12 jobs found in ponte vedra beach, florida

The Customer Service Support is responsible for supporting back office tasks including credit card verification, backorder management and customer communication, processing return credits and exchanges, and processing customer accommodations. Additionally, this position partners cross-functionally on inquiries related to UPS claims, tag/hardware requests, and auditing, as needed.Responsibilities:- Efficiently leverage multiple systems and tools to research and resolve customer issues- Process return/exchange and credit/charge transactions- Research returned items and resolve customer issues in a professional manner- Effectively communicate shipping delays to customers- Maintain undeliverable and problem return files- Review ecommerce orders to detect fraudulent activity - Other duties as assignedWorking hours: 8:00 AM - 8:00 PM (Various Shifts Available)Skills:- Passion for working within a team environment that delivers great customer experiences- Excellent verbal and written communication skills- Strong attention to detail- Effective decision-making, problem-solving skills and follow-up skills necessary- Ability to maintain a positive attitude in fast-paced work environment- Excellent organizational skills- Ability to interpret data and report appropriatelyEducation:High SchoolExperience:1-4 yearsQualifications:- Intermediate computer skills, including proficiency in Windows navigation and MS Office- Intermediate mathematical and analytical skills- High school diploma or equivalent required- Minimum of 1 year customer service or fraud review experience If this sounds like a good fit, please give us a call today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Assistant Bursar assists the Bursar in handling the payment of tuition balances.Responsibilities:The role of Assistant Bursar is to assist with ensuring cash payments. This is accomplished by making sure that:- Payment plans and payment methods are arranged- Payments are up-to-date- Any outstanding payments are collectedSet-up Payments:- Work with Financial Aid to ensure payment plans are arranged- Work to arrange the manner in which payments will be collected:o On-lineo Over-the-phoneo Automatic funds withdrawo In-person- Ensure information is accurate and up-to-dateTuition Billing:- Process enrollment and application payments- Send monthly billing statements- Run weekly balance reports to monitor credit and debit balances- Run past-due reports to check on outstanding payments- Determine which accounts are past due- Arrange payment plans/time-frames to get caught-up on payments- Ensure end of loan period credit balance is accurate- Prepare daily deposits for bank and daily bank report- Process wire transfers- Monitor repackagingRefunds:- Determine eligibility for refunds and tuition reimbursement- Arrange tuition reimbursements for financial aid refundsCollections:- Monitor past-due accounts and determine strategy for collecting past-due payments- Call/send letters to accounts who are past-due and not currently attending class- Refer cases to collections agency in non-responsive situationsTranscripts: Verify eligibility and clear for transcript requestsManagement:- Oversee Assistant Assistant Bursars/staff- Monitor activity and review performance- Provide technical assistance as neededWorking hours: 8:00 AM - 5:00 PMSkills:- Basic accounting- Business planning: how to organize financial data; develop and follow a systematic approach to tracking finances; and organize time- Goal setting- Interviewing: discuss and convey financial concepts, understand needs and resources, provide actionable guidance based on needs- Monitoring: track current and past due payments.Education:AssociateExperience:1-4 yearsQualifications:- Associate's degree- At least 2 to 4 years of billing/accounting experience If this sounds like an interesting opportunity, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The role of Financial Aid Officer is to ensure all are properly funded, packaged, and prepared to start each semester.Responsibilities:Conducting Initial Overview:- Provide basic overview of financial aid process- Assist with filling out FAFSA form- Explain forms and direct to web-sites for additional information- Provide checklist of documentation needed for second appointment- Provide Federal guide (requirement)Conducting Financial Aid Review:- Provide information and assess financing needs- Review FAFSA for Title IV eligibility- Counsel on financial aid eligibility and financing options- Check Veteran's Affairs verifications/GI Bill- Discuss grants and scholarships- Review registration schedule- Create cost estimate and review- Breakdown expenses and fees- Discuss any balance and additional private financing options- Acquire necessary documents from lenders- Provide necessary documents to lenders- Enter data into system- Set-up financing packageReviewing and Following-up on Initial Packaging:- Review ISIR- Review any C-flags or H-flags- If selected for Federal verification, get verification documents- Follow-up on private loan approvals- Scan to DRS- Submit to Director of Financial Aid for review and processing- Work with Bursar to post cash paymentsMonitoring and Tracking Financial Aid Packages:- Review monthly start date reports- Review monthly account balance reportso Investigate account balance issueso Monitor for potential defaultso Follow-up on potential and actual defaults- Track Sally Mae, government/private scholarship, grant, and private loan postings- Track drops and academic dismissalsPreparing Graduating and Exiting:- Conduct exit interviews- Discuss payment responsibility- Discuss loan consolidation- Clear balanceWorking hours: 8:00 AM - 5:00 PMSkills:- Goal setting: set reasonable, yet high targets, and create a plan for attaining those targets- Interviewing: discuss and convey financial concepts, understand needs and resources, provide actionable guidance based on need- Experience in finance and accounting- Financial Aid Services- Mortgage Broker- Financial Services/LendingEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelor's Degree- 2-4 years finance experience If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The position of the Customer Care Representative is always responsible to maintain adequate phone coverage.Responsibilities:The primary responsibility of this position is to answer incoming calls to the customer service queue from participants, answering questions about their plans, and how it works, etc.Working hours: 8:00 AM - 5:00 PMSkills:Customer focusedStrong verbal and written communication skillsActive listening skillsStrong ability to handle callersAbility to troubleshootStrong ability to de-escalate callsTime management skillsAttention to detailComputer use competencyAbility to work independently with minimal oversightEducation:High SchoolExperience:1-4 yearsQualifications:1 year experience in customer service/call center Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Our client is on the hunt for a talented and experienced Director of Sales to lead our sales department. We need a self-motivated professional with proven managerial experience and an outstanding track record in sales. In this position. You will be responsible for meeting our annual sales targets.Responsibilities:- Lead and motivate staff to improve customer service with clients- Design and implement strategic plans to reach sales targets- Cultivate lasting relationships with customers to grow customer loyalty- Develop and promote weekly, monthly and quarterly sales objectives- Draft detailed and accurate sales reports- Demonstrate the ability to carry on a business conversation with customers and decision makers- Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards- Follow up on new leads and referrals resulting from telephone, marketing and email activity- Develop a complete understanding of pricing and proposal models- Prepare estimates and establish/maintain estimate follow-up procedures- Maintain an attractive retail environment (clean, organized and functional)- Work with customers to better understand their business needs and goals- Assess costs of goods, production methods and install times to identify selling prices- Estimate sales volume and profit for current and new products- Establish a sales training program to train new employees- Meet with center manager to assess company performanceWorking hours: 9:00 AM - 5:30 PMSkills:Verbal and written communication skillsSales experienceEducation:High SchoolExperience:1-4 yearsQualifications:- A minimum of 3 years experience in a sign and printing industry- In-depth knowledge of marketing techniques and best practices- Capacity to manage various projects and work to tight deadlines- Excellent negotiation and leadership skills- Outstanding written and verbal communication skills If you meet the above qualifications, please apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Director of Sales Operations leads the sales operations team, processes, and tools to drive world class sales force productivity and serves as a strategic partner to the sales leadership team.Responsibilities:- Design, implement, and manage sales processes, establishing a high level of quality, accuracy, and process consistency- Own the creation, accuracy, and efficient distribution of sales metrics, reports, and other sales related business intelligence essential to the organization- Administer, manage, and report on sales forecast- Assist in all aspects of sales planning, including updates to quotas and comp plans, headcount and sales plan- Manage and lead a sales operations team, including hiring, development, and achievement of team and individual goalsWorking hours: 8:00 AM - 5:00 PMSkills:- Proven expertise in sales automation, metrics, process, and productivity- Excellent listening, negotiation, and presentation skills- Excellent verbal and written communications skillsEducation:BachelorsExperience:4-7 yearsQualifications:- Bachelor's degree in business, sales, or relevant field- 5 years of sales operations/sales finance experience- Experience with acquisition integrations- Experience working in a PE-backed environment Please call us today if this sounds like a good match!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Looking for a motivated salesperson to help a growing business, in business to business sales.Responsibilities:Cold callingAccount maintenanceObtaining new businessWorking hours: 8:00 AM - 5:00 PMSkills:ProspectingSelf-confidenceTerritory managementEducation:AssociateExperience:0-1 yearsQualifications:Entry level position Please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

This position is responsible for managing intraday contact center volumes to service level targets.Schedule is:- Mon-Thur 1pm-10pm, Sun 11am-7pmResponsibilities:Primary responsibilities include monitoring, proactively planning and reacting to conditions such as call volume, unplanned absences, and schedule adherence. Develop business performance reports and qualitative/quantitative analysis for Customer Care. This person will also be responsible for assisting the Sr. Analyst with capacity planning, schedule adjustments, and analyzing historical performance.Working hours: 1:00 PM - 10:00 PMSkills:--Keen attention to detail and accuracy.------- Ability to balance multiple priorities and work well under high pressure --Strong organizational skills with ability to meet deadlines in an environment of constantly changing priorities.--Ability to communicate well, both written and verbally, to all levels of management.--Ability to effectively work independently or in a team environment.------- Professional, flexible, and positive team player that is self-directed and self-motivated.------- Open and receptive to feedback and coaching direction.--3+ years of contact center experience.--------- o-Preferably in an analytical role.--------- o-Understanding of call center inner workings is a plusEducation:AssociateExperience:1-4 yearsQualifications:- Proficient MS Word, Excel and PowerPoint skills.- Previous experience with workforce management support including real time tools such as Avaya CMS, Aspect eWFM, Verint and IEX preferred. If this sounds like a good fit, call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Payroll Accountant is responsible for preparation of the payroll and related accounting functions of the company payroll. This position will also assist the Payroll Manager with data analysis, reporting payroll accounting, benefits reconciliation and support.Responsibilities:Handle all aspects of the Payroll including employee files and data tracking, employee communications, vendor communication, payroll transmission and auditingPrepare required reports for FinanceHandles all International wage payment and tax withholding payments in a timely mannerCoordinate with Payroll Manager in developing and maintaining the company's payroll policiesProcesses NY Disability and Family Leave insurance including reporting, payments, and requesting official documents needed to prove coverageGenerate payroll reports for Managers to reviewResearch global topics as neededMonitor, manage, reconcile, and research payroll taxes at the employer and employee levelReconcile payroll tax reporting to ensure accurate filing by tax service providerReconcile and prepare Quarterly and Annual tax formsGather and report requested data to internal and external recipientsParticipate in payroll auditsReconcile bank activity to the general ledgerEnsure compliance with governmental laws on payroll accounting and taxesCreate Vitality Wellness rewards upload and make all necessary adjustments for termed employeesHandle all other fringe benefits processing, taxation, and supportHandle payroll reclasses as requested by Finance including preparation of upload files for payrollPrepare payroll schedules and records for Adhoc projectsAssist Benefits with Self- Funded ReportingSpecial Projects as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Workday Experience a plus- Effectively analyze data and create meaningful reports and metrics- Proficient in Microsoft Excel and Microsoft OfficeEducation:BachelorsExperience:1-4 yearsQualifications:Bachelor's degree required; degree in Accounting preferredThree years of payroll/accounting experience required, to include GAAP accounting, general ledger, domestic multi-state payroll operations and payroll tax; and analytical experienceExperience in payroll operationsAbility to work independently and with a team to complete work/projectsExcellent interpersonal written and verbal communication skillsAbility to work in a fast-paced, ever-changing, deadline driven environmentExceptional organizational and follow through skills with strong attention to detail and accuracy If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

The Recruiter will research, develop, and enhance an effective recruiting and staffing strategy to attract a diverse pool of qualified and capable talent.Responsibilities:- Assist with job posting and advertisement processes, including updating job descriptions that are attractive and fun to candidates- Screen applications and selects qualified candidates- Schedule interviews; oversee preparation of interview questions and other hiring and selection materials- Assist with the interview process, attending and conducting interviews with managers, directors, and other stakeholders- Collaborate with department managers on a regular basis and proactively identify future hiring needs- Ensure our company attracts, hires and retains the best employees, while growing a talent pipelineWorking hours: 8:00 AM - 5:00 PMSkills:- Heavy customer service and computer skills- Personable and outgoing- Ability to prioritize and multi-taskEducation:AssociateExperience:1-4 yearsQualifications:- Excellent verbal and written communication skills- Excellent interpersonal skills with good negotiation tactics If this sounds like an exciting opportunity to you, give us a call today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Responsible for recording a company's financial accounts and records. The duties include checking accounting records for accuracy, tracking invoices and payments and maintaining a system for organizing company documents.Responsibilities:- Documenting transaction details- Putting together financial reports- Fact-checking accounting data- Notify senior staff of any accounting errors- Calculate interest charges- Recording financial transactions- Tracking payroll dataWorking hours: 8:00 AM - 4:30 PMSkills:- Excel- Quickbooks- Microsoft OfficeEducation:AssociateExperience:1-4 yearsQualifications:- 3+ years of experience preferred- Acowin a plus, but not a requirement Please call us today if you think this would be a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.