Are you interested in working remotely from the comforts of your own home with a nationally recognized industry leader in healthcare management? If you answered yes to this question then this job might be for you. We are looking to staff dynamic individuals that will go the extra mile for patients by making their experiences memorable.
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Responsibilities:
-Maintain a positive first impression for outbound/inbound calls in order to schedule patients for appointments
-Create and maintain patient accounts by recording pertinent details and information
-Resolve service issues by clarifying the patient's complaint and selecting the best solution
-Recommend potential screenings or services to patient by collecting data based on previous procedures
-Manage large groups of calls and spend quality time with each patient
-Keep records of interactions within the medical database and process customer accounts and file documents
-Go the extra mile to engage patients
Working hours: 8:00 AM - 5:00 PM
Skills:
-Proven customer support experience
-Phone call handling skills and active listening skills
-Familiar with database systems and practices
-Ability to multi-task and manage time efficiently
-High school diploma or equivalent; college degree preferred but not required
Education:
High School
Experience:
1-4 years
Qualifications:
-Customer Service
-Documentation Skills
-Listening Skills
-Phone Skills
-Resolving Conflict Skills
These roles are located all throughout our territories, if interested please apply online today and become part of something great, when applying choose our League City office! www.spherion.com/apply
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).