbal and written communication skills as well as strong listening and presentation abilitiesYou are organized, have the ability to multi-task, prioritize, and manage time effectivelyYou strive in a team-oriented environmentEducation:High SchoolExperience:1-4 yearsQualifications:Ability to pass pre-employment drug screen and background checkMechanical AptitudePrevious Customer Service experience preferred If interested, Apply Today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.