product support engineer.

Responsibilities:
Job Description (Essential Functions)
Job Description (Essential Functions)
Lead the full lifecycle (development, prototyping, industrialization, documentation, and release) of custom tools and fixtures required to service advanced complex electronic and mechanical medical devices.
Partner with the dedicated Service Team to identify equipment needs, implement design improvements, and optimize service equipment workflows for efficient repair operations.
Develop all required engineering documentation for tool release, including comprehensive assembly instructions, mechanical drawings, Bills of Materials (BOMs), and formal validation reports.
Drive the formal release of service tools into the Document Control System, managing their industrialization to ensure readiness for successful global deployment across multiple technical centers.
Support the rigorous qualification, verification, and validation (IQ/OQ/PQ) of all service tools in strict accordance with medical device regulatory and quality system requirements (e.g., ISO 13485, FDA).

Working hours: 6:00 AM - 2:30 PM

Skills:
Preferred Skills & Knowledge
Familiarity with manufacturing process development, validation, and documentation in a tightly controlled quality system environment.
Experience in process improvement and cost reduction initiatives, contributing to overall global service readiness and efficiency.
Basic knowledge of Lean Manufacturing concepts such as Design for Manufacturing (DFM), Design of Experiments (DOE), and product/process Failure Mode and Effects Analysis (FMEA).
Excellent communication and cross-functional collaboration skills to effectively work with R&D, Production Engineering, Procurement, and external suppliers.
Experience collaborating with internal manufacturing resources and external vendors to ensure timely delivery and high-quality fabrication of specialized service equipment.

Education:
Bachelors

Experience:
1-4 years

Qualifications:
Required Skills & Experience
Bachelor?s degree in Mechanical Engineering or a closely related technical discipline.
3+ years of relevant experience in manufacturing engineering, product support, or tooling design?specifically within the medical device or other highly regulated industry.
Demonstrated expertise with CAD software (SolidWorks preferred) and foundational knowledge of mechanical design principles and Geometric Dimensioning and Tolerancing (GD&T).
Direct experience with electronics assembly, including computer interfaces, PC boards, enclosures, test software and mechanical devices.
Proven ability to manage multiple simultaneous projects under tight delivery timelines while maintaining robust documentation and quality standards.


If your validation and tooling design experience meets these specialized medical device requirements, click apply and submit your resume now for immediate consideration!

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

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We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.