We are seeking a bilingual, detail-oriented Account Executive for a full-time, on-site role in Frederick, MD. You will manage a portfolio of clients and insurance producers, serving as their primary point of contact for inquiries, renewals, account modifications, and daily administrative support.
Responsibilities:
...
Portfolio & Client Management: Serve as the main point of contact for clients coordinating renewals, answering inquiries, and resolving account issues.
Onboarding & Knowledge Building: Master internal administrative procedures and offshore insurance product knowledge through structured training.
Transaction Coordination: Gather, clarify, and process account documentation for quotes, renewals, and endorsements accurately and efficiently.
Cross-Functional Collaboration: Partner with internal operations, customer service, claims, and finance teams to ensure seamless service delivery.
Relationship Building: Establish and maintain strong, responsive, and professional relationships with all external and internal stakeholders.
Working hours: 9:00 AM - 5:30 PM
Skills:
Industry Knowledge: Prior experience in insurance or financial services is a plus.
Education:
Associate
Experience:
1-4 years
Qualifications:
Proficiency: Fluent in written and spoken English and Spanish (mandatory; writing samples and on-site testing required).
Experience: Track record in account management, customer service, or client relations in a multilingual professional setting.
Education: Bachelor's degree in Business, Finance, Marketing, or a related field (or equivalent practical experience).
Technical & Core Skills: Proficiency in CRM platforms and Microsoft Office Suite; strong basic math skills.
Submit your resume and take the next step in your career!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).