What is the benefit of working with Spherion?
Hiring skilled talent is our specialty. With Spherion, you’ll put 75+ years of recruiting and staffing expertise behind your workforce initiatives. Our deep local ties and robust candidate network give you immediate access to the best talent in the market—minimizing time-to-fill and maximizing talent results. Working together, our resources, knowledge, and connections become yours. It’s a win-win partnership!
How much do you charge for your services?
Fees vary based on the location and type of staffing solution you choose. For flexible staffing arrangements, costs are based on a candidate’s hourly rate plus a mark-up. For direct hire, costs are figured as a percentage of an employee’s annual salary. For more details, contact your local Spherion office.
What type of positions do you fill?
From entry-level to senior management, Spherion recruits talent for a wide variety of roles, including administrative, clerical, customer service, call center, light industrial, non-clinical healthcare, and specialized professions.
What industries do you specialize in?
We can recruit and staff professionals in almost every industry, but we have deep experience in a number of key industries:
- Call center
- Customer service
- Human resources
- Mortgage banking
- Non-clinical healthcare
To learn more, visit our industries we serve page.
How quickly can you fill a temporary position?
When you need staff to fill an interim role in your organization, Spherion is equipped to meet your requirements in real time. We have an active network of pre-qualified candidates ready to step in and fill your flexible staffing needs at a moment’s notice.
How do you source candidates?
At Spherion, we believe sourcing top candidates is a crucial part of the hiring process. Our sourcing methods are designed to identify and connect with candidates right where they are, rather than waiting for them to come to us. We utilize a combination of social media, local networking, referrals, and web-based tools to source candidates that fit your specifications.
What’s involved in your talent selection process?
Our proprietary talent selection process encompasses a full range of tools to ensure that a candidate has the skills and qualifications to succeed in your organization. This includes prescreening, hard and soft skill assessments, behavioral interviews, and reference checks. Upon request, we can also conduct drug-screening, background checks, and credit checks.
Do you take care of payroll and taxes for flexible employees?
Yes, payroll and taxes for flexible employees are handled by Spherion.
What is the process for timecard approval?
For most of our offices, employee timecards are completed, approved, and submitted electronically through Spherion Webtime, offering clients time savings, visibility, and control over hours worked. In some cases, offices utilize alternate systems. Please consult your local office for more information.
Do you comply with the Affordable Care Act?
Yes, based on specific hours worked, flexible employees are given options for healthcare coverage per Affordable Care Act guidelines.
Are candidates offered benefits with their employment?
Spherion offers a full menu of benefits to qualifying employees, based on assignment and hours.
If I hire a flexible employee and decide I would like to keep them on permanently, how does that process work?
Contact your Spherion representative and let them know of your interests. They will present the opportunity to the candidate. If the candidate is in agreement, the status of their assignment would change from flexible to permanent and the contractual paperwork would need to be completed.
If an employee gets hurt on the job, is that our responsibility or yours?
Spherion handles worker’s compensation claims associated with employee injuries during scheduled work hours.
If I am unsatisfied with a candidate’s performance, what will you do?
Your satisfaction is important to us. If you are not satisfied with a candidate we place, contact your Spherion representative immediately, and we will work diligently to provide a qualified replacement—at no additional cost to you.
What type of workforce solutions do you offer for large-scale staffing needs?
Spherion offers several staffing solutions for large-scale needs, including on-site workforce solutions, managed staffing and customized outsourced solutions. We also have several national recruiting centers equipped to fill a high volume of positions quickly for one or more client locations.
If there is no office in my area, can you still provide staffing services to my business?
If there is a Spherion office in a surrounding area, we may be able to serve your local staffing needs. Contact the Spherion office located closest to you for more information.
What is your process for permanent placement?
You can reach out to your nearest Spherion office by phone or in-person to make this request, or you can submit an order for direct hire via the online form for the office location nearest to you. A Spherion representative will contact you to discuss your needs, timelines, budget, and hiring contract.
With a thorough understanding of your hiring requirements, we will source and recruit candidates that meet your criteria. These individuals undergo a rigorous talent selection process that includes prescreening, hard and soft skill assessments, behavioral interviews, and reference and background checks. Select candidates are then measured against our IdealMatchSM hiring methodology to ensure they are the right match for the specific job, hiring manager, and company. Clients are presented with our top choices, and a hiring selection is made. Finally, your Spherion representative will notify the candidate and hiring paperwork will be completed.
Are you equipped to recruit talent from other areas?
Yes. Spherion is locally owned, but we operate through a network of 150+ offices, enabling us to strategically reach and recruit candidates throughout the US.
How do I submit a staffing order with your company?
There are several ways you can submit a staffing order: 1) by calling your local Spherion office, 2) by contacting your local office through a form on our website, or 3) in person at your local Spherion office.