Front Desk Management: Maintain full in-person availability at the front desk, managing access via the door buzzer.Guest Relations: Greet and welcome visitors, manage check-in procedures, confirm scheduled meetings/interviews, and direct guests to appropriate staff or conference rooms.Mail & Logistics: Receive, sign for (FedEx, UPS, USPS), sort, and distribute incoming mail and packages; notify employees promptly upon delivery arrival.Outgoing Shipments: Coordinate and manage outgoing FedEx shipments to customers and remote staff (e.g., swag, gear, books).Catering Coordination: Manage ordering and logistics for breakfast and lunch during customer visits.Phone Systems: Serve as the primary point of contact for the main line; answer, screen, and route incoming calls, taking concise and accurate messages.Facility Security: Enforce visitor security protocols, monitor the visitor log, issue badges/lanyards, and mitigate unauthorized access ("tailgating").Administrative Support: Execute basic clerical duties (filing, photocopying), update company calendars, digital displays, and floor plans, and monitor/reorder office supplies.Internal Communications: Manage the lost-and-found system, send company-wide office updates, and assist with (or back up) the monthly company newsletter.
1-4 years
Event & Hospitality Support: Prior experience coordinating catering orders or managing logistics for corporate visits.Newsletter & Media Coordination: Familiarity with drafting basic internal email broadcasts, maintaining employee calendars, or updating digital media platforms.Vendor Coordination: Experience monitoring stock levels and placing reorders with office supply vendors (e.g., WB Mason).
Communication: Exceptional verbal and written communication skills for interacting professionally with clients, visitors, and team members.Customer Service: A naturally polite, helpful, and welcoming demeanor with a commitment to high-standard hospitality.Organization & Multitasking: Strong organizational capabilities to maintain a clean front desk/lobby area while managing competing priorities in a fast-paced environment.Tech Literacy: Proficiency in standard office software and comfort using basic office equipment (printers, multi-line phones, digital scheduling tools).
High School
We are here to help you with your questions.