The Sales Support role will focus on assisting the sales team with day to day sales operations ensuring solid sales growth while maintaining outstanding customer service. We're looking for an individual who is customer-focused, that is detail oriented, able to problem solve, and has a desire to provide the best customer experience possible.
...
Responsibilities:
- Answer incoming customer calls
- Create new sales quotes for Regional Sales Managers
- Enter and process customer orders
- Enter and assign leads and set-up new customers in CRM
- Send marketing material to current customers and prospects
- Work with logistics department to coordinate delivery methods and track shipments
- Contact customers to confirm delivery information
- Scan monthly documents into Docuware Monitor and process web orders
- Interact with customers via website live chat feature
- Process credit card transactions Follow up on missed and late payments
- Provide customer service and troubleshooting advice for Trac-Rite Customers
- Help educate customers on product options and install methods
- Handle special projects as requested
Working hours: 8:00 AM - 5:00 PM
Skills:
- Requires strong communication skills, the ability to multi-task and have excellent organizational skills.
- Proficient in the Microsoft Office Suite and web-based communication required, prior experience with CRM, NAV Dynamics and Docuware preferred.
- Ability to process quotes and orders originating from email, fax web and phone required.
Education:
High School
Experience:
1-4 years
Qualifications:
- High School diploma or equivalent required, relevant
- Associates Degree from a technical college strongly preferred.
- Previous customer service experience required.
- Must have valid driver's license, minimal travel may be required.
Apply Now!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more
The Sales Support role will focus on assisting the sales team with day to day sales operations ensuring solid sales growth while maintaining outstanding customer service. We're looking for an individual who is customer-focused, that is detail oriented, able to problem solve, and has a desire to provide the best customer experience possible.
Responsibilities:
- Answer incoming customer calls
- Create new sales quotes for Regional Sales Managers
- Enter and process customer orders
- Enter and assign leads and set-up new customers in CRM
- Send marketing material to current customers and prospects
- Work with logistics department to coordinate delivery methods and track shipments
- Contact customers to confirm delivery information
- Scan monthly documents into Docuware Monitor and process web orders
- Interact with customers via website live chat feature
- Process credit card transactions Follow up on missed and late payments
- Provide customer service and troubleshooting advice for Trac-Rite Customers
- Help educate customers on product options and install methods
- Handle special projects as requested
Working hours: 8:00 AM - 5:00 PM
...
Skills:
- Requires strong communication skills, the ability to multi-task and have excellent organizational skills.
- Proficient in the Microsoft Office Suite and web-based communication required, prior experience with CRM, NAV Dynamics and Docuware preferred.
- Ability to process quotes and orders originating from email, fax web and phone required.
Education:
High School
Experience:
1-4 years
Qualifications:
- High School diploma or equivalent required, relevant
- Associates Degree from a technical college strongly preferred.
- Previous customer service experience required.
- Must have valid driver's license, minimal travel may be required.
Apply Now!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more