As a Customer Service Representative within a warehouse distribution center you will respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Additional responsibilities include greeting visitors, telephone responses, scheduling, handling and resolving complaints.
and various other clerical duties.
...
Shift: Monday - Friday, 7:00 AM - 3:30 PM
Pay Rate: $20.00/HR
Type: Temp To Hire
Benefits:
- Medical, Dental, Vision, Life Insurance, Short Term Disability, and Indemnity
- Weekly Pay
- Opportunity to roll-over full-time with the company
- Steady, stable hours
- 401k Retirement Plan
- Interview and Resume Prep
Responsibilities:
- Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
- Reports customer feedback to management.
- Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
- Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
- Assures proper invoicing of accounts by verifying computer-generated invoices.
- Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
- Schedule loads as required.
- Maintain updated reports to ensure all loads are empty and closed.
- Resolve refused product, over, short and damaged orders.
- Follow attendance policy, show up for work on time and ready to work assigned shifts.
- Perform other duties as required and assigned.
Working hours: 7:00 AM - 3:30 PM
Skills:
- Knowledge of Warehouse Management Systems
- Customer Service Experience
- Warehouse/Logistics Experience
- Microsoft Office Experience
- Desktop Proficiency
Education:
Experience:
Qualifications:
- 1 to 2 years of related work experience within a manufacturing or warehouse environment
- Ability to work in a fast paced environment.
- Ability to handle multiple tasks at the same time.
- Experience working with challenging customers.
- Knowledge of Microsoft Office Suite.
- Accurate typing and data entry skills
Interested? Apply now!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).