Vehicle Recovery & Towing: Safely operate flatbed trucks, wheel-lifts, and recovery equipment to assist stranded motorists, municipal partners, and law enforcement agencies.Load Securement & Compliance: Perform vehicle hookups, winch operations, and transport tie-downs in strict adherence to DOT standards and company safety procedures.Field Customer Service: Provide calm, professional assistance to motorists on-scene during stressful roadside situations.Transport Logistics: Transport vehicles, impounds, and equipment safely to assigned storage yards, repair facilities, or central terminal docks.Documentation & Billing: Complete on-site trip tickets, vehicle condition reports, and customer billing paperwork accurately. Submit signed run logs and invoices to office staff for prompt processing.Inspections & Fleet Care: Conduct rigorous pre-trip and post-trip vehicle safety inspections and report any maintenance needs immediately.Dispatch Communication: Maintain continuous two-way radio and phone communication with dispatchers to maximize routing efficiency and turnaround times.
1-4 years
Prior professional experience operating light-duty or medium-duty commercial wreckers and flatbed carriers.Familiarity with vehicle staging, traffic control, and inventory flow within busy transport terminals or automotive yards.Basic automotive mechanical aptitude or roadside tire/battery service experience.
Valid driver???s license with an acceptable, clean motor vehicle record (MVR).Proven experience in commercial driving, vehicle recovery, flatbed operation, or heavy field equipment handling.Working knowledge of load securement techniques, roadside recovery protocols, and DOT safety guidelines.Demonstrated ability to communicate clearly and professionally under pressure with motorists, dispatchers, and municipal authorities.Basic clerical accuracy for auditing receipts, completing condition reports, and handling service invoices.Ability to pass a pre-employment CORI check as well as state and federal background clearances.Compliance with a strict drug-free workplace policy (zero tolerance for marijuana, with ongoing random drug screenings).Adherence to workplace standards, including a 100% smoke-free policy (facilities and trucks) and field-appropriate attire (sturdy work footwear required; sweatpants and open-toed shoes strictly prohibited).
High School
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