The Quality & Continuous Improvement Manager is a hands-on floor leader responsible for managing the QC team, overseeing laboratory testing, and driving organization-wide ISO 9001 certification. This role holds full authority over final product disposition, process holds, and risk escalation. The ideal candidate blends technical quality control with proactive, floor-based problem solving to improve production efficiency and shipping accuracy.
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Responsibilities:
Supervise, train, and hold QC Technicians accountable to safety and documentation standards. Maintain lab equipment calibration logs and step in to perform hands-on lab testing during peak periods.
Oversee batch records, manage Nonconformance Reports (NCRs), and lead Root Cause Analysis (RCA/5 Whys) to implement corrective actions (CAPAs). Track quality trends to eliminate systemic risks.
Enforce strict quality checkpoints across the entire supply chain???including receiving, production, packaging, warehousing, and shipping. Conduct regular floor observations to catch and mitigate risks in real time.
Manage the approved supplier program using quality scorecards and audits. Investigate customer complaints, analyze feedback, and implement process updates to improve the client experience.
Lead the implementation, training, and ongoing maintenance required to achieve and hold ISO 9001 certification. Oversee document control for all SOPs, manage internal audits, and support preventative maintenance scheduling.
Working hours: 7:30 AM - 4:00 PM
Skills:
Comfort working actively on a plant floor and auditing external vendors.
Education:
No Degree Required
Experience:
4-7 years
Qualifications:
Experience: 3+ years of quality management experience in a manufacturing or chemical environment.
Proficiency in GMP, SOPs, NCR/RCA processes, intermediate Excel, and digital recordkeeping.
Experience with wet chemistry or related lab testing is preferred; a willingness to learn hands-on lab skills is required.
Proven track record of mentoring teams, holding staff accountable, and leading cross-functional quality and compliance initiatives.
Apply Now!
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).