1. Loan Origination & Closing SupportAg & Business Lending: Support commercial loan origination by processing applications, pulling credit bureau reports, compiling underwriting information, and preparing precise closing documentation. Ensure strict adherence to closing checklists and verify continuity between loan documents, OSI, and approval records.Consumer & Mortgage Lending: Facilitate residential mortgage and consumer loan lifecycles, managing applications, credit reports, underwriting support activities, closing checklists, and ongoing loan monitoring.2. Product Support & Customer ServiceLoan Administration: Provide high-level administrative support for mortgage, consumer, ag, and business loans. Manage OSI file maintenance, ownership updates, payment disputes, insurance coverage, and escrow/collateral accounts.Regulatory Compliance: Handle technical documentation and reporting, including USDA, HMDA, FSA paperwork, UCC searches, flood zone reports, participations, and title administration.Deposit Services: Assist clients with deposit product inquiries, check orders, rate structures, unauthorized ACH/debit card transactions, ATM/POS disputes, and account research.Document Management: Maintain clean digital records by scanning and inputting loan file information using ScanDox and iSynergy systems.3. Universal Banking & Client TransactionsAccount Services: Execute the seamless opening and delivery of various loan and deposit account productsCash Handling: Perform a complete range of deposit and withdrawal transactions for lobby, drive-up, and telephone customers in a timely, accurate, and courteous manner
1-4 years
See below
Industry Experience (Strictly Required): Must have direct Agricultural and/or Commercial Banking experienceAssociate degree or equivalent professional experience in business, accounting, finance, or a related field.A minimum of two years of experience in a financial organization (or a highly relevant retail industry focused on constant customer service and support).Technical Knowledge: Familiarity with core banking systems (such as OSI), document imaging software (ScanDox/iSynergy), and regulatory loan reportingInterpersonal Skills: Excellent customer relations, verbal/written communication, and team-player skills.Execution: Strong organizational and prioritization capabilities, with a high attention to detail and a proactive approach to task delegation and problem-solvingBenefits:Full-time comprehensive benefits package (Details provided upon interview/hire).
Associate
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