account manager.

Responsibilities:
Primary Responsibilities
Client Management & Communication: Serve as the primary point of contact, ensuring prompt, professional responses to all client and carrier inquiries. Manage the full cycle of account maintenance, including policy updates, endorsements, and renewals.
Operational Excellence: Maintain rigorous data integrity within our Agency Management System (AMS) and Filecenter. Execute renewals with 120-day lead times, meticulously tracking all checklists, loss runs, and application updates.
Strategic Problem Solving: Collaborate with account executives to navigate complex coverage issues. Use your competitive drive to resolve challenges efficiently and ensure seamless policy administration.
Financial & Administrative Oversight: Manage premium calculations, audits, and commissions. Proactively handle accounts receivable, identifying past-due balances and coordinating check requests for refunds.
Operational Support: Process claims, bonds, and certificates. Support front-office operations, including phone coverage and mail distribution, ensuring no detail is overlooked.

Working hours: 8:00 AM - 5:00 PM

Skills:
Qualifications
Athletic Mindset: We are looking for individuals who thrive under pressure, value teamwork, and possess an relentless drive to succeed.
Perseverance: Proven ability to stay resilient, manage multiple competing priorities, and see complex tasks through to completion.
Technical Proficiency: Strong aptitude for detail-oriented administrative work, including database management (AMS/Filecenter) and financial documentation.
Communication: Exceptional verbal and written communication skills suitable for managing high-level client and carrier relationships.

When you join us, you can expect:
Competitive compensation
Comprehensive Training and Mentoring
Work-life balance and employee well-being
A supportive, people-first culture and mindset
A voice at the table to create constructive change and work on purposeful products
Time dedicated to professional development

Education:

Bachelors

Experience:
1-4 years

Qualifications:
Bachelors Degree preferred or equivalent experience may be considered.


Apply with resume to www.spherion.com/apply/75102 or call 217-359-4488 for more infomation

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).