Answer inbound customer calls in a professional and customer-focused mannerMake outbound sales calls to assigned accounts to meet sales objectivesDevelop and grow sales within an assigned territory in collaboration with team membersIdentify upselling opportunities and provide value-added product solutionsRespond to customer inquiries and resolve issues efficientlyServe as a liaison between customers, sales channels, and internal departmentsEnter customer orders accurately into internal order management systemsMaintain customer and decision-maker records in CRM systemsSubmit territory activity reports as requested by managementTrack and report competitive intelligence, market trends, and new product opportunitiesSupport development of marketing campaigns and customer outreach initiativesBuild and maintain strong professional relationships within the horticultural industryTravel to customer sites as neededPerform additional duties as assigned
1-4 years
High school diploma or GED requiredBachelor's degree from an accredited four-year institution preferredMinimum 6 months of experience in business, sales (preferably phone-based), or customer serviceProficiency with Microsoft Excel, PowerPoint, Outlook, and general office softwareStrong time management, communication, problem-solving, and interpersonal skillsAbility to multitask and meet deadlines in a fast-paced environmentBasic math skills including percentages, discounts, and commissionsAbility to accurately measure using a standard rulerAbility to compile data and support marketing campaigns via emailBasic understanding of design, composition, proofreading, and print processesAbility to write clear, professional correspondenceComfortable presenting information one-on-one or in small group settingsAbility to pass color vision and color hue testingReliable attendance and willingness to work overtime as needed
Ability to sit, stand, and perform standard office functions throughout the workdayAbility to perform all essential job functions with or without reasonable accommodation
High School
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