quality & process improvement manager.

generator, developing innovative quality checks to enhance production efficiency and shipping accuracy while minimizing risks. Spend time actively observing manufacturing processes on the plant floor to identify and escalate
quality risks in real-time (e.g., pulling non-conforming products off the line), support NCR/RCA, recommend process improvements, and ensure ISO-compliant vendor integration. Lead efforts to achieve and maintain ISO 9001
certification across the organization.

Responsibilities:
-Lead, train, and develop QC Technicians to meet BDC?s quality, safety, and documentation standards

-Hold team members accountable for accuracy, timeliness, and compliance

-Own final quality disposition of all raw materials, in-process production, and finished goods

-Maintain laboratory calibration logs, equipment maintenance records, and testing integrity

-Serve as backup for QC Technicians during peak periods or absences, performing hands-on lab testing as needed

-Ensure proper traceability, retention, and organization of batch records, QC documentation, and retain samples

-Issue and manage Nonconformance Reports (NCRs) for materials, processes, and finished products

-Lead root cause analysis (RCA) using tools like 5 Whys or Fishbone diagrams for quality issues, collaborating with production and shipping teams to implement corrective/preventive actions (CAPAs)

-Analyze quality data and trends to identify systemic risks and prevent recurrence

-Identify and propose additional quality checks, such as in-line sensors for production monitoring or randomized audits for shipping, to address bottlenecks and errors

Analyze customer complaints and quality feedback to identify improvement opportunities

-Communicate findings to leadership and propose process or system improvements

-ISO 9001 Leadership & Continuous Improvement

Working hours: 8:00 AM - 5:00 AM

Skills:
-Demonstrated people leadership, including mentoring, training, and accountability for quality outcomes

- Working knowledge of GMP, SOPs, and quality documentation systems

Education:
Bachelors

Experience:
4-7 years

Qualifications:
-3+ years of quality management experience in a manufacturing or chemical environment

-Proven hands-on experience with NCR/RCA in manufacturing; proven ability to coordinate vendors for ISO standards; comfort spending time in plant environments for observation and problem-solving

-Experience with wet chemistry or related laboratory testing, preferred, but willingness to learn hands-on lab skills is essential

-Ability to lead cross-functional quality initiatives and drive corrective actions beyond the lab

-Intermediate Excel skills and comfort with digital recordkeeping systems


Apply Now!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).