- Serve as the steward of the Credit Union brand, ensuring consistent application of visual identity, messaging, and tone across all communications and member experiences- Maintain and evolve the organization's brand guidelines, visual identity systems, and messaging frameworks- Develop and maintain brand documentation, design templates, and asset libraries to support consistent brand usage across the organization- Provide guidance and education to internal teams and partners regarding proper brand usage- Leading and guiding the development of creative concepts, messaging frameworks, and storytelling approaches for marketing campaigns and initiatives- Translate strategic marketing objectives into compelling creative direction that supports campaign performance and brand strength- Collaborate with the Strategic Marketing Manager to develop campaign briefs that align strategic objectives with creative direction- Develop campaign themes, taglines, scripts, and messaging structures- Lead storytelling concepts for video, multimedia, and brand narrative content- Direct the development of scripts, storyboards, and narrative direction for video campaigns and storytelling initiatives- Direct and oversee creative execution through internal resources and external creative partners- Provide clear creative direction, feedback, and quality control throughout the creative production process- Ensure creative assets meet established brand standards and effectively communicate campaign messaging- Scale creative production resources through vendor partnerships as needed to support campaign and organizational priorities- Own and maintain visual brand standards across branch environments and member-facing physical spaces- Guide branding elements within branches, including signage, environmental graphics, printed materials, and digital displays- Collaborate with internal teams and external partners to ensure brand consistency- Partner with the Strategic Marketing Manager to translate product strategy and campaign objectives into compelling messaging and creative concepts- Ensure creative execution supports both strategic marketing goals and a consistent brand narrative- Personally contribute to creative development when appropriate- Review and refine creative work to ensure quality, clarity, and alignment with brand standards- Support internal communications and organizational initiatives as needed to ensure alignment with brand voice and visual standards
4-7 years
- Experience leading video storytelling and production direction preferred.- Experience working with external creative vendors or agencies strongly preferred.- Financial services or regulated industry experience helpful but not required.
- Participate in community and organizational events when appropriate.- Strong understanding of brand strategy, creative direction, and marketing communications.- Demonstrated ability to translate strategic objectives into compelling creative concepts and messaging.- Strong visual design sensibility and understanding of brand identity systems.- Ability to guide messaging frameworks, storytelling, and brand voice across marketing channels.- Experience directing creative vendors and production partners.- Ability to balance creative thinking with practical execution and organizational objectives.- Ability to respectfully challenge ideas that weaken brand consistency or campaign effectiveness.- Bachelor's degree in marketing, communications, design, public relations, or related field.- 5-8 years of professional experience in marketing, branding, creative direction, or related roles.- Demonstrated experience developing creative campaigns and brand messaging.- Professional experience with Adobe Creative Cloud applications.- Strong portfolio demonstrating both campaign concept development and brand identity systems.
Bachelors
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