We are seeking an Order Fulfillment & Inside Sales Specialist for a Contract-to-Hire position at our Fremont, CA facility. This role focuses on processing customer orders, supporting inside sales operations, maintaining client communication, and coordinating spare parts logistics. Experience in inside sales or order processing within semiconductor, high-tech manufacturing, or OEM equipment sectors is highly desirable.
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Order Processing: Accurately enter and track customer purchase orders, price quotes, and component requests using ERP and CRM platforms.
Client Engagement: Serve as a key point of contact for customer accounts, addressing inquiries regarding order status, lead times, and pricing details.
Order Verification: Review incoming purchase orders to confirm accuracy in pricing, item specifications, and delivery terms.
Cross-Department Collaboration: Partner with engineering, production, sales, and logistics teams to ensure prompt order fulfillment.
Parts Fulfillment: Check stock availability, fulfill spare parts requests, and manage outgoing shipment paperwork.
Proactive Monitoring: Identify potential inventory or operational delays early and communicate clear updates to customers.
Record Keeping: Maintain detailed records of client communications, order histories, and sales documentation within the system database.
Responsibilities:
Order Processing: Accurately enter and track customer purchase orders, price quotes, and component requests using ERP and CRM platforms.
Client Engagement: Serve as a key point of contact for customer accounts, addressing inquiries regarding order status, lead times, and pricing details.
Order Verification: Review incoming purchase orders to confirm accuracy in pricing, item specifications, and delivery terms.
Cross-Department Collaboration: Partner with engineering, production, sales, and logistics teams to ensure prompt order fulfillment.
Parts Fulfillment: Check stock availability, fulfill spare parts requests, and manage outgoing shipment paperwork.
Proactive Monitoring: Identify potential inventory or operational delays early and communicate clear updates to customers.
Record Keeping: Maintain detailed records of client communications, order histories, and sales documentation within the system database.
Working hours: 7:00 AM - 3:30 PM
Skills:
5 years of experience
Education:
No Degree Required
Experience:
4-7 years
Qualifications:
Qualifications & Requirements
Background in order management, sales operations, inside sales, or customer service within a manufacturing environment.
Sector background in semiconductor equipment, industrial automation, robotics, or high-tech equipment manufacturing is preferred.
Working knowledge of ERP/CRM systems and Microsoft Office applications (Excel, Word, Outlook).
Strong attention to detail, organizational capabilities, and professional customer service skills.
Ability to work full-time on-site in Fremont, CA.
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Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.