- Initiate foreclosure referrals for eligible delinquent loans, collaborating with designated legal counsel to maintain our commitment to Transparency and strict adherence to federal, state, investor, and agency guidelines.- Provide expert review and approval of foreclosure documents, offering clear guidance to legal partners on any exceptions. Ensure documents align with company standards, achieving High Performance at every step.- Cultivate great working relationships with foreclosure attorneys to ensure timeliness and accuracy, representing our value of Leadership in every interaction and driving continuous improvement in performance.- Serve as a trusted point of contact, responding promptly and professionally to requests from internal teams and external partners. Uphold Transparency in all communications, ensuring stakeholders feel supported and valued.- Actively monitor foreclosure activity for trends or potential risks, using reporting tools to safeguard compliance and reduce risk. Proactively raise high-risk matters to leadership, demonstrating a commitment to accountability and excellence.- Continuously seek opportunities to enhance foreclosure processes, fostering innovative solutions that inspire Raving Fans and elevate the borrower experience.- Complete all compliance training on time, staying updated on regulatory and investor requirements. Exemplify a culture of High Performance and continuous improvement by sharing knowledge with peers.- Embrace new tasks as assigned, adapting to evolving team needs and supporting company goals with a positive, solutions-oriented approach. enter duties and responsibilities for positions.
1-4 years
- Word processing (speed and accuracy)- MSP or FICS Mortgage Servicer a plus- Prior experience in mortgage servicing or a legal environment.- Experience using mortgage servicing platforms or case management software.- Ability to handle high-volume workloads with a focus on meeting strict deadlines.
- High school diploma or equivalent required.- Minimum of 2 years of experience in foreclosure, mortgage servicing, or a related field, with a great understanding of both judicial and non-judicial foreclosure processes.- Familiarity with investor, insurer, and regulatory guidelines for foreclosure and loss mitigation.- Proven experience coordinating with attorneys, managing deadlines, and ensuring compliance with industry standards.- Intermediate in Microsoft Office programs (Word, Excel, PowerPoint)- Understanding of foreclosure timelines and legal documentation.- Excellent written and verbal communication skills for coordinating with third-party vendors.- Bachelors degree in finance, business administration, or a related field preferred, or equivalent experience in the mortgage or financial services industry.
Bachelors
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