Seeking IT Professionals looking to make a difference within a Nonprofit Space.
Job Overview:
Serve as the first point of contact for support issues concerning access, equipment, software, local, and wide area network, document management and data communications technologies. Provide first and second level support for operations through direct and indirect contact with employees, business partners, donors, and vendors
...
Must have HS Diploma
Must have 1+ year experience in customer service
Must have 1+ year experience in diagnostics IT support
Reliable transportation
Responsibilities:
??? Configure and maintain Windows endpoints, M365 accounts, Intune-enrolled devices, and shared workstations.
??? Support the installation, maintenance, and troubleshooting of network and communication infrastructure
(Meraki/UniFi access points, switches, printers, VOIP phones).
??? Partner with operations leaders to ensure technology uptime during daily store and donation processing
activities.
??? Manage deployment and patching through Intune or RMM tools.
??? Work with vendors to maintain POS systems, donation platforms, and related APIs.
??? Provide on-site and remote training for store and warehouse employees on technology usage and best practices.
??? Participate in after-hours or weekend maintenance as needed for critical updates.
Working hours: 7:00 AM - 3:30 PM
Skills:
Hands-on experience with retail systems, POS, or donation software.
Experience using RMM or endpoint management tools.
Certifications: CompTIA Network+, MD-102, or equivalent.
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
Networking
Help Desk
IT support
If this is you, call our office at 301.739.6900
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).