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      • Charleston, South Carolina
      • Permanent
      • $42,000 - $44,000 per year
      • Various Shifts Available
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Are you a great team player and motivator??? We are looking for strong Team Leaders for the newest Contact Center right here in North Charleston! Be a part of an exciting new company that appreciates your energy, drive, and enthusiasm as much as your skills! With competitive salaries, performance bonus, and benefits, the caring culture is what sets this company apart and the reason why you will want to become a part of the family.Responsibilities:The Team Leader will provide direction and guidance to ensure key performance metrics are achieved and customer contacts are handled professionally and with efficient resolution. You will be supervising agent personnel including: hiring, monitoring, and evaluating performance, and initiating corrective actions.You will track and measure team and individual productivity, drive improvements, and produce quality results.Be able to provide on the job training and adhere to all state labor and ePerformance policy.Skills:Prior leadership experience managing people in service delivery environments.Strong customer service skills with an upbeat, people-centric personality.Solution driven with strong critical thinking skills.Excellent organizational, leadership, interpersonal, and time management skills.Ability to effectively communicate with team members and managers of all levels.Understanding and ability to execute inbound programs to ensure service levels and financial objectives are met.Strong computer application skills including Microsoft Office and Google Workspace.Ability to maintain confidentiality.Excellent presentation skills.Education:High School diploma or equivalentExperience:1-4 years preferredQualifications:Knowledge of call center operations preferred Apply or e-mail your resume directly to the Recruiter to be considered for this opportunity at julievickery@spherion.com  Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • West Springfield, Massachusetts
      • Permanent
      • $24.00 - $29.00 per hour
      • 8:00 AM - 5:00 PM
      Order Processor Client Services monitors tracking systems used to maintain records of prices, delivery dates, inventory, and other data related to each transaction. Ensures that orders are processed and expedited with accuracy and that production and quality standards are met.Responsibilities:Order Processor Client Services Duties/Responsibilities:Facilitates efficient and accurate processing of orders including online orders.Maintains product database with product numbers, descriptions, and pricing information, adding new products and assigning product numbers.Processes billing invoices.Creates, analyzes, and distributes daily and weekly reports, monitoring open and in-fulfillment orders.Performs other related duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Order Processor Client Services Skills/Abilities:Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite (esp. Excel) or related software used to track inventory and create records.Knowledge of Quikbooks is a plusEducation:High SchoolExperience:1-4 yearsQualifications:Order Processor Client Services Qualifications:High school diploma or equivalent required; Bachelors degree in related field preferred.Three years of experience in order processing or customer service, required.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times. Please apply with us on-line at: https://www.spherion.com/apply/75058Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Order Processor Client Services monitors tracking systems used to maintain records of prices, delivery dates, inventory, and other data related to each transaction. Ensures that orders are processed and expedited with accuracy and that production and quality standards are met.Responsibilities:Order Processor Client Services Duties/Responsibilities:Facilitates efficient and accurate processing of orders including online orders.Maintains product database with product numbers, descriptions, and pricing information, adding new products and assigning product numbers.Processes billing invoices.Creates, analyzes, and distributes daily and weekly reports, monitoring open and in-fulfillment orders.Performs other related duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Order Processor Client Services Skills/Abilities:Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Proficient with Microsoft Office Suite (esp. Excel) or related software used to track inventory and create records.Knowledge of Quikbooks is a plusEducation:High SchoolExperience:1-4 yearsQualifications:Order Processor Client Services Qualifications:High school diploma or equivalent required; Bachelors degree in related field preferred.Three years of experience in order processing or customer service, required.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times. Please apply with us on-line at: https://www.spherion.com/apply/75058Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fargo, North Dakota
      • Permanent
      • $16.00 - $22.00 per hour
      • Various Shifts Available
      Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing has several openings for Customer Service Specialists to work in a call center with a local bank client. The Customer Service Specialists will provide exceptional customer service; take inbound calls, be responsible for responding to customer requests for information on accounts and related products and servicesThis position is responsible for providing unequaled personal service to customers by phone in accordance with established policies and procedures, with accuracy and efficiency.Dress Code: Business ProfessionalVariety of shifts available $16-22/hour depending on shiftDirect Hire opportunityResponsibilities:- Answer and reply to all communication in a customer paced, accurate, and courteous manner. This may include online, mobile, voice, and chat- Research and investigate requests as needed according to established policies and procedures- Work effectively with other departments as necessary for customer inquiry/problem resolution- Communicate service issues in a timely manner to supervisor for resolution- Meet or exceed all performance goals as outlined for the position- Provide courteous, accurate, and efficient assistance to customers using all digital channels- Maintain knowledge of all products and services offered - Verbalize and demonstrate knowledge of procedures for maintaining security, confidentiality, and integrity of employee and customer information- Work flexible hours to support the department needs to include evenings and weekends, if necessary- Know by name and face as many customers and employees as possible, calling them by name as often as possibleResponsibilities:See aboveWorking hours: Various Shifts AvailableSkills:Requirements:-HS diploma required-Excellent customer service skills-Experience in banking or call center industry is helpful but not required-Excellent verbal and written communication skills required-Must have the ability to effectively handle conflict and work under pressure-Must have the ability to listen, evaluate and exercise independent judgment-Knowledge of personal computers and related software programs such as Windows XP and Microsoft OfficeEducation:High SchoolExperience:1-4 yearsQualifications:See above To be considered, please apply online at www.spherion.com/apply If you have any questions please contact Janine Eberhart at 701-412-2894Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Baytown, Texas
      • Permanent
      • $60,000 per year
      • 8:00 AM - 5:00 PM
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:??? Take customer orders accurately??? Coordinate with production on pending and new orders.??? Generate ready dates for orders.??? Confirm with customers when shipments should be expected.??? Keep price logs and customer lists up to date.??? Answer phone calls respond to customer ??? complaint/request/questions in a timely manner.??? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.??? Preparing, shipping and follow up on all samples to customers.??? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.??? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.??? Maintain and catalog booth equipment for all industries and standardize shipping lists.??? Assist in PowerPoint presentations to potential distributors and large customers.??? Assist sales team with making cold calls to potential new customers.??? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Have you ever worked in the customer service industry? Do you have experience with logistics? Are you looking for a new opportunity? This opportunity might be for you! We provide local staffing with a personal touch! Simply put, at Spherion we find people jobs and love what we do!Responsibilities:??? Take customer orders accurately??? Coordinate with production on pending and new orders.??? Generate ready dates for orders.??? Confirm with customers when shipments should be expected.??? Keep price logs and customer lists up to date.??? Answer phone calls respond to customer ??? complaint/request/questions in a timely manner.??? complete customer complaint forms. This also includes corresponding with the customer to document detailed information on their complaint and working with the QC department to reach a resolution.??? Preparing, shipping and follow up on all samples to customers.??? Maintaining stock levels of literature, stickers, samples, boxes, and all affiliated items.??? Handling trade show logistics including but not limited to scheduling freight, furniture, electrical, hotel reservations, etc.??? Maintain and catalog booth equipment for all industries and standardize shipping lists.??? Assist in PowerPoint presentations to potential distributors and large customers.??? Assist sales team with making cold calls to potential new customers.??? Carrying out all other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Knowledge of industry shipping and receiving termsEducation:High SchoolExperience:1-4 yearsQualifications:Proficiency in excel and enterprise resource planning (ERP) systems is required If you are interested in this opportunity, apply online today and email our office leaguecityoffice@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Owatonna, Minnesota
      • Permanent
      • $20.00 - $25.00 per hour
      • 8:00 AM - 5:00 PM
      The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This person will be the point-person for sourcing and filling vacant production positions.Responsibilities:Assist with recruitment effort for production employees including scheduling interviews, entering paperwork, developing ads, coordinating hiring events. -Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. -Assists with job posting and advertising processes. -Screens applications and selects qualified candidates. -Oversees preparation of interview questions and other hiring and selection materials. -Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders. -Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. -Owns the on-boarding process for all new hires including coordination of paperwork, setting up pre-employment drug tests to provide a great candidate experience. -Assists with orientation. -Attends and participates in high school, college, and on-site job fairs. -Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent verbal and written communication skills. Excellent interpersonal skills with good negotiation tactics. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems. Proficient with Microsoft Office Suite or related software.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor???s degree in Human Resources or related field, or equivalent work experience, required. Manufacturing recruiting experience preferred. Bi-lingual a plus. Are you comfortable in a fast-paced, multi-tasking environment? Do you have excellent organizational skills necessary to achieve business goals and to increase office efficiency? Do you enjoy working in a professional team environment?If this is you; apply TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The Recruiter will research, develop, and implement effective recruiting and staffing strategies to attract a diverse pool of qualified and capable talent for the organization. This person will be the point-person for sourcing and filling vacant production positions.Responsibilities:Assist with recruitment effort for production employees including scheduling interviews, entering paperwork, developing ads, coordinating hiring events. -Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. -Assists with job posting and advertising processes. -Screens applications and selects qualified candidates. -Oversees preparation of interview questions and other hiring and selection materials. -Assists with the interview process, attending and conducting interviews with managers, directors, and other stakeholders. -Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details. -Owns the on-boarding process for all new hires including coordination of paperwork, setting up pre-employment drug tests to provide a great candidate experience. -Assists with orientation. -Attends and participates in high school, college, and on-site job fairs. -Performs other duties as assigned.Working hours: 8:00 AM - 5:00 PMSkills:Excellent verbal and written communication skills. Excellent interpersonal skills with good negotiation tactics. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative. Excellent time management skills with a proven ability to meet deadlines. Familiarity with laws, regulations, and best practices applicable to hiring and recruitment. Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems. Proficient with Microsoft Office Suite or related software.Education:BachelorsExperience:1-4 yearsQualifications:Bachelor???s degree in Human Resources or related field, or equivalent work experience, required. Manufacturing recruiting experience preferred. Bi-lingual a plus. Are you comfortable in a fast-paced, multi-tasking environment? Do you have excellent organizational skills necessary to achieve business goals and to increase office efficiency? Do you enjoy working in a professional team environment?If this is you; apply TODAY!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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