We are looking for a professional and welcoming Medical Front Desk Receptionist to serve as the first point of contact for our patients. You will manage the end-to-end patient experience, ensuring a seamless flow from arrival to departure. The ideal hours would be Monday Afternoon, Tuesdays, and Thursdays.
Responsibilities:
...
Greet all patients, vendors, and employees professionally and courteously.
Assisting patients by giving one-on-one guidance on how to use the Clear Wave Kiosk.
Schedule and reschedule patient appointments in a timely and accurate manner per established provider protocols.
Enter and maintain pertinent patient demographics and insurance information on new and returning patients in the EMR.
Collect and record designated co-pays, co-insurance, deductibles, and account balances upon patient checkout, issuing appropriate receipts when receiving payments.
Coordinate and accurately complete the referral tracking log to ensure the timeliness of the referral process.
Handle all communications such as: Answering and monitoring the voicemail by triaging patient calls and forwarding them to the proper person when the call is outside the scope of
the employee's duties.
Ensuring the division's inbox is promptly being monitored and distributed.
Respond to medical records requests for patients and providers while properly applying HIPPA standards.
Create appointment reminders.
Receive and distribute all incoming mail, faxes, and special deliveries.
Maintain the accuracy of outgoing mail.
Maintain a clean, organized, and welcoming reception area.
Working hours: 8:00 AM - 5:00 PM
Skills:
ClearWave Kiosk
Medical Terminology
Previous OBGYN experience
Insurance Verification
Education:
High School
Experience:
1-4 years
Qualifications:
Great personality and attention to detail
EHR Systems
Microsoft Office
Customer Service
Ready to join our team?
Apply today, or call 301-694-7700. We look forward to learning how your skills can contribute to our patient care excellence!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).