We are seeking a detail-oriented Service Operations Coordinator to drive shop efficiency, manage customer workflows, and support daily administrative functions. This role balances customer-facing communication with back-office financial and operational management in a fast-paced environment.
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If you're a proactive problem-solver who thrives in a fast-paced industrial environment, we want to hear from you!
Responsibilities:
- Create, track, and close repair orders while overseeing invoicing, order processing, and accounts receivable.
- Maintain customer accounts, equipment databases, revenue reports, and general department records with high accuracy.
- Handle expense reconciliations, vendor onboarding, associate setups, and shop supply/inventory tracking.
- Provide phone coverage, follow up proactively on quotes, and partner with shop leadership.
Working hours: 6:30 AM - 3:30 PM
Skills:
- Experience or interest in participating in Continuous Improvement Initiatives is preferred.
Education:
High School
Experience:
4-7 years
Qualifications:
- High School Diploma or GED.
- Prior experience in administrative support, customer service, call handling, and quote/sales support.
- Proficiency in MS Office (Excel, Word) and high-accuracy data entry, including invoicing, AR, and inventory records.
- Ability to thrive in a fast-paced, high-stress, deadline-driven environment while multitasking.
- Extreme attention to detail, strong problem-solving skills, and ability to handle confidential information.
Submit your application today!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).