2 jobs found for Customer service skills in South Dakota

Spherion Staffing has a Temporary part-time Receptionist position available for a local client. In this role you would answer incoming phone calls, support customers' calls by entering information into a CRM system to create a lead (service ticket) for the technician team to dispatch and service. Sample script is available. Candidates need to be local to Sioux Falls for initial training and as needed but otherwise can work remotely.Schedule: 25 hours per w

Spherion Sioux Falls is looking to fill a Senior Escalations Representative role. The Senior Escalations Representative will support internal and external customers with inquiries and complaints regarding financial products and services. Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions online. Perform moderately complex initiatives to resolve client issues and review c