helpline chat specialist crisis & support.

Make a Difference Every Day - Active Recruitment!
We are looking for compassionate, resilient individuals who are ready to help others through their most difficult moments. If you have a background in human services or customer service and a drive to support those in crisis, we want to hear from you!

Responsibilities:
See above

Working hours: Various Shifts Available

Skills:
See below

Education:
High School

Experience:
1-4 years

Qualifications:
-Experience: Minimum of 6 months of working experience in a call center, customer service, human service, or mental health field.

-Education: High school diploma or GED required.

-Communication: Exceptional listening, verbal, and written communication skills; must be able to read, write, and follow complex oral or written instructions.

-Crisis Aptitude: Comfortable navigating challenging, high-emotion conversations and maintaining confidentiality at all times.

-Technical Skills: Strong general technical skills and the ability to manage interactions across text and chat platforms.

Schedule Options:
Day and Night shifts are available.


Qualified applicants can apply online at www.spherion.com/apply. You may also call Tiarra at 605-335-6010 or email her directly at tiarrakayl@spherion.com to coordinate your interview.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).