accounts receivable specialist.

The ideal candidate combines excellent financial discipline with customer relationship skills, bringing a proactive and solutions-oriented approach to collections. Individuals with prior experience in sales, customer service, or account management often excel in this role due to their ability to communicate effectively, negotiate professionally, and build trust with customers.

Responsibilities:
Accounts Receivable Management
Generate and distribute customer invoices in a timely and accurate manner.
Monitor customer accounts to ensure timely payment of outstanding balances.
Apply cash receipts and reconcile customer accounts.
Investigate and resolve billing discrepancies, short payments, and deductions.
Maintain accurate and up-to-date customer account records.
Collections & Customer Communication
Proactively follow up on outstanding invoices through professional phone and email communication.
Develop and maintain relationships with customer contacts to support timely payment and issue resolution.
Partner with customers to identify solutions that facilitate payment while maintaining positive business relationships.
Escalate delinquent accounts as appropriate while maintaining professionalism and customer goodwill.
Cross-Functional Collaboration
Work closely with the Sales team to resolve customer disputes and deductions.
Coordinate with Customer Service and Logistics teams regarding delivery, pricing, or invoicing issues.
Communicate payment trends and account concerns to management and sales leadership.
Reporting & Analysis
Prepare weekly and monthly accounts receivable aging reports.
Identify payment trends and recommend improvements to collection strategies.
Support month-end closing activities related to accounts receivable.

Working hours: 7:30 AM - 4:00 PM

Skills:
Accounts Receivable Management
Generate and distribute customer invoices in a timely and accurate manner.
Monitor customer accounts to ensure timely payment of outstanding balances.
Apply cash receipts and reconcile customer accounts.
Investigate and resolve billing discrepancies, short payments, and deductions.
Maintain accurate and up-to-date customer account records.
Collections & Customer Communication
Proactively follow up on outstanding invoices through professional phone and email communication.
Develop and maintain relationships with customer contacts to support timely payment and issue resolution.
Partner with customers to identify solutions that facilitate payment while maintaining positive business relationships.
Escalate delinquent accounts as appropriate while maintaining professionalism and customer goodwill.
Cross-Functional Collaboration
Work closely with the Sales team to resolve customer disputes and deductions.
Coordinate with Customer Service and Logistics teams regarding delivery, pricing, or invoicing issues.
Communicate payment trends and account concerns to management and sales leadership.
Reporting & Analysis
Prepare weekly and monthly accounts receivable aging reports.
Identify payment trends and recommend improvements to collection strategies.
Support month-end closing activities related to accounts receivable.

Education:
No Degree Required

Experience:
1-4 years

Qualifications:
Continuing education in Accounting, Finance, Business, or related field preferred.
2-4 years of experience in accounts receivable, collections, customer service, or sales support.
Experience in manufacturing, food distribution, or wholesale environments preferred.
Good communication and relationship-building skills.
Ability to professionally navigate payment discussions and resolve customer concerns.
Good attention to detail and organizational skills.
Proficiency in Microsoft Excel and ERP/accounting systems.


Resume and interview with client

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.