R esponsible for system uptime and performance as it relates to hardware and software configuration, validating server-related hardware and software specs for procurement, installing, upgrading, and relocating servers and server-related hardware and software. Work with business areas, IT, and end users. Provide customer service and resolve support issues according to service level agreements. Develop and maintain system documentations.
The job of a Sr. Systems Engineer comes with a lot of responsibility - and lots of fun.
You're looking for a role where you can drive decisions, be challenged, and build products ground-up. You want to collaborate with smart, creative, and energetic people, who share a passion for technology and commerce. Your responsibilities at the center include:
Location: Enon, Ohio
job type: Contract
work hours: 9 to 5
Provide implementation, configuration, monitoring and troubleshooting activities for server hardware and operating system software. Coordinate and perform server and peripheral installs, adds, moves, and changes in accordance with user timing and needs and to minimize impact on users resulting from maintenance activities. Provide level 2 troubleshooting and support of Linux infrastructure services related issues. Resolve end-user problems using the designated Help-Desk management tools to respond to issues and to track problems. Perform user account and group management as required. Work closely with other IT departments (i.e. Network Services, EHD, PC Support, Security, etc.) to resolve issues quickly and efficiently. Perform business analysis of infrastructure services including but not limited to: operational performance, operation problems, design and prototypes of current and emerging technologies. Develop and maintain system documentation throughout the lifecycle of the system. Generate system metrics and reports for purposes of detecting performance bottleneck and capacity planning. 24x7x365 on-call rotation throughout the team.
Thriving on autonomy and trust, you're a team player and an innovator who enjoys the challenge of solving problems. And your skills include: