****MUST BE LOCAL TO SALT LAKE CITY****Are you familiar with online banking? Are you a tech savy customer service agent? Are you looking for a new work from home position with opportunities for growth and AMAZING benefits? We have the job for you!You'll be taking inbound phone calls assisting customers with their new banking application by verifying their account details, assisting with login questions and troubleshooting, helping them through the processing while answering general banking questions and providing amazing customer service with a smile. Did we mention work from home?Schedule: Monday-Friday; 7:00am-3:45pmPay: $16.00/hr + Great Bonus Structure AND $1000 sign-on bonus after 45 days (as long as you're in good standing)**With this position EQUIPMENT IS PROVIDED FOR YOU, but you must have a quiet work place and wifi.**Responsibilities:Answer inbound calls from customers to answer and service any questions they may haveHandle all customer inquiries, requests, and thoroughly educate them on our products and servicesProvide quality support in the areas of processing payments, creating payment plans, and other account related tasks to ensure a positive customer experienceCommunicate clearly and professionally with all customers, co-worker, supervisors and managementMaintain accurate, up-to-date information for customer accountsWorking hours: 7:00 AM - 4:00 PM (Various Shifts Available)Skills:Comfortable navigating computers while talking on the phoneAbility to navigate and learn multiple computer systemsProvide world class customer serviceAbility to balance multiple prioritiesPatience to deescalate complex interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingProblem solvingEducation:High SchoolExperience:1-4 yearsQualifications:Computer skills are a must - you'll be navigating multiple systems.Contact center experience required (minimum of 1.5 years)Must be at least 18Ability to type 35 WPMObtained a high school education or greaterAbility to log in on time daily for work and work the duration of your shift. ZOOM INTERVIEW REQUIREDAct quick- these positions are filling up quick! Apply below or text "Work from home" to (801) 261-8880Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.