This role involves providing exceptional customer service by managing inbound and outbound calls, along with inquiries via email and chat, for a large insurance company. The specialist must have strong problem-solving skills to effectively resolve customer issues, complaints, and inquiries related to insurance claims, policy details, and benefits. The ideal candidate should accept ownership of customer issues and strive for total customer satisfaction.Resp
This role involves providing exceptional customer service by managing inbound and outbound calls, along with inquiries via email and chat, for a large insurance company. The specialist must have strong problem-solving skills to effectively resolve customer issues, complaints, and inquiries related to insurance claims, policy details, and benefits. The ideal candidate should accept ownership of customer issues and strive for total customer satisfaction.Resp
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