Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a Pharmacy Access Specialist to join the team of one of the largest healthcare providers in southern Wisconsin! This position will be responsible for Increasing patient access and adherence to medically necessary pharmaceuticals by managing patients insurance benefits and utilizing established patient assistance programs. The Pharmacy Access Specialist will provide value-added services by developing client-based relationships with clinical staff and patients, presenting pharmacy service options through customized financial analysis, and facilitating information gathering for program enrollment.This is a Direct Hire position! Benefits will be discussed during the interview process.Responsibilities:- Serve as the liaison between medical staff, outpatient pharmacies, insurance providers, and patients to improve communication and continuity of care- Review patient demographics, medication history, and insurance status to identify socioeconomic barriers, opportunities for intervention, and eligibility for prescription assistance- Improve patient service experience through the provision of benefits investigations and conducting prior authorization services- Develop a thorough understanding of payer reimbursement and patterns for pharmacy and medical claims with third parties- Serve as the primary ambulatory pharmacy resource to facilitate access to prescription and medical benefit medications, including but not limited to; formulary/coverage issues, copay issues, patient assistance program eligibility, and other indigent programs- Coordinate services with appropriate departments and internal patient care team members regarding patients who have limited financial resources to pay for medications and facilitate medication access to support discharge preparations- Interact with hospital and clinic employees, including but not limited to pharmacists, clinical staff, fiscal personnel, department managers, access services staff, coding staff, and billing assistants. External contacts include but are not limited to third-party payers, manufacturers, prescription benefit management companies, external pharmacy personnel, and referring providers and their support staff- Review complex insurance situations in order to educate patients, providers, and clinic staff on how to follow appropriate next steps to get access to prescription and medical benefit information- Work safely and in a constant state of alertness- Perform other duties as assignedWorking hours: 8:00 AM - 4:30 PMSkills:- Excellent attention to detail and critical thinking skills- Strong, professional written and oral communication skills- Desire to improve the patient experience and provide excellent customer serviceEducation:BachelorsExperience:1-4 yearsQualifications:- Bachelors degree preferred. Equivalent years of pharmacy experience and education considered in lieu of a Bachelors degree- Willingness to learn new skills and concepts in order to perform duties in the most efficient and effective manner Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of a Pharmacy Technician to join their Westside clinic! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Our client, one of the nation's largest multi-specialty physician groups and health insurance providers, is in need of a Pharmacy Technician to join their Westside clinic! If you are a customer service-oriented individual looking to gain pharmacy experience, this is a great temp-to-hire opportunity for you!Responsibilities:- Provide exceptional customer service including greeting patients, assisting with merchandise questions, and answering phones in a professional and friendly manner- Process prescriptions by entering patient, insurance, and prescription information into the computer- Research and correct rejected insurance claims- Review patient profiles in the pharmacy system for medication history and discontinued, old prescriptions- Identify qualifying clients by utilizing a variety of Medication Therapy Management (MTM) programs- Accurately and efficiently fill prescriptions by retrieving the correct medication from inventory and matching it to the National Drug Code (NDC), manufacturer, drug name, strength, form, and quantity- Check-in wholesale orders, ensure orders are within date and match ordered quantity, and process invoices- Operate the cash register including end of day check out- Organize and file completed prescriptions for documentation and future reference- Maintain organization and cleanliness of the pharmacy and demonstrate proper handling of controlled substancesWorking hours: 9:00 AM - 5:30 PMSkills:- Excellent verbal communication skills- Ability to stand for long periods of timeEducation:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or GED required- Current Pharmacy Technician Certification or willingness to obtain certification within six months of hire date- Previous customer service or pharmacy technician experience- Previous cash handling experience preferred- Ability to provide proof of vaccination Apply via the apply button in the top right hand corner!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting Customer Service Representatives to join the team of our health insurance client! This temp-to-hire position provides customer service for health plan members, providers, and group representatives via telephone. As a Customer Service Representative, you will resolve simple to complex inquiries from internal and external customers, deescalate emotionally charged callers, and ensure compliance with department and regulatory requirements. If you have a passion for helping others and are looking for an opportunity to perfect your problem-solving skills, please apply today!Customer Service Representatives may work from home following onsite training!Responsibilities:- Educate and inform members of available benefits under the health plan and coordinates the exchange of information among members, providers, and internal departments involved- Instruct members on how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers- Determine various policy provisions, guidelines, providers, and provider requirements and procedures; medical review procedures; and the procedures of company departments that apply to the need of the member- Access and research various information databases to provide answers and make appropriate decisions about the caller's situation- Document each phone call in accordance with the department's standards, monitor the types of inquiries received, and report trends and concerns to management- Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements- Perform other duties as assignedWorking hours: 7:30 AM - 5:15 PMSkills:- Strong phone etiquette skills- Independent problem-solving skills- Excellent attendance- Reliable and dependable personalityEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Customer service experience preferred- Computer and typing experience Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a temp-to-hire Senior Medical Administrative Assistant for one of the most skilled, devoted, and respected physician groups in Madison! The Senior Administrative Assistant will provide administrative support to the management team including the Executive Director, Clinical Operations, Business Operations, Human Resources, and Quality Care Managers. The duties include answering phones, scheduling and organizing meetings, designing and proofreading various documents, ordering office supplies, and other tasks as assigned.Responsibilities:- Anticipate the needs of the management team by reviewing schedules, preparing and gathering records, reports, correspondence, or other necessary information- Monitoring and communicating the status of work/projects- Immediately acknowledge and greet vendors, visitors, and others in a positive and helpful manner and provide directions, information, and other assistance as needed- Schedule and organize meetings, prepare and organize meeting materials, make room arrangements, pick up food, take meeting minutes as directed and email/send notes to designated individuals, and follow through on action items from meetings- Answer the telephone in an efficient, pleasant, and professional manner. Screen and forward calls to or accurately record messages for staff- Open and sort mail, distribute policies and documents, collect signatures, photocopy, scan, fax, and deliver information/documents as requested. Maintain various filing systems- Schedule interviews, send confirmations and reject letters as directed, prepare orientation/training materials, take staff photos, and prepare/send the employee newsletter- Design, type, and proofread various letters, memos, documents, posters, and forms- Accurately maintain spreadsheets as well as research, gather, and organize information- Enter data and assist with analysis- Maintain social media presence through researching, proposing, and writing post material- Order and track supplies, organize and maintain office supply closet, contact outside vendors regarding requests/questions/issues, research competitive prices, and occasionally shop for supplies in person or online- May assist with payment posting and with other departments as time allows- Attend staff meetings as scheduled and participate in clinic initiatives and training in a positive, collaborative manner- Adhere to the clinic and departmental policies and procedures including confidentiality- Maintain courteous, professional relationships with vendors, visitors, providers, and coworkers. Refer concerns to Executive Director or another manager as appropriate- Enhance professional growth and development by attending meetings, seminars, conferences, continuing education courses, etcWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills- Clear and effective written and oral communication skills- Strong attention to detail/accuracyEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- Two years of administrative assistant experience required- Prior experience in a medical, dental, or insurance setting preferred- Proficiency in the use of Microsoft Word, Excel, and Outlook- Ability to type 45-50 wpm- Working knowledge of spreadsheets and databases as well as social media platforms- Experience operating standard office equipment Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Spherion is recruiting for a temp-to-hire Senior Medical Administrative Assistant for one of the most skilled, devoted, and respected physician groups in Madison! The Senior Administrative Assistant will provide administrative support to the management team including the Executive Director, Clinical Operations, Business Operations, Human Resources, and Quality Care Managers. The duties include answering phones, scheduling and organizing meetings, designing and proofreading various documents, ordering office supplies, and other tasks as assigned.Responsibilities:- Anticipate the needs of the management team by reviewing schedules, preparing and gathering records, reports, correspondence, or other necessary information- Monitoring and communicating the status of work/projects- Immediately acknowledge and greet vendors, visitors, and others in a positive and helpful manner and provide directions, information, and other assistance as needed- Schedule and organize meetings, prepare and organize meeting materials, make room arrangements, pick up food, take meeting minutes as directed and email/send notes to designated individuals, and follow through on action items from meetings- Answer the telephone in an efficient, pleasant, and professional manner. Screen and forward calls to or accurately record messages for staff- Open and sort mail, distribute policies and documents, collect signatures, photocopy, scan, fax, and deliver information/documents as requested. Maintain various filing systems- Schedule interviews, send confirmations and reject letters as directed, prepare orientation/training materials, take staff photos, and prepare/send the employee newsletter- Design, type, and proofread various letters, memos, documents, posters, and forms- Accurately maintain spreadsheets as well as research, gather, and organize information- Enter data and assist with analysis- Maintain social media presence through researching, proposing, and writing post material- Order and track supplies, organize and maintain office supply closet, contact outside vendors regarding requests/questions/issues, research competitive prices, and occasionally shop for supplies in person or online- May assist with payment posting and with other departments as time allows- Attend staff meetings as scheduled and participate in clinic initiatives and training in a positive, collaborative manner- Adhere to the clinic and departmental policies and procedures including confidentiality- Maintain courteous, professional relationships with vendors, visitors, providers, and coworkers. Refer concerns to Executive Director or another manager as appropriate- Enhance professional growth and development by attending meetings, seminars, conferences, continuing education courses, etcWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent organization, planning, and prioritization skills- Clear and effective written and oral communication skills- Strong attention to detail/accuracyEducation:High SchoolExperience:1-4 yearsQualifications:- High School diploma or GED required- Two years of administrative assistant experience required- Prior experience in a medical, dental, or insurance setting preferred- Proficiency in the use of Microsoft Word, Excel, and Outlook- Ability to type 45-50 wpm- Working knowledge of spreadsheets and databases as well as social media platforms- Experience operating standard office equipment Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.