???Oversee all daily operations, ensuring smooth workflow for both retail and commercial transactions.???Lead, train, and supervise staff, maintaining a culture of professionalism, accuracy, and high performance.???Develop and enforce procedures for efficient order processing and accurate inventory management.???Schedule and manage staff assignments to ensure adequate coverage for both in-store and commercial support.Retail & Commercial Customer Support???Act as a key support contact for customers purchasing precast wall systems, accessories, and related products.???Work closely with contractors, builders, and commercial clients to ensure their orders are processed accurately and on time.???Provide product information, specifications, finishes, and application guidance for both small-scale retail projects and large-scale commercial installations.???Assist with preparing quotes, processing orders, and supporting upsell opportunities for accessories and complementary products.???Maintain strong relationships with repeat commercial clients to encourage long-term business.
1-4 years
--Experience in a dual retail and commercial sales environment.--OSHA safety awareness certification (or willingness to obtain).--Familiarity with logistics and supply chain coordination for large construction projects.--Knowledge of security features and specialized finishes for precast walls.
???Minimum 3 years??? experience in retail or commercial operations management, preferably within precast, building materials, or construction products.???Proven leadership skills with experience managing staff and overseeing both in-store and business-to-business transactions.???Knowledge of precast wall products, installation processes, and accessory requirements.???Experience in inventory management, procurement, and stock control for construction or building supply operations.???Excellent interpersonal and communication skills ??? must be a genuine people person capable of engaging with homeowners, contractors, and corporate buyers.???Proficient in Microsoft Office and POS/inventory management systems.
No Degree Required
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