The Front Desk Medical Receptionist is responsible for providing exceptional patient-centered service, managing essential administrative tasks, and ensuring the smooth flow of daily operations within the clinic. This role serves as the first point of contact, requiring a high degree of professionalism, efficiency, and strict adherence to patient privacy standards.
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Responsibilities:
Essential Functions:
- Greets all patients, vendors, and employees professionally and courteously.
- Assist patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
- Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
- Responsible for maintaining, verifying, and updating accurate patient information such as insurance information, patient demographics, and any other pertinent information in the company's EHR system.
- Accountable for all incoming phone calls in a prompt and professional manner.
- Responsible for ensuring the accuracy and balancing of end-of-day patient payments.
- Responsible for patient management including, patient appointments, referrals, medical records requests, appointment reminders, and patient file management.
- Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process.
- Respond to medical records requests for patients and providers while properly applying HIPPA standards.
Working hours: 8:00 AM - 5:00 PM
Skills:
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Education:
High School
Experience:
1-4 years
Qualifications:
- Must have prior EHR Systems experience in an employment setting
- Proficient computer skills, specifically in Microsoft Office (Word, Excel, Outlook, etc)
- Experience in a customer facing position in the medical industry
- Knowledge of Medical Terminology used as well as HIPPA standards
Call Spherion today or apply online to schedule an interview!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).