- Prepare, review, and submit timely monthly investor reports for agency and private investors (including Fannie Mae, Freddie Mac, and Ginnie Mae) in strict compliance with servicing agreements. - Process cash and non-cash transactions within the servicing system, ensuring data integrity across all records. - Perform robust custodial account reconciliations, monitor daily cash and wire activity, and aggressively resolve variances between system data and investor statements. - Conduct detailed analyses of loan-level exceptions and data variances to research and clear accounting discrepancies. - Reconcile borrower credit reporting files with major bureaus, manage disputes via E-Oscar, and assist with documentation for internal and external audits. - Maintain updated process documentation, support system testing, and collaborate cross-departmentally on special projects.
1-4 years
- A proven focus on bank and custodial account reconciliations is highly preferred.- A Bachelor?s degree in Accounting, Finance, Business, or a related field is preferred. - Experience with servicing systems like FICS' Mortgage Servicer or MSP is a major plus.
To excel in this role, you should bring a background foundation in financial operations, with a heavy emphasis on complex account reconciliations.- Minimum of 2 years of experience in mortgage servicing, investor reporting, accounting, or financial operations.- High school diploma and equivalent professional experience considered.- Intermediate proficiency in Microsoft Office, featuring advanced Excel skills (lookups, formulas, and pivot tables).- Exceptional critical thinking skills to troubleshoot discrepancies and interpret strict regulatory requirements (such as Regulation AB and USAP).- Outstanding time management to meet rigid deadlines, absolute data integrity, and professional written/verbal communication skills.Physical Requirements:- Ability to sit for extended periods at a workstation and view a computer screen. - Clear speaking voice for phone and in-person communication. - Ability to lift up to 10 pounds occasionally.
Bachelors
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