Platform Administration: Manage product catalogs, pricing, and system health to ensure consistent performance and data integrity.Enable Connected Commerce: Lead the onboarding, testing, and maintenance of punchout integrations (cXML/OCI) with customer procurement systems.Bridge Technical & Business Teams: Act as the primary liaison between IT, Sales, Customer Service, and external partners to translate requirements into operational results.Drive Operational Excellence: Diagnose and resolve integration issues, create clear system documentation, and identify opportunities to streamline workflows.Manage Ecosystems: Oversee data flows between ERP, PIM, OMS, and payment systems to ensure a frictionless B2B buying experience.
1-4 years
Proven Experience: A strong background in B2B eCommerce platforms and/or procurement integrations.Technical Fluency: Familiarity with punchout standards (cXML/OCI) and ERP-integrated commerce environments.Systems Thinking: Ability to manage complex dependencies across multiple systems and vendor partners.Process Mindset: Exceptional documentation skills and a focus on scalability and continuous improvement.Collaboration: A track record of effectively working across both technical development teams and customer-facing business units.
Proven experience supporting B2B eCommerce platforms and/or punchout or procurement integrations.Strong understanding of B2B purchasing models, including punchout, contract pricing, approvals, and ERP-driven order processing.Experience coordinating integrations across multiple systems and vendors.Ability to work comfortably across technical and business teams.Strong documentation and process management skills.Experience with ERP-integrated platformsHands-on exposure to punchout standards such as cXML or OCI.Familiarity with procurement platforms (e.g., Coupa, Ariba, Jaggaer, Oracle).Exposure to B2B customer onboarding or enterprise account enablement.
Bachelors
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