The Technical Support Analyst I acts as a primary contact for technical support at the Credit Union and perform initial triage of incoming requests. Follows developed procedural and support documentation to successfully resolve requests with a high level of customer service. Escalates tickets to other Technology Support staff members as necessary. Assists in maintaining desktop hardware equipment.Responsibilities:- Provide onsite or remote diagnoses and re
The Technical Support Analyst I acts as a primary contact for technical support at the Credit Union and perform initial triage of incoming requests. Follows developed procedural and support documentation to successfully resolve requests with a high level of customer service. Escalates tickets to other Technology Support staff members as necessary. Assists in maintaining desktop hardware equipment.Responsibilities:- Provide onsite or remote diagnoses and re
The Infrastructure Administrator position performs the creation and maintenance of the enterprise-wide network and computing systems. Additionally, also providing support to other peer staff and end users. The systems supported by an Infrastructure Administrator enables every department to perform their business and mission critical functions.Responsibilities:-Assist with managing enterprise systems through effective implementation, integration, security a
The Infrastructure Administrator position performs the creation and maintenance of the enterprise-wide network and computing systems. Additionally, also providing support to other peer staff and end users. The systems supported by an Infrastructure Administrator enables every department to perform their business and mission critical functions.Responsibilities:-Assist with managing enterprise systems through effective implementation, integration, security a
The position of the Real Estate & Commercial Loan Assistant will provide loan support to both lending disciplines. Will work with internal personnel, customers, both current and prospect, and vendors, such as title companies, insurance companies and government entities. The responsibilities include assisting with real estate and consumer loan administration.Responsibilities:- Typing and editing various forms of correspondence to include letters, loan comme
The position of the Real Estate & Commercial Loan Assistant will provide loan support to both lending disciplines. Will work with internal personnel, customers, both current and prospect, and vendors, such as title companies, insurance companies and government entities. The responsibilities include assisting with real estate and consumer loan administration.Responsibilities:- Typing and editing various forms of correspondence to include letters, loan comme
Receive phone calls and assist members and coworkers with a wide variety of concerns and questions regarding general loan information. Work with all levels of the Credit Union Employees, Loan Officers, and Senior Management to ensure policies and procedures are met while maintaining quality, efficient, working relationships.Responsibilities:- Receive phone calls and assist members with miscellaneous member service issues including but not limited to credit
Receive phone calls and assist members and coworkers with a wide variety of concerns and questions regarding general loan information. Work with all levels of the Credit Union Employees, Loan Officers, and Senior Management to ensure policies and procedures are met while maintaining quality, efficient, working relationships.Responsibilities:- Receive phone calls and assist members with miscellaneous member service issues including but not limited to credit
Under direct supervision, responsible for establishing and maintaining continuous contact with Credit Union Members who have delinquent loans or accounts. Serve as liaison between those Members and the Collections Manager. Work proactively with Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft ac
Under direct supervision, responsible for establishing and maintaining continuous contact with Credit Union Members who have delinquent loans or accounts. Serve as liaison between those Members and the Collections Manager. Work proactively with Consumer, Residential, and Commercial Loan Officers, and all members of their respective branches/departments, to garner information and facilitate gathering payments from members with past due loans or overdraft ac
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