We are looking for a Loan Operations Specialist to ensure the timely and accurate processing of consumer and residential loan applications from application through underwriting submission. This role involves gathering and verifying documentation, preparing compliant disclosures, and ensuring all loan packages meet regulatory requirements. The ideal candidate will handle a variety of servicing and operational tasks efficiently, provide excellent customer support, and maintain full compliance with all laws and policies
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Responsibilities:
- Process consumer and residential loan applications.
- Prepare loan files for underwriting review.
- Prepare compliant and timely loan disclosures.
- Order and request required file documentation.
- Follow up to ensure all preliminary documentation is received and complete.
- Prepare loan packages for submission to underwriting.
- Coordinate with originators and/or applicants to clear underwriting conditions.
- Complete loan servicing and operational tasks, including documentation review, system updates, and file maintenance.
- Handle customer inquiries and concerns in a professional and timely manner.
- Provide back-up for other operational positions as directed by management.
- Perform additional loan operations duties and activities as assigned by management.
Working hours: 8:00 AM - 5:00 PM
Skills:
- Prior Mortgage Loan Operations experience.
- Prior Customer Service experience.
Education:
High School
Experience:
1-4 years
Qualifications:
- High school diploma or GED equivalent.
- Strong computer skills, including proficiency with Microsoft Windows-based applications and programs.
- Strong oral and written communication skills; ability to communicate effectively in person and over the phone.
- Ability to handle multiple tasks in a fast-paced environment while maintaining prompt action to achieve timely results.
- Strong attention to detail, accuracy, and thoroughness when handling documentation. Maintain confidentiality and a high degree of integrity.
- Portray a professional image of self and the organization. Ability to make thoughtful decisions, follow established procedures, and think creatively to generate solutions.
- Desire and motivation to help others.
For more information, email elizabethmerrill@spherion.com or call/text 217-425-4070.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).