customer service representative.

Must have strong math skills, excellent communication abilities, and reliable transportation to Janesville, WI.

Role Highlights

• Compensation: $22.00 - $25.00 / hour (based on experience)
• Great Benefits: Upon full-time conversion, the client pays 90% of your health insurance premium (eligible after 30 days), plus life insurance and 401(k) with a 4% match
• Great Schedule: Mon-Thu 8:00 AM - 5:00 PM and early release on Fridays at 4:00 PM (no weekends!)
• Employment type: Temp-to-Hire (TTH)
• Work Environment: Collaborative, cross-departmental team setting

What You'll Do

• Manage incoming customer calls and emails regarding questions, new orders, and product inquiries.
• Process new orders, execute order modifications, and issue accurate quotes using Microsoft Dynamics ERP.
• Use math skills to compute sizes, metric conversions, dimensions, and order pricing.
• Coordinate internally across sales, production, and warehouse channels to ensure seamless order fulfillment and resolve any conflicts.
• Address and resolve customer concerns with a calm, professional, and solution-focused mindset.

What You'll Bring

• High School Diploma or GED equivalent.
• Strong math proficiency required for dimensions, measurements, and order calculations.
• Proven background in customer service, order management, or administrative office support.
• Clear verbal and written communication skills for both phone calls and internal team messaging.
• Comfort using computers and software tools (Microsoft Office Suite; Microsoft Dynamics or ERP experience is a plus).

Please apply to the CSR opportunity for consideration.

#SPH1005

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability (all benefits are based on eligibility).