We are seeking a dedicated and detail-oriented Production Data Entry Specialist to manage the initial intake and entry of new production and shipping orders. Operating primarily within the shipping department, this role is critical to setting the heat treat process up for success by organizing incoming orders, inputting technical data into our c
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omputer systems, and learning specialized "in-house terminology" to ensure absolute accuracy. Beyond data entry, you will maintain an organized workspace, handle customer correspondence professionally over the phone and in person, and strictly adhere to all company health, safety, and quality policies. This is a fantastic opportunity for an administrative professional with a good work ethic and an eagerness to learn and grow within a dynamic facility.
Responsibilities:
Act as the primary point of contact for processing, organizing, and logging new incoming production and shipping orders.
Master and utilize Visual Shop software to manage data entry, system updates, and information tracking.
Ensure all technical data is entered correctly into the system, aligning with company quality standards and in-house terminology.
Manage administrative paperwork by copying, filing, and generating specified production or shipping reports as requested.
Answer incoming phone calls, route them to the appropriate individuals, and provide professional assistance to both internal and external customers.
Maintain a tidy, fully stocked, and highly organized workstation.
Assist the accounting department with basic administrative tasks as needed.
Complete all mandatory OSHA or specific certification trainings within required timelines.
Adapt to evolving business needs by taking on non-traditional administrative tasks or temporarily covering for other team members as directed by the Production Controller.
Working hours: 7:00 AM - 3:30 PM
Skills:
Some post-secondary education
Previous experience in an administrative, production, or technical customer support role
Experience working with manufacturing or production systems/software (especially data tracking systems like Visual Shop or similar ERP/MRP systems)
Familiarity with production, shipping, or warehouse environments
Ability to learn industry-specific terminology (?in-house terminology?) quickly
Experience handling phone calls and customer communication in a professional setting
Exposure to accounting or basic administrative support tasks
Comfort working cross-departmentally (shipping, production, accounting)
Education:
High School
Experience:
1-4 years
Qualifications:
High school diploma or equivalent
Proficiency in reading, writing, and speaking fluent English
Proficient typing/data entry skills
Experience using Microsoft Office (especially Word and Excel)
Good attention to detail and accuracy in data entry
Ability to follow instructions and adhere to company procedures
Willingness to complete mandatory OSHA or safety/compliance training
Must comply with workplace health, safety, and drug/alcohol-free policies
Ability to maintain organization in a fast-paced administrative environment
Good work ethic and reliability
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At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
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