The Account Representative is responsible for ensuring the seamless and accurate flow of customer sales orders from entry through to fulfillment. This position directly supports the sales team, maintaining high levels of customer satisfaction through efficient order handling and timely fulfillment. The Account Representative serves as the primary liaison between the Sales team and the Warehouse and Logistics teams to ensure timely order processing, and scheduled shipping.
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This role is fully on site.
Responsibilities:
Lead the customer service deliverables, including processing requests from the Sales team and customers.
Manage inventory, which involves tracking, organizing, and ensuring appropriate stock replenishment.
Assist with customer inquiries related to order status, product availability, and delivery timelines (when called upon).
Provide excellent service and clear communication to customers via phone and email (when called upon).
Perform administrative support tasks for the Sales team as required to help streamline their operations.
Handle high phone call, and email volume.
Working hours: 8:00 AM - 5:00 PM
Skills:
Previous professional administrative or office experience is mandatory.
Possess strong organizational skills, impeccable attention to detail, and a proactive sense of urgency.
Demonstrated familiarity with ERP systems (e.g., SAP, Oracle, NetSuite).
Proven ability to multitask and manage time effectively in a high-volume, fast-paced work environment.
Associates Degree or Bachelors Degree strongly preferred.
Education:
Associate
Experience:
1-4 years
Qualifications:
Experience with Microsoft Office (especially Excel/Outlook) is required.
Proven ability to handle a high volume, fast paced environment.
Experience with tracking products from order to client delivery.
Excellent written and verbal communication skills for effective internal and external correspondence.
Ability to read, write, and understand English.
If you are a highly organized, detail-oriented professional with a strong sense of urgency and a proven track record in high quality customer service, apply now. You can also email your resume to jordandevere@spherion.com.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).