We are currently looking for Customer Service Representatives with open availability who are wanting to work from home, computer equipment will be provided.
Responsibilities:
-Assists/directs patients with questions and inquiries
-Obtains current patient information from established and new patients
...
-Accurately enters/updates patient information in scheduling system
-Identifies payer source, and verifies insurance eligibility
-Assists patients with completion of paperwork when necessary
-Reviews Scheduling System for needed updated demographics and consent forms
-Identifies patients by date of birth and name in computer system
-Creates new account if patient not in the system
-Schedules and re-schedules appointments as needed
-Routinely demonstrates superior customer service skills
-Answers telephone in a timely and polite manner, preferably within three rings
-Communicates with customers in a courteous, professional, cooperative and mature manner
-Accurately takes messages and conveys information to recipient
-Transfers call to physicians and nurses when medically indicated
-Protects/observes patient confidentiality per policies and procedures
-Accurately imports registration documents into patient's electronic health record
Working hours: 9:00 AM - 6:00 PM (Various Shifts Available)
Skills:
-Ability to input data accurately into computer system
-Must be detail oriented with good interpersonal and customer service skills
-Ability to effectively interact with physicians, patients and other staff members
Education:
High School
Experience:
0-1 years
Qualifications:
-Call center experience is preferred
-High School diploma or GED required
-Must be able to pass multi-state background and a 10 panel drug screen
-Must have high speed internet
-Medical office or medical scheduling knowledge is a plus
Please apply online at spherion.com/jobs or email your resume to ashleytuccio@spherion.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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We are currently looking for Customer Service Representatives with open availability who are wanting to work from home, computer equipment will be provided.
Responsibilities:
-Assists/directs patients with questions and inquiries
-Obtains current patient information from established and new patients
-Accurately enters/updates patient information in scheduling system
-Identifies payer source, and verifies insurance eligibility
-Assists patients with completion of paperwork when necessary
-Reviews Scheduling System for needed updated demographics and consent forms
-Identifies patients by date of birth and name in computer system
-Creates new account if patient not in the system
-Schedules and re-schedules appointments as needed
-Routinely demonstrates superior customer service skills
-Answers telephone in a timely and polite manner, preferably within three rings
-Communicates with customers in a courteous, professional, cooperative and mature manner
-Accurately takes messages and conveys information to recipient
-Transfers call to physicians and nurses when medically indicated
-Protects/observes patient confidentiality per policies and procedures
...
-Accurately imports registration documents into patient's electronic health record
Working hours: 9:00 AM - 6:00 PM (Various Shifts Available)
Skills:
-Ability to input data accurately into computer system
-Must be detail oriented with good interpersonal and customer service skills
-Ability to effectively interact with physicians, patients and other staff members
Education:
High School
Experience:
0-1 years
Qualifications:
-Call center experience is preferred
-High School diploma or GED required
-Must be able to pass multi-state background and a 10 panel drug screen
-Must have high speed internet
-Medical office or medical scheduling knowledge is a plus
Please apply online at spherion.com/jobs or email your resume to ashleytuccio@spherion.com
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Show lessShow more