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      • Johnson City, Tennessee
      • Temp to Perm
      • $11.00 per hour
      • 8:00 AM - 9:00 PM (Various Shifts Available)
      Local Tri-Cities call center is searching for REMOTE CUSTOMER SERVICE REPS to assist with automotive warranty/recall assistance. No sales, collections, or call center experience required. Must have some customer service experience and be able to provide computer, headset and internet access.Must live within the Tri Cities area Next Training Class Starting June 13thMON-FRI mid-day-evening schedules. Must be able to work a schedule between the hours of 8am-9pm Mon-Fri. NO WEEKENDS!!Temp to hire opportunities for those with good attendance, performance, and flexibility with scheduling. Salary starts at $11 hr with significant increase at time of perm hire (up to $15 hr)Company benefits after hired on perm(Medical, Dental, Vision, etc.) Eligible 1st of the month after 60 days. Paid Time Off (PTO) - Accrue 1st day of hire/up to 2 weeks 1st year. 401k- Currently matches a portion of contribution upon completion of a year of service. Tuition Assistance Program - Available after completion of 6 months of continuous service. Holidays - Eligible after 90 days of employment. Free Membership in Cross Country Motor Club. Discounts on VIP Automobile Purchase Program, Computer Purchase Program, Movies, Car rentals, Attractions, Hotels, Cruises, Airlines, etc.Responsibilities:COMPUTER REQUIREMENTS FROM HOME:Remote access requires laptop or desktop (no Macs, tablets or Chromebooks). High speed internet-must be hard wired with ethernet connection. Computer must have Windows 10 and a headset will also be required prior to training. Schedules: Between 8am - 9pm Paid training. Once completed, associates will go into a repetitive set schedule with minimum of 40 hrs a week. OT may be required as determined by customer needs. Schedules may change with new projects.Requirements:Working hours: 8:00 AM - 9:00 PM (Various Shifts Available)Skills:customer service computer skillsEducation:High SchoolExperience:0-1 yearsQualifications:HS dip/GEDPositive work historyGood computer skillsPrevious customer service (retail, food service, etc.) or call center experienceSuccessfully complete background check Eligible candidates may apply at: www.spherion.com/apply then contact our office at 4232830607Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Local Tri-Cities call center is searching for REMOTE CUSTOMER SERVICE REPS to assist with automotive warranty/recall assistance. No sales, collections, or call center experience required. Must have some customer service experience and be able to provide computer, headset and internet access.Must live within the Tri Cities area Next Training Class Starting June 13thMON-FRI mid-day-evening schedules. Must be able to work a schedule between the hours of 8am-9pm Mon-Fri. NO WEEKENDS!!Temp to hire opportunities for those with good attendance, performance, and flexibility with scheduling. Salary starts at $11 hr with significant increase at time of perm hire (up to $15 hr)Company benefits after hired on perm(Medical, Dental, Vision, etc.) Eligible 1st of the month after 60 days. Paid Time Off (PTO) - Accrue 1st day of hire/up to 2 weeks 1st year. 401k- Currently matches a portion of contribution upon completion of a year of service. Tuition Assistance Program - Available after completion of 6 months of continuous service. Holidays - Eligible after 90 days of employment. Free Membership in Cross Country Motor Club. Discounts on VIP Automobile Purchase Program, Computer Purchase Program, Movies, Car rentals, Attractions, Hotels, Cruises, Airlines, etc.Responsibilities:COMPUTER REQUIREMENTS FROM HOME:Remote access requires laptop or desktop (no Macs, tablets or Chromebooks). High speed internet-must be hard wired with ethernet connection. Computer must have Windows 10 and a headset will also be required prior to training. Schedules: Between 8am - 9pm Paid training. Once completed, associates will go into a repetitive set schedule with minimum of 40 hrs a week. OT may be required as determined by customer needs. Schedules may change with new projects.Requirements:Working hours: 8:00 AM - 9:00 PM (Various Shifts Available)Skills:customer service computer skillsEducation:High SchoolExperience:0-1 yearsQualifications:HS dip/GEDPositive work historyGood computer skillsPrevious customer service (retail, food service, etc.) or call center experienceSuccessfully complete background check Eligible candidates may apply at: www.spherion.com/apply then contact our office at 4232830607Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Cape Coral, Florida
      • Temp to Perm
      • $17.50 per hour
      • 12:30 PM - 9:00 PM
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is primarily responsible for assisting customers with product questions/problems, orderinquiries/placing orders, and other customer related questions. Works as a team with co-workers andmanager/supervisors to ensure quality customer service is given to our customers in an ever changingwork environment by performing the following duties.Responsibilities:-Attracts potential customers by answering product and service questions; suggesting informationabout other products and services-Opens customer accounts by recording account information in CRM/database software.-Maintains customer records by updating account information in CRM/database software.-Place order via Phone, Mail, E-mail, or chat.-Maintains sales goals by up/cross selling products-Resolves product or service problems by clarifying the customer's complaint; determining the causeof the problem; selecting and explaining the best solution to solve the problem; expeditingcorrection or adjustment; following up to ensure resolution. Via all service channels (case, email,mail, chat, and phone)Working hours: 12:30 PM - 9:00 PMSkills:LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions,and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectivelybefore groups of customers or employees of the organization.MATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where onlylimited standardization exists. Ability to interpret a variety of instructions furnished in written, oral,diagram, or schedule form.COMPUTER SKILLS:To perform this job successfully, an individual should have knowledge of Database Software;Spreadsheet Software; Internet software; Order Processing Systems; Project Management software;Word Processing Software; Electronic Mail Software.OTHER SKILLS AND ABILITIES:- Excellent written and verbal communication skills.- Excellent telephone manner with clear, concise and professional communication skills.- Type a minimum of 30 words per minute.Education:High SchoolExperience:1-4 yearsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions. Several ways to Apply-? Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907? Apply on line www.spherionjobcentral.com? Email your resume by replying to this post? Call our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Myers, Florida
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • Various Shifts Available
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center.We are looking for night shift workers after a 2 week 8am-5pm training. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing of Fort Myers is seeking customer service agents for Chico's contact center.We are looking for night shift workers after a 2 week 8am-5pm training. You must be available to work weekend shifts.Responsibilities:-It is an inbound call center so you will be receiving calls from customers who are placing order-Use customer service and sales skills to optimize the opportunity of each customer contact.-Identify and handle customer phone inquiries completely and accurately.-Resolve customer complaints and problems to the satisfaction of the customer.-Educate the customer about the products and services.-Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required.-Maximize opportunities to upsell or cross-sell company products and services-Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem.-Able to work independently, adhere to work schedule and manage regular duties with minimal supervision.Working hours: Various Shifts AvailableSkills:-Situational Adaptability-Action Oriented-Technical Skills - Microsoft Suite-Decision Quality-Technical Skills - Customer ServiceEducation:High SchoolExperience:1-4 yearsQualifications:-2+ years of customer service experience-Outstanding interpersonal and relationship building skills-Excellent verbal and written communication-Excellent detail orientation, with the ability to learn and follow policies and procedures correctly-Strong computer proficiency in Microsoft Office products-Ability to organize and communicate information clearly Several ways to Apply-Apply in person MONDAY- FRIDAY between the hours of 9:00am-12:00pm or call our office to schedule an appointment!Address: 12500 World Plaza Ln bldg 40 suite 1, Fort Myers, FL 33907Apply on line www.spherionjobcentral.comEmail your resume by replying to this postCall our office at 239-939-9999 for more informationSpherion_gtwb_fortmyersSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Meridian, Idaho
      • Permanent
      • $17.00 - $18.00 per hour
      • 9:00 AM - 7:00 PM
      As a Customer Support Specialist, you'll have the power to control your own career within a diverse network of people driven by our shared ambition to shape a better working industry. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too.Responsibilities:What you'll be doing...As a Customer Support Specialist, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. We truly put ourselves in our customer's shoes and advocate for them when necessary. It starts with listening to your customer's issues like a pro and help build a resolution that will make them customers for life. They're YOUR customers and their experience depends on YOU!Working hours: 9:00 AM - 7:00 PMSkills:What we're looking for...You'll need to have:--High school diploma or GED.--One or more years of work experience.--You know how to balance multiple tasks at the same time--Passion for care and the ability to listen, problem solve and deliver great solutions--Interested in building a relationship with the customer - it feels good to know they aren't just another customer!Education:No Degree RequiredExperience:0-1 yearsQualifications:THIS POSITION OFFERS A LOT OF GROWTH AND OPPORTUNITIES TO MOVE UP!-Monday-Friday 9am-7pm - NO WEEKENDS-This is a full time, permanent position that offers GREAT full benefits - medical, dental, paid training, holiday pay-$1000 SIGN ON BONUS - PAID WITHIN 90 DAYS Call or text (208) 514-2044 for an immediate interviewAfter you applyOne of our recruiters will reach out to you to schedule an in person interview to discuss your new career. You will have the opportunity to see the fantastic work environment and meet the teams!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      As a Customer Support Specialist, you'll have the power to control your own career within a diverse network of people driven by our shared ambition to shape a better working industry. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too.Responsibilities:What you'll be doing...As a Customer Support Specialist, you'll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. We truly put ourselves in our customer's shoes and advocate for them when necessary. It starts with listening to your customer's issues like a pro and help build a resolution that will make them customers for life. They're YOUR customers and their experience depends on YOU!Working hours: 9:00 AM - 7:00 PMSkills:What we're looking for...You'll need to have:--High school diploma or GED.--One or more years of work experience.--You know how to balance multiple tasks at the same time--Passion for care and the ability to listen, problem solve and deliver great solutions--Interested in building a relationship with the customer - it feels good to know they aren't just another customer!Education:No Degree RequiredExperience:0-1 yearsQualifications:THIS POSITION OFFERS A LOT OF GROWTH AND OPPORTUNITIES TO MOVE UP!-Monday-Friday 9am-7pm - NO WEEKENDS-This is a full time, permanent position that offers GREAT full benefits - medical, dental, paid training, holiday pay-$1000 SIGN ON BONUS - PAID WITHIN 90 DAYS Call or text (208) 514-2044 for an immediate interviewAfter you applyOne of our recruiters will reach out to you to schedule an in person interview to discuss your new career. You will have the opportunity to see the fantastic work environment and meet the teams!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Meridian, Idaho
      • Permanent
      • $21.00 - $22.00 per hour
      • 9:00 AM - 7:00 PM
      We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. In the supervisor role, you will be responsible for handling the team?s tasks and assignments and making sure employees are appropriately performing assigned tasks.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes. In the supervisor role, you will be responsible for handling the team?s tasks and assignments and making sure employees are appropriately performing assigned tasks.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Meridian, Idaho
      • Permanent
      • $21.00 - $22.00 per hour
      • 9:00 AM - 7:00 PM
      We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are in search of a responsible individual to fill our Supervisor position. The main responsibilities will be managing the staff, processes and comprehend complex operations. Top-notch communication skills are important to be able to clearly communicate expectations with all members of the teamResponsibilities:This role is responsible for the leadership of associates to ensure accuracy and efficiency as related to the funding, underwriting, and, sales processes.Working hours: 9:00 AM - 7:00 PMSkills:--Strong analytical, problem solving, and decision making skills--Ability to work under pressure and meet deadlines--Clear verbal and written communications, customer service, time management, and leadership skills--Strong negotiation skillsEducation:No Degree RequiredExperience:1-4 yearsQualifications:High school diploma1+ years of funding, underwriting, or sales experienceClear verbal and written communications, customer service, time management, and leadership skillsMust be a self-motivator while actively participating in a team environmentMust have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook Call, Text, or Apply Online 208-514-2044 www.spherion.com/applySpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Fort Wayne, Indiana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is hiring for a manual operations customer service representative in Fort Wayne, IN!Shift and Pay:8:00 AM-5:00 PMMonday-Friday$15/HRResponsibilities:-Provide operational support and service to all business segments supported by Manual Ops, ensuring timely issuance of policies, endorsements, and other service requests.-Ensure team accuracy related to manual production tasks, including but not limited to policy and endorsement issuance as well as credentialing letters and loss runs.-Entry of paper application data into a mainframe, Oasis, OnBase, or database for new business and/or renewal accounts.-Entry of mid-term transactions into a mainframe, Oasis, OnBase, or database in support of existing accounts.-Reconciling system generated reports against the imaging system to ensure all work items are within the acceptable turnaround time.-Accountable for administrative tasks, including but not limited to: Return Mail, Scanning, Indexing, Mailing, Faxing and Filing.-Maintain weekly metrics on accuracy/volumes of routine processing items utilizing appropriate tracking sheets.-Support functional areas as needed and as requested by supervising manager.Working hours: 8:00 AM - 5:00 PMSkills:-Attention to detail maintaining high levels of accuracy.-Success in a high volume environments requiring personal organization, multitasking, & regular reprioritization with short turnaround time on items of high impact.-Proven ability to work independently and as part of a team; effectively learning new tasks.Education:High SchoolExperience:0-1 yearsQualifications:-Microsoft Office experience including Outlook, Excel and Word-High School diploma Apply Today! Once you apply, call or text 260-496-9900 to schedule your interview!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Wichita Falls, Texas
      • Temp to Perm
      • $16.00 - $20.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion is looking for an experienced dispatcher for a fast paced office here in Wichita Falls, schedule being Monday-Friday 8am-5pm.Responsibilities:The dispatcher would handle all aspects of taking phone calls. They will be responsible for recording call information, updating call logs, and reporting any issues. This candidate will also be responsible for prioritizing calls and getting the information sent to the right direction.Working hours: 8:00 AM - 5:00 PMSkills:Basic office skills are required.Experience with a multi-line phone system is requiredMust be able to efficiently multitaskMust be detail oriented and have great organization skillsMust be able to work effectively in a fast paced environment.Education:High SchoolExperience:1-4 yearsQualifications:High School diploma or equivalent requiredMust submit to a background check and drug screenDispatching experience is preferred Please register at www.spherion.com/apply. Once you've registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 8a-10a or 1p-3p for a prescreen interview. We look forward to seeing you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion is looking for an experienced dispatcher for a fast paced office here in Wichita Falls, schedule being Monday-Friday 8am-5pm.Responsibilities:The dispatcher would handle all aspects of taking phone calls. They will be responsible for recording call information, updating call logs, and reporting any issues. This candidate will also be responsible for prioritizing calls and getting the information sent to the right direction.Working hours: 8:00 AM - 5:00 PMSkills:Basic office skills are required.Experience with a multi-line phone system is requiredMust be able to efficiently multitaskMust be detail oriented and have great organization skillsMust be able to work effectively in a fast paced environment.Education:High SchoolExperience:1-4 yearsQualifications:High School diploma or equivalent requiredMust submit to a background check and drug screenDispatching experience is preferred Please register at www.spherion.com/apply. Once you've registered, please come to our office at 4020 Call Field Rd Monday-Friday between the hours of 8a-10a or 1p-3p for a prescreen interview. We look forward to seeing you soon!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Orem, Utah
      • Temp to Perm
      • $16.00 per hour
      • 10:00 AM - 6:30 PM
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      We are looking for energetic, service-oriented Customer Experience Specialists to join an amazing company here in Utah County. This is a fun, fast-paced environment where proven performs are recognized and rewarded. The ideal candidates will be confident, creative, friendly, and detail-oriented. This is a work-from-home position. However, you did need to live relatively close to Utah County to be eligible, as equipment will be picked up in Spanish Fork, UT.Pay is $16/hr for Spanish/English bilingual candidates. Full-time schedule is 10am-6:30pm, Monday-Friday. Part-time schedule consists of 5-hour shifts between the hours of 12pm and 7pm, Monday-Friday.Responsibilities:--Help process new orders, member applications, returns, and renewals--Choose the best solution to answer and deescalate problems that may arise regarding service and products--Assist members with inbound orders--Maintain and meet performance metrics--Document all interactions for auditing purposesWorking hours: 10:00 AM - 6:30 PMSkills:--Strong listening and comprehension skills over the phone--Microsoft office, 30+ WPM typing--Friendly, upbeat attitudeEducation:High SchoolExperience:0-1 yearsQualifications:--Customer service experience over-the-phone--Bilingual in Spanish/English preferred We are looking to conduct video interviews immediately, so if you feel this is a good fit, don't hesitate to apply and submit your resume. We'd love to chat with you and see if this is a good fit!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Williston, Vermont
      • Temporary
      • $20.00 per hour
      • 8:00 AM - 4:00 PM
      A company located in Williston, VT is seeking a temporary Collections Specialist to join their team. This is a full-time, temporary position (around one month) that has the potential to go longer. Schedule is M-F 8AM-4PM. Pay is $20/hr.Responsibilities:This employee will be assisting with a back log of collections and aged receivables via phone and email. This candidate should be comfortable on the computer, phone, and have customer service experience.Working hours: 8:00 AM - 4:00 PMSkills:Customer Service ExperienceComputer SkillsOffice ExperienceEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to follow directionsAttention to detailIntuitive computer skillsWilling to submit a resume and have a phone interview Call or Text 802-864-5900 to apply directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A company located in Williston, VT is seeking a temporary Collections Specialist to join their team. This is a full-time, temporary position (around one month) that has the potential to go longer. Schedule is M-F 8AM-4PM. Pay is $20/hr.Responsibilities:This employee will be assisting with a back log of collections and aged receivables via phone and email. This candidate should be comfortable on the computer, phone, and have customer service experience.Working hours: 8:00 AM - 4:00 PMSkills:Customer Service ExperienceComputer SkillsOffice ExperienceEducation:No Degree RequiredExperience:0-1 yearsQualifications:Ability to follow directionsAttention to detailIntuitive computer skillsWilling to submit a resume and have a phone interview Call or Text 802-864-5900 to apply directly!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Spokane, Washington
      • Temp to Perm
      • $35,000 - $40,000 per year
      • 2:30 PM - 10:00 PM
      Spherion Staffing is looking for Auto Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Positions are Mon - Thur 2:30pm-10pm, Sun 11am-6:30pm, Off Fri/SatPositions are Direct Hire with the clientExcellent BenefitsPay $34,706 + 15% ($19.18/hr approx) diff & $2.5k sign on/retention bonusResponsibilities:* Inbound Calls* Processing Auto Claims* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is looking for Auto Claims Representative to take inbound calls regarding property and auto claims. You will be performing data entry, customer service and walk the customer through the next steps. We are looking for people who excel at customer service, comfortable on the phones and looking for a career not just a job! These are Direct Hire positions, you will be hired on with the client from day one!Positions are Mon - Thur 2:30pm-10pm, Sun 11am-6:30pm, Off Fri/SatPositions are Direct Hire with the clientExcellent BenefitsPay $34,706 + 15% ($19.18/hr approx) diff & $2.5k sign on/retention bonusResponsibilities:* Inbound Calls* Processing Auto Claims* Data Entry* Continual learning of job and companyWorking hours: 2:30 PM - 10:00 PMSkills:Superior oral communications skills on the telephoneGood written communication skillsProblem solving abilityWorking knowledge of Microsoft OfficeEducation:High SchoolExperience:0-1 yearsQualifications:* Minimum of 6 months of Customer Service experience* High School Diploma or equivalent* Ability to pass a pre-employment background screening Apply onlineSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Pennsylvania
      • Temporary
      We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.    Part time CSR Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.).  $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks. Full time CSR Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.   
      We are hiring for Customer Service Representatives in Montoursville and Montgomery for full time and part time openings.    Part time CSR Work schedule M-TH (10 a.m. – 4 p.m.), F (10:30 a.m. – 4 p.m.), or M-TH (11 a.m. – 5 p.m.), F (11:30 a.m. – 5 p.m.).  $14.50 – M-TH (12 p.m. – 6 p.m.), F (12:30 p.m. – 6 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks. Full time CSR Work schedule M-F (10 a.m. – 6:30 p.m.), M-F (11:30 a.m. – 8 p.m.) Training schedule M-F (8:30 a.m. – 5 p.m.) for approx.. 4-6 weeks.   
      • Philadelphia, Pennsylvania
      • Permanent
      • $17.00 - $18.00 per hour
      • 8:00 AM - 5:00 PM
      Want a career where you change lives for the better? New Jersey-Based nonprofit is expanding its credit counseling programs and is looking for compassionate Customer Service Representatives who can help the consumers by impactfully creating positive change in spending and saving habits. For 30 years they have been helping consumers take control of their financial situations that have been challenged by credit cards, loans, and more.Responsibilities:- Provide financial counseling to consumers.- Heavy inbound phone communication in a call center environment (work-from-home) with consumers, client referrals, and industry partners.- Prepare a detailed analysis of the consumer's financial situation as well as document a solution.- Review credit reports and provide advice to consumers.- Develop a plan for consumers to reduce debtWorking hours: 8:00 AM - 5:00 PMSkills:Schedule:Training is Monday through Friday from 8 AM to 5:30 PM and will last 6-8 weeks. After training, the position will be between 8 AM and 9 PM, Monday through Friday. You will have a relatively set schedule during those hours. This is a Monday through Friday position.Education:No Degree RequiredExperience:1-4 yearsQualifications:- At least one year in a fast-paced, customer service environment is preferred- Ability to multi-task and navigate quickly in a fast-paced environment- Ability to sit for an 8-hour shift and wear a headset to take calls- Detail-oriented, goal-driven- This is a remote, work-from-home position. Must have a relatively quiet place to perform the job.- Bilingual in English/Spanish is a plus but not required Benefits:Comprehensive Medical Benefits and Retirement PlanCompensation:$18/hourSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Want a career where you change lives for the better? New Jersey-Based nonprofit is expanding its credit counseling programs and is looking for compassionate Customer Service Representatives who can help the consumers by impactfully creating positive change in spending and saving habits. For 30 years they have been helping consumers take control of their financial situations that have been challenged by credit cards, loans, and more.Responsibilities:- Provide financial counseling to consumers.- Heavy inbound phone communication in a call center environment (work-from-home) with consumers, client referrals, and industry partners.- Prepare a detailed analysis of the consumer's financial situation as well as document a solution.- Review credit reports and provide advice to consumers.- Develop a plan for consumers to reduce debtWorking hours: 8:00 AM - 5:00 PMSkills:Schedule:Training is Monday through Friday from 8 AM to 5:30 PM and will last 6-8 weeks. After training, the position will be between 8 AM and 9 PM, Monday through Friday. You will have a relatively set schedule during those hours. This is a Monday through Friday position.Education:No Degree RequiredExperience:1-4 yearsQualifications:- At least one year in a fast-paced, customer service environment is preferred- Ability to multi-task and navigate quickly in a fast-paced environment- Ability to sit for an 8-hour shift and wear a headset to take calls- Detail-oriented, goal-driven- This is a remote, work-from-home position. Must have a relatively quiet place to perform the job.- Bilingual in English/Spanish is a plus but not required Benefits:Comprehensive Medical Benefits and Retirement PlanCompensation:$18/hourSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.00 - $16.00 per hour
      • 8:00 AM - 5:00 PM
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      This position is responsible for assisting our internal and external customers with product questions and concerns while maintaining a high level of customer service.Responsibilities:-Processing orders-Keying data into PC systems -Scheduling jobs using MS Excel and proprietary industry specific PC applications.-Using telephones to contact customers and vendors. -Route calls to appropriate other Depts. in business. -Be accurate and a solid multi-tasker!Working hours: 8:00 AM - 5:00 PMSkills:MS Excel and PC skills. Alphanumeric data entry skills. Ability to handle calls, call routing and keying simultaneously. Able to work cohesively in a small department / call center.Education:High SchoolExperience:1-4 yearsQualifications:High school diplomaBilingual - English and Spanish (required) Minimum of 2 years of call center and/or administrative based experience. Logistics coordination background extremely helpful. Solid PC and MSExcel skills. Please apply today! Don't miss out.Spherion_gtwb_sarasotaSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Sarasota, Florida
      • Temp to Perm
      • $15.50 - $16.00 per hour
      • 7:30 AM - 6:30 PM
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Customer Service Representatives answer incoming calls within company established guidelines to provide prompt and courteous service to callers.Responsibilities:They analyze patient accounts to ensure all necessary information needed is obtained and added to the account appropriately. They process all incoming mail correspondence from any and all parties who submit correspondence.Working hours: 7:30 AM - 6:30 PMSkills:-Answer incoming calls from all parties and review accounts for any missing or additional information that may be needed.-Verify insurance eligibility to ensure information on the account is correctly loaded for billing.-Enter medical billing information into daily registers. -Collect payments from all parties for outstanding balances on an account(s).-Screen patients for financial assistance and help them with the application process.-Document complete and accurate information regarding each phone call into the account(s).Education:High SchoolExperience:0-1 yearsQualifications:- High school required - Associates degree preferred. - Prior call center experience HIGHLY desired.- To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software. Apply today. Great national company here in Sarasota looking for great people.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Frederick, Maryland
      • Temp to Perm
      • $14.00 - $16.00 per hour
      • 7:00 AM - 5:00 PM
      Busy and growing agriculture shop looking for parts counter professional to help in customer orders and cataloguingResponsibilities:Pulling parts and supporting customer requests from computer and catalogs Work with customers over the phone and face to face Follow and update customer orders according to work ticketsWorking hours: 7:00 AM - 5:00 PMSkills:Exceptional customer service Experience in agriculture support, knowledge, and parts cataloguing Able to work in fast paced environment with ever changing criteriaComfortable on the phones and able to provide customer updatesEducation:High SchoolExperience:1-4 yearsQualifications:Cataloging Experience in previous parts management or counter environment Excellent customer service Good computer skills and data entry abilities Able to work in busy environment with slightly changing schedules; including some Saturdays Give Spherion a call today at 301-694-7700 or apply HERE!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Busy and growing agriculture shop looking for parts counter professional to help in customer orders and cataloguingResponsibilities:Pulling parts and supporting customer requests from computer and catalogs Work with customers over the phone and face to face Follow and update customer orders according to work ticketsWorking hours: 7:00 AM - 5:00 PMSkills:Exceptional customer service Experience in agriculture support, knowledge, and parts cataloguing Able to work in fast paced environment with ever changing criteriaComfortable on the phones and able to provide customer updatesEducation:High SchoolExperience:1-4 yearsQualifications:Cataloging Experience in previous parts management or counter environment Excellent customer service Good computer skills and data entry abilities Able to work in busy environment with slightly changing schedules; including some Saturdays Give Spherion a call today at 301-694-7700 or apply HERE!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $17.00 per hour
      • 7:00 AM - 7:00 PM (Various Shifts Available)
      Spherion Temple is looking for Contact Center Specialists! Do you think that you can provide excellent customer service? Do you have experience in a call center environment? Please reach out to our office right away!Must have open availability between the hours of &7A-7P M-F.Responsibilities:Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:Computer ProficientCustomer ServiceEmpathyGreat listeningAbility to multi taskEducation:High SchoolExperience:1-4 yearsQualifications:Must have at least 6 months experience customer serviceMedical experience a plusMust have resume to be consideredMust already have completed COVID vaccineMust already have completed FLU vaccine Apply right now and call the office at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for Contact Center Specialists! Do you think that you can provide excellent customer service? Do you have experience in a call center environment? Please reach out to our office right away!Must have open availability between the hours of &7A-7P M-F.Responsibilities:Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution.Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)Skills:Computer ProficientCustomer ServiceEmpathyGreat listeningAbility to multi taskEducation:High SchoolExperience:1-4 yearsQualifications:Must have at least 6 months experience customer serviceMedical experience a plusMust have resume to be consideredMust already have completed COVID vaccineMust already have completed FLU vaccine Apply right now and call the office at 254-778-0533!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $17.00 - $19.00 per hour
      • 8:00 AM - 5:00 PM
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.Responsibilities:Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.Accountable for reducing delinquency for assigned accounts.Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.Establish and maintain effective and cooperative working relationships with dealers and sales.Working hours: 8:00 AM - 5:00 PMSkills:3-5 years High Volume corporate Collections experience.Knowledge of Billing and Collections proceduresAccounts Receivable knowledge/experience a plusStrong attention to detail, goal orientedEducation:High SchoolExperience:4-7 yearsQualifications:Experience with QuickBooks a plusExperience with Black Knight requiredBilingual a plus, but not required If this sounds like a good fit, please call us today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Data Analyst for our client located in Riverside. The Data Analyst position is responsible for analyzing client data, reformatting it into the required template, and reviewing it for accuracy and completion. The ideal Data Analyst is committed to accuracy and efficiency and is comfortable working long hours under tight deadlines. The position requires strong analytical skills as the Data Analyst often handles complex data in multiple formats from multiple sources. The position also requires good communication skills as the Data Analyst provides audits of client data and collaborates closely with team members to problem solve.Responsibilities:- Use critical thinking and technical skills to manipulate client data into the required format and to analyze data for accuracy and completion- Use knowledge of Affordable Care Act regulations to flag possible inconsistencies and errors in client data- Provide concise written feedback on client data- Communicate regularly with team members to resolve questions and provide status updates- Develop technical skills and understanding of regulations to improve accuracy and efficiency- Maintain strict deadlines in a fast-paced environment- Regularly work 40+ hour weeks as workload requires- Load data to proprietary software and troubleshoot errors- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Intermediate-High level knowledge of Excel functions and formulas- Strong analytical and critical thinking skills- Strong attention to detail- Strong team-oriented work ethic- Ability to communicate professionally both verbally and in writing- Ability to learn and retain new information quickly- Strong focus and time management skills- Strong prioritization and organizational skills- Comfortable working independently- Flexible mindset and willingness to take on new challengesEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Data processing experience preferred- 3+ years of Excel experience- Familiarity with Microsoft Access is a plus Please call us today if you have the right background for this opportunity!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $18.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for an Account Manager for our client in Riverside. The Account Manager position is responsible for the implementation of new clients, as well as ongoing management of existing clients. This position requires strong customer service, critical thinking, and time management skills. Individuals in this position are expected to promptly answer emails and phone calls from clients and brokers regarding account inquiries, processing and auditing of client data, and contact clients regarding account information, when necessary.Responsibilities:Work with a team of professionals to complete Affordable Care Act reporting for assigned national customersAct as the main point of contact for all assigned clients and brokersBuild and strengthen client relationships to achieve long-term partnerships- Maintain accurate client records and track contract updates- Liaise between the client and internal teams- Ongoing planning sessions and training to educate clients- Perform regulatory audits- Regularly work 40+ hour weeks as workload requires and as approved by manager- Additional duties as requested by managementWorking hours: 8:00 AM - 5:00 PMSkills:- Communicate effectively in both written and verbal form- Professional- Experience in delivering client-focused solutions based on customer needs- Ability to work both independently and as part of a team- Manage time-sensitive tasks effectively- Above average knowledge of Excel, Word, and PowerPoint- Exceptional decision-making, organizational, and administrative skills- Flexible mindset and willingness to take on new challenges- Thrive in a fast-paced environment- Maintain strict deadlines- Attention to detailEducation:AssociateExperience:1-4 yearsQualifications:- High school diploma or equivalent required- Associate degree preferred- Bachelor's degree preferred- Customer service/account management experience required- Sales Please call us today if this is a good fit for you!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Jacksonville, Florida
      • Temp to Perm
      • $16.50 per hour
      • 8:00 AM - 5:00 PM
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Jacksonville is looking for a Collections Specialist for our client near St. John's Town Center.Responsibilities:- Run and review customer aging on a weekly basis and address delinquencies- Outbound calls to accounts with past due balances to determine reason for nonpayment- Maintain detailed account notes and follow up information regarding collection calls and status- Make suggestions to improve processes that allow customers to pay invoices within terms- Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments- Input customer credit card payments/refunds into the system- Resolve customer short payments by determining if credits or repayments are required- Work with appropriate departments to resolve invoice discrepancies related to pricing, tax, or shipping, or duplicate billings- Identify unapplied cash payments and submit requests to match up payments and invoices accurately- Request tax exemption certificates and ensure accounts maintain current exemption status- Assist in managing shared mailbox with incoming customer requests- Recognize when accounts should be escalated for non-payment and take appropriate action to resolve balances- Effectively communicate with Sales Reps when they need to be informed about account status or involved in resolving non-payment issues- Submit electronic billing through customer portals- Maintain bookkeeping databases and spreadsheets, updating information as needed- Communicate with previous clients and customers to request payment and arrange payment plans- Collect payment from customers and accurately record it into the system- Create reports and balance sheets that document overall profits and losses- Update client accounts based on payment or contact informationWorking hours: 8:00 AM - 5:00 PMSkills:- Typing/computer keyboard- Utilize computer software- Retrieve and compile information- Maintain records/logs- Verify data and information- Organize and prioritize information/tasks- Operate office equipment- Verbal communication- Written communication- Investigate, evaluate, recommend action- Basic mathematical concepts (e.g. add, subtract)Education:High SchoolExperience:1-4 yearsQualifications:- High School Diploma or Equivalent- Prior Accounting experience or equivalent combination of education and experience- Ability to develop and maintain collaborative relationships with all levels within the organization- Possess intermediate to advanced level knowledge of Microsoft Office software applications- Use of SAP- 1-3 years experience in Accounts Receivable Please call us today if this sounds like the position you've been looking for!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Montgomery, Texas
      • Temporary
      • $36,000 - $37,000 per year
      • 8:00 AM - 5:00 PM
      Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion has partnered with a local company in Montgomery seeking a Utility Billing Clerk. The Utility Billing Clerk is responsible for maintaining customer utility account data, preparing, and mailing utility bills, entering utility payment data.Responsibilities:Manages services and use data provided from field collection.Prepares, prints, and mails bills.Enters billing transfersPrepares and prints final notices and directives; work with staff to notify customers of services.Posts payments into the computer system.Assists with citizen inquires and concerns regarding services.Facilitates and maintains records for payment agreements.Answers customer questions regarding problems with their account.Prepares various reports as directed.Coordinates with field staff for set up of services.Posts, processes, and distributes deposit refunds.Posts billing adjustments.Prepares lists and distributes to field staff.Balances cash drawer for deposit.Operates office machines, such as copiers, scanners, fax machines, voice mail systems and computers.Responsible for correction of errors and manual inputs when necessary.Working hours: 8:00 AM - 5:00 PMSkills:Ability to work well with others.Ability to work with minimal supervision.Ability to follow department policies and procedures, concentrate on tasks in the presence of distractions, prepare reports, type with speed and accuracy, count change correctly.Ability to communicate well with others via written, email, phone and in person settings.Ability to problem solve.Skill in organization, public relations, and basic office procedures.Skill in handling upset customers.Education:High SchoolExperience:1-4 yearsQualifications:High School Diploma or equivalentMust possess a valid State of Texas Driver???s LicenseMust pass criminal background check and drug screen Apply now!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Crystal River, Florida
      • Temporary
      • $13.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Staffing is currently recruiting for a Temporary Front Counter Staff Member for a local supervisor of elections governmental agency.**This is a temporary position that starts mid-June and will run through mid-November**This position is a public facing position. Responsibilities include answering voting inquiries from the public both in face and over the phone. The perfect candidate for this position should be hardworking, reliable, punctual, and able to work in a fast paced environment. The individual must be a current registered voter in Citrus or Hernando counties.Responsibilities:-- Assisting voters and the general public at the front counter-- Promptly answering phone calls and assisting voters over the phone, including transferring calls as needed-- Performing statewide and local voter searches-- Determining if a voter is eligible to vote and where their precinct is located-- Updating and validating voters??? addresses-- Using the Supervisor of Elections website as a resource to assist voters in gathering information-- Processing incoming and outgoing mail, including interoffice mail-- Receiving and processing Vote-by-Mail ballot requests by phone, in person, or by written request-- Communicating and working as a team in a professional, respectful, positive, and constructive manner-- Any other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:-- Must possess a valid Florida driver license. -- Must be a registered voter in Citrus or Hernando county-- Accurate typing skills-- Demonstrate a working knowledge of general office programs (Word, Excel, Outlook).-- Excellent Communication Skills-- Must submit to background check and drug screenEducation:AssociateExperience:0-1 yearsQualifications:-- Excellent history of attendance and communication-- Good work ethic and positive attitude -- Be able to read and write the English language-- Have reliable transportation-- Work in a fast paced environment-- Be a responsible team-player Is this the job for you? Here are a few ways to apply: -- Click the APPLY button on this job posting -- Attend one of the weekly OPEN HOUSE events | every Monday and Wednesday | 8:30am-10:00am | Spherion Staffing | 33 Ponce de Leon Blvd | Brooksville FL 34601 -- Can't make it to the open house interviews? No problem! Give us a call at 352-796-6000 to schedule an interview!-- Email resume to: naturecoast-fl@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing is currently recruiting for a Temporary Front Counter Staff Member for a local supervisor of elections governmental agency.**This is a temporary position that starts mid-June and will run through mid-November**This position is a public facing position. Responsibilities include answering voting inquiries from the public both in face and over the phone. The perfect candidate for this position should be hardworking, reliable, punctual, and able to work in a fast paced environment. The individual must be a current registered voter in Citrus or Hernando counties.Responsibilities:-- Assisting voters and the general public at the front counter-- Promptly answering phone calls and assisting voters over the phone, including transferring calls as needed-- Performing statewide and local voter searches-- Determining if a voter is eligible to vote and where their precinct is located-- Updating and validating voters??? addresses-- Using the Supervisor of Elections website as a resource to assist voters in gathering information-- Processing incoming and outgoing mail, including interoffice mail-- Receiving and processing Vote-by-Mail ballot requests by phone, in person, or by written request-- Communicating and working as a team in a professional, respectful, positive, and constructive manner-- Any other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:-- Must possess a valid Florida driver license. -- Must be a registered voter in Citrus or Hernando county-- Accurate typing skills-- Demonstrate a working knowledge of general office programs (Word, Excel, Outlook).-- Excellent Communication Skills-- Must submit to background check and drug screenEducation:AssociateExperience:0-1 yearsQualifications:-- Excellent history of attendance and communication-- Good work ethic and positive attitude -- Be able to read and write the English language-- Have reliable transportation-- Work in a fast paced environment-- Be a responsible team-player Is this the job for you? Here are a few ways to apply: -- Click the APPLY button on this job posting -- Attend one of the weekly OPEN HOUSE events | every Monday and Wednesday | 8:30am-10:00am | Spherion Staffing | 33 Ponce de Leon Blvd | Brooksville FL 34601 -- Can't make it to the open house interviews? No problem! Give us a call at 352-796-6000 to schedule an interview!-- Email resume to: naturecoast-fl@spherion.comSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Billings, Montana
      • Temp to Perm
      • $15.00 per hour
      • 8:00 AM - 5:00 PM
      Inside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Inside Sales Representative/Customer ServiceLooking for a full time inside sales person. Taking customer orders, building rapport, customer service, working on an AS400 inhouse computer system. Will be setting up customer orders and order entry. This is a very fast paced environment, customer sells a wide variety of products. Attention to detail and multitasking is a must.This job is M-F 8am to 5pm with an hour for lunch. Business casual dressMust have computer skills, typing and 10 key will be used. Customer service focused.Paid VacationPaid HolidaysInsuranceResponsibilities:Will be working with customer base. This person takes orders and enters them into the system. 10 key, data entry, customer service attention to detail. Very face paced environment.Working hours: 8:00 AM - 5:00 PMSkills:Phone etiquetteComputer skills10 KeyTypingData EntryEducation:High SchoolExperience:0-1 yearsQualifications:Attention to detailCustomer Service experienceAbility to multitask email resumes to Jessicabook@spherion.com, apply online at www.spherion.com/applyCall our office at 406-655-9200Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Oxford, Florida
      • Temp to Perm
      • $15.00 - $17.00 per hour
      • 8:00 AM - 4:00 PM
      Spherion Staffing Ocala is seeking a customer-oriented service representative in Oxford, FL. Starting pay is $15-17, depending on experience. Qualified candidates will need to be able to work Monday to Friday from 8:00A to 4:00P.The CSR will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. CSR's will target to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:- Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customersWorking hours: 8:00 AM - 4:00 PMSkills:- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school degree- Previous customer support experience, or experience as a client service representative- Able to multi-task, prioritize, and manage time effectively- Able to handle large amounts of incoming calls Immediate opportunity! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Staffing Ocala is seeking a customer-oriented service representative in Oxford, FL. Starting pay is $15-17, depending on experience. Qualified candidates will need to be able to work Monday to Friday from 8:00A to 4:00P.The CSR will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. CSR's will target to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Responsibilities:- Manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policies- Take the extra mile to engage customersWorking hours: 8:00 AM - 4:00 PMSkills:- Track record of over-achieving quota- Strong phone contact handling skills and active listening- Familiarity with CRM systems and practices- Customer orientation and ability to adapt/respond to different types of characters- Excellent communication and presentation skillsEducation:High SchoolExperience:1-4 yearsQualifications:- High school degree- Previous customer support experience, or experience as a client service representative- Able to multi-task, prioritize, and manage time effectively- Able to handle large amounts of incoming calls Immediate opportunity! Apply today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Gainesville, Florida
      • Temporary
      • $19.13 per hour
      • 8:00 AM - 5:00 PM
      Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Gainesville, FL has a client looking for a Customer Solutions Specialist to assist customers, internal and external in planning and accessing a variety of services or coordinating operational customer service activities in their Gainesville, FL office. Let's get to work. TemporaryGainesville, FL Schedule: FT OR PT, M-F, 8a-5pSalary: $19.13/hr Please email resumes to Lou Carlton --loucarlton@spherion.comResponsibilities:- Serve as primary contact for customers to answer, screen, research, inform, advise, process and follow-up all customer requests- Handle inquiries, complaints, and requests- Analyze customer information to determine deposit requirement- Perform front-end editing of Customer Information System (CIS) data to ensure accuracy and resolve issues- Calculate, prepare and issue basic and routine bills, invoices, account statements and other financial statements- Prepare, print and verify accuracy with processing refund checks and/or credit balances- Handle delinquent accounts and resolves customer account disputes- Other duties as assignedWorking hours: 8:00 AM - 5:00 PMSkills:- Excellent communication skills both written and verbal- Proficient in MS Word, Excel, Outlook, Internet Explorer and SAPEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or equivalent - At least 2 years in an office customer service role - Basic knowledge of financial operations and standard office terminology, procedures, routines, and equipment Are you ready to start your next career? Please click here https://www.spherion.com/apply/75796/ to apply or call 352-378-2300 to inquire about our job opportunities.We offer Medical, Dental, 401(k) and bonuses! We pay weekly!Spherion Gainesville, FL is a drug free workplace.Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Temple, Texas
      • Temp to Perm
      • $20.00 - $24.00 per hour
      • 8:00 AM - 5:00 PM
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Spherion Temple is looking for candidates with 1-2 years of clerical experience! Are you computer proficient? Do you have HR or recruiting assistant, mortgage processing, complex call center, medical scheduling experience? If so you might be a great candidate for this role! You can use this as a foot in to the organization and stepping stone to get into HR!Remote for now but if you are asked to come in, you need to be able to. Must be able to report onsite when requested.*Monday-Friday 8:00am-5:00pm*Temp to Hire*Must already by fully vaccinated with COVID vaccine*Must have already completed recent FLU shotResponsibilities:*They will be speaking with people who are excited about starting their new jobs. After the new hire has accepted the job offer, the selected candidate will handle all paperwork and employee health appointment, on-boarding, etc.*On the phones 90% of the day mostly incoming calls but could be some outbound calls, as well.*We are looking for someone with an amazing attitude and customer service skillsWorking hours: 8:00 AM - 5:00 PMSkills:Candidate needs to be familiar with Outlook, SharePoint, Excel.Need to be comfortable with technology, as they will be using up to 5 different programs even within one phone call.Education:High SchoolExperience:1-4 yearsQualifications:Minimum requirements 1-2 years of admin/clerical experience preferred. Someone that has worked online and has worked on the phones and can communicate well. Apply and call Spherion Temple @ 254-778-0533! MUST HAVE RESUME TO BE CONSIDEREDSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Asheville, North Carolina
      • Temp to Perm
      • $14.00 - $17.00 per hour
      • 8:00 AM - 5:00 PM
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      A new company in Asheville is looking for Inbound Call Center Representatives to help with their growing business!Responsibilities:Handle inbound calls from customers and clientsFollow provided scripts to ensure quality and continuity in callsGather information and identify customer and client needs Build rapport and confidence with clientsKeep records of all conversations in databaseWorking hours: 8:00 AM - 5:00 PMSkills:Excellent written and verbal communication skillsAble to use multiline phone system Customer focused and committed to service excellenceAble to multi-task and work quicklyWork in a fast-paced, urgent environmentEducation:AssociateExperience:0-1 yearsQualifications:Able to type 60+ WPMHigh school diploma or equivalencyProficient on computers and MS Office SuitesPrevious call center experience a plusProfessional demeanor and attitude Apply today at spherion.com/apply!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Bridgewater, New Jersey
      • Permanent
      • $37,000 - $41,000 per year
      • 9:00 AM - 6:00 PM
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Our team is growing and expanding! If you want an exciting job with an innovative retail and e-commerce company, join our team. As a Customer Service Representative, you'll be the cornerstone of communication internally, as well as with our customers, manufacturers and various service providers. Our customers and the sales team will count on you to drive issues to resolution and the management team will depend on your insights to identify trends.This role is ideal for candidates who would like to have an opportunity to advance their careers in customer service, e-commerce and retail operations in a fast-growing organizationResponsibilities:Key Responsibilities - Daily monitoring of inbound and outbound customer communications and support needs via phone and email. - Provide accurate, timely and thorough follow through on all customer interactions to ensure proper action is taken. - Manage existing and future customers to initiate relationships, promote customer engagement, and ensure repeat business and referrals. - Proactively work to decrease customer effort across touchpoints, with an eye for process improvements and opportunities to avoid downstream issues. - Diffuse and deescalate service failures. Provide solutions and ideas to drive successful resolutions. - Thorough and accurate reporting in CRM (NetSuite) and other databases. - Work closely with the sales department to ensure seamless processing of customer orders. - Attend educational seminars / trainings to improve product knowledge, skillset and performance level. - Meet personal and team productivity targets / scorecards. - Other duties as assignedWorking hours: 9:00 AM - 6:00 PMSkills:What You Need To Succeed- Passion for customer service and problem solving. You love taking on difficult challenges and finding creative solutions. You don't get flustered easily. If you don't know the answer, you'll dig until you find it- You like helping people. You get a kick out of getting people to those aha! moments. You are patient, level-headed, and cool under pressure. Teaching someone something new makes you feel warm and fuzzy inside.- You pay attention to the details. As far as you're concerned, anything worth doing is worth doing right, every single time. You stay focused, and nothing falls through the cracks on your watch.- You are motivated and driven. You volunteer for new challenges without waiting to be asked.Education:High SchoolExperience:1-4 yearsQualifications:- High school or equivalent (Preferred) - Customer Service: 3 years (Preferred) Additional Information:Job Type: Full-timeSchedule: 8 hour shift - Monday to FridayBenefits:401(k) matchingDental insuranceEmployee discountHealth insurancePaid time offSpherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      • Madison, Wisconsin
      • Temporary
      • $20.00 - $22.00 per hour
      • 8:00 AM - 5:00 PM
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
      Excellent, indefinite, temporary opportunity!Remote/onsite hybrid schedule!Spherion is recruiting a Benefits Specialist to join the team of our State of Wisconsin client! As a Benefits Specialist, you will work directly with retirees, members, and employers to research, answer, and resolve complicated questions and problems relating to the client's benefit and retirement programs. You will use the knowledge you learn through training to thoroughly explain available benefit programs, options, eligibility requirements, and application deadlines to participating employers and members.Responsibilities:- Analyze records to determine eligibility for benefits- Understand and communicate complex benefit/retirement program information- Monitor and update changes to health insurance benefits, including changing health insurance enrollments or payment sources, assisting employers with benefit adjustments, and adjusting employer's monthly payments as needed- Ensure that State and Local government employees and retirees have the insurance coverages they need when they need them and that retirees' monthly payments are made timely and accurately- Research, interpret, and apply relevant WI Statutes, Admin Code, and Department policies and procedures that pertain to client-administered programs- Participate and provide input regarding benefit policy and administrative rulesWorking hours: 8:00 AM - 5:00 PMSkills:- Strong computer skills- Excellent written and oral communication skills required- Excellent attention to detail to ensure deadlines are metEducation:High SchoolExperience:1-4 yearsQualifications:- High school diploma or GED required- Previous customer service experience and background in insurance administration are helpful, but not required- Eagerness to learn and deliver exceptional customer service- Good phone presence- Ability to understand and communicate complex information- Ability to maintain a high level of confidentiality- Ability to interact positively with a variety of persons at different levels within and outside the organization Apply via the apply button in the top right hand corner today!Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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