Spherion is seeking a full-time, temp to hire Service Dispatcher. The Service Dispatcher is responsible for the day to day coordination and pre-scheduling of technical field service personnel.
To assist in providing technical solutions and remedies to life safety system service emergencies.
Hourly Pay Rate: $22-$25
...
Shift: Monday - Friday 7:30a-4:30p
Responsibilities:
Generating and dispatching work orders.
Generating repair sales orders.
Answering office telephones & recording messages.
Managing the after-hours call forwarding system.
Administering & maintenance of the dispatching software.
Tracking technicians time and locations.
Receiving and recording customer emergency service call requests.
Tracking service call progressions to close out.
Administering purchase order system to vendors for emergency repair part orders.
Tracking, receiving, staging and managing service parts and material.
Posting vendor parts and service invoices.
Administering sub-contracts of national vendors.
Preparing service repair quotations, tracking and closing service repair orders with customers.
Invoicing billable service
Working with service manager and sales reps to coordinate and schedule technical participation on new construction projects.
Recording technician's payroll bi-weekly.
Tracking service costs and revenue generation.
Tracking and reporting job costing.
Working hours: 7:30 AM - 4:30 PM
Skills:
Social media and communication
Education:
High School
Experience:
1-4 years
Qualifications:
Quickbooks experience required.
Microsoft Office
Organized
Excellent phone skills
Positive Customer Service
Ability to multi-task and manage high volume of calls
Results driven
Office administration experience and to demonstrate the willingness to become
familiar and knowledgeable on products.
Apply online: www.spherion.com
RESUME REQUIRED
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).